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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Power Brownout

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power problempower supplyexternal hdd
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  • U
    Urko948
    last edited by 5 Jul 2018, 22:18

    Pi Model: Pi 3b
    Power Supply used: A 50/60hz 250mA
    RetroPie Version Used: 4.4.1
    Built From: Premade Image
    USB Devices connected: USB Keyboard, external hard drive Western Digital 2 TB and a USB controller.
    Controller used: PS4 and X-Arcade Tankstick

    Lately, my pie has been showing the undervoltage warning. I was wondering if I got an external hard drive cable splitter if it would work to power the hard drive because it doesnt have it's own power source, and if the pie would be able to read from it? Thanks, just wanted to be sure.

    K R 2 Replies Last reply 5 Jul 2018, 23:35 Reply Quote 0
    • K
      KN4THX @Urko948
      last edited by 5 Jul 2018, 23:35

      @urko948 A Pi 3 will need a 5.1V 2.5a power supply. You might be able to run the pi idle and no USB devices with 250mA if you're lucky

      "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

      U 1 Reply Last reply 6 Jul 2018, 02:17 Reply Quote 0
      • U
        Urko948 @KN4THX
        last edited by 6 Jul 2018, 02:17

        @thedatacereal do you think an external hard drive cable splitter plugged into the hard drive and into the wall would work?

        1 Reply Last reply Reply Quote 0
        • D
          DarishZone Banned
          last edited by DarishZone 7 Jun 2018, 03:36 6 Jul 2018, 02:34

          I was going to open a thread about it, you beat me man!
          I also got undervoltage message after Kodi use, i have only usb keyboard and wired controller plugged to Pi3B, happened with third party power supply with external power switch (i think is 3.0a, not sure)
          Plugged back my old original ps uk 2.5A, so annoying without power switch :D and problem seems gone, i'm not quite sure ps could be the cause since is working flawless for months and i see many feedbacks on these days about issue.
          Could be a 4.4 version bug?

          M 1 Reply Last reply 6 Jul 2018, 03:28 Reply Quote 0
          • M
            mitu Global Moderator @DarishZone
            last edited by 6 Jul 2018, 03:28

            @darishzone said in Power Brownout:

            Could be a 4.4 version bug?

            No.

            D 1 Reply Last reply 6 Jul 2018, 11:04 Reply Quote 0
            • R
              rbaker @Urko948
              last edited by 6 Jul 2018, 06:33

              @urko948 said in Power Brownout:

              Power Supply used: A 50/60hz 250mA

              This is the only issue here. You need a power supply capable of supplying 10 times that current. I am shocked it actually boots up with stuff plugged in! https://www.raspberrypi.org/help/faqs/#power

              If you are running many peripherals (keyboard, ipac, controllers disks etc.), you need a solid 3A one in my experience that is regulated properly and you will have no issues. Make sure the cable is decent too. Chargers are chargers and are not suitable.

              E 1 Reply Last reply 6 Jul 2018, 07:48 Reply Quote 0
              • E
                edmaul69 @rbaker
                last edited by 6 Jul 2018, 07:48

                @rbaker my guess is he meant 2500ma as i know that the pi can get stuck in a boot loop with far more power than that and far less devices connected. But even that is still far too little for everything he is running.

                1 Reply Last reply Reply Quote 0
                • D
                  DarishZone Banned @mitu
                  last edited by DarishZone 7 Jun 2018, 12:05 6 Jul 2018, 11:04

                  @mitu said in Power Brownout:

                  @darishzone said in Power Brownout:

                  Could be a 4.4 version bug?

                  No.

                  Ok, i was wondering that after saw some feedbacks about the issues, and someone has got this resolved downgrading to previous version.
                  Maybe 4.4 is more sensitive for those issues? I don't remember that message before.
                  You think the power unit is faulty then? (usb cable is integrated, for knowledge)

                  M 1 Reply Last reply 6 Jul 2018, 15:06 Reply Quote 0
                  • M
                    mitu Global Moderator @DarishZone
                    last edited by 6 Jul 2018, 15:06

                    @darishzone said in Power Brownout:

                    You think the power unit is faulty then ?

                    Yes, that's why the recommendation is to always use a good power source. As for the '4.4 is more sensitive' - do you have a reference ? I know the new 3B+ model is more sensitive to power sources, since it needs more power, and people that had not problems with the 3B model started seeing the undervoltage sign on 3B+.

                    U 1 Reply Last reply 8 Jul 2018, 19:13 Reply Quote 0
                    • D
                      DarishZone Banned
                      last edited by DarishZone 7 Jun 2018, 18:10 6 Jul 2018, 17:07

                      I got the warning message on normal Pi3B, not +
                      As i said i get message after using Kodi, dunno if relevant.

                      1 Reply Last reply Reply Quote 0
                      • A
                        akafox
                        last edited by 6 Jul 2018, 17:30

                        You are going to have to have the hard drive on it's own power supply. (Think powered usb hub). The pi can not handle itself and a hard drive. Trust me on this I have tried many times...

                        Also fun fact...(For those of you in the US at least.)

                        Most things here if you look at the end of the cord..one prong is slightly wider than the other. If you look at the power outlet you will notice one hole is larger than the other. Thus with such plugs you can only insert them into the outlet one way ONLY.

                        I have the "official" power supply from canakit for my pi 3. If you look at the "prong" they are the same size. Thus it does not matter how you plug it in. However i recently received the low power on my pi as well. Never had that happen before. So I powered down my pi..turned the plug around so it was plugged it "backwards" powered it back up and I have not had a complaint from my pi since.

                        People want things easy...but then complain that life is boring...

                        E 1 Reply Last reply 6 Jul 2018, 19:09 Reply Quote 0
                        • E
                          edmaul69 @akafox
                          last edited by 6 Jul 2018, 19:09

                          @akafox it is pure coincidence that you had the power fixed by flipping the power brick around. You most likely had a bad connection with the outlet. As an electrician i can tell you there is no way that the direction you put that brick can change anything.

                          A 1 Reply Last reply 7 Jul 2018, 16:48 Reply Quote 0
                          • A
                            akafox @edmaul69
                            last edited by 7 Jul 2018, 16:48

                            @edmaul69 oh I am sure you are right never said otherwise xD

                            People want things easy...but then complain that life is boring...

                            1 Reply Last reply Reply Quote 0
                            • U
                              Urko948
                              last edited by Urko948 7 Aug 2018, 20:14 8 Jul 2018, 18:58

                              I saw a 3 amp cable on Amazon I was thinking about getting. And maybe getting a powered usb but. Does anyone know of any good ones that are cheap? And @mitu can you guys recommend a good power source? And yes I did forget that last 0 sorry. Thanks for all of the replies

                              M 1 Reply Last reply 8 Jul 2018, 20:01 Reply Quote 0
                              • U
                                Urko948 @mitu
                                last edited by 8 Jul 2018, 19:13

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • M
                                  mitu Global Moderator @Urko948
                                  last edited by 8 Jul 2018, 20:01

                                  @urko948 Use the official Raspberry Pi power adapter or whatever the Raspberry guys recommend.

                                  1 Reply Last reply Reply Quote 0
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