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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Video freezing

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    video freeze
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    • mituM
      mitu Global Moderator
      last edited by

      Are you using a case for your PI ? Did you configure any overclocking for the PI ? Is the USB driver powered externally or just from the PI ?

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      • R
        Ravensourcious @mitu
        last edited by

        @mitu Yes I'm using a case, I remove the top to prevent overheating during play and have heat sinks (No temp warning since removing the top.) Not overclocked. USB drive is thumb drive so there isn't an option for external power.

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @Ravensourcious
          last edited by

          @Ravensourcious Try removing the PI from the case and see if you still encounter the problem. There have been countless similar reports of power problems with the NesPI cases - are you using one ?

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          • R
            Ravensourcious @mitu
            last edited by

            @mitu it's a Vilros case that's shaped like a NES so i think so

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            • R
              Ravensourcious
              last edited by

              I removed it from the case and it is still having the same problem

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @Ravensourcious
                last edited by

                @Ravensourcious Do you have any special config.txt settings for the GPU (memory split) ? Do you have any other extra configurations/programs installed (i.e. video screensaver, video previews, MDB music.. ) ?

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                • R
                  Ravensourcious
                  last edited by

                  No extra setting or programs, the only editing to the config.txt has been to shutdown the bluetooth.

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                  • R
                    Ravensourcious @mitu
                    last edited by

                    @mitu No extra setting or programs, the only editing to the config.txt has been to shutdown the bluetooth

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @Ravensourcious
                      last edited by

                      @Ravensourcious It still looks like a power issue. Are you able to try another power supply ?

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                      • R
                        Ravensourcious @mitu
                        last edited by

                        @mitu let me scrounge my house, I don't currently have the funds for a new power supply. Will update shortly

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                        • R
                          Ravensourcious @mitu
                          last edited by

                          @mitu what power supply is suggested? I'll have to purchase a new one, I was avoiding spending money on a possible solution, but if its the only solution left I guess I don't have a choice.

                          mituM 1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @Ravensourcious
                            last edited by

                            @Ravensourcious I can't guarantee it would solve you issue, it's just that the symptoms match an insufficient power supply.

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                            • R
                              Ravensourcious @mitu
                              last edited by

                              @mitu I'm going to try reflashing my sd card first while I wait for my power supply to come in, since that's free. What's the best suggestion for a good power supply?

                              mituM 1 Reply Last reply Reply Quote 0
                              • mituM
                                mitu Global Moderator @Ravensourcious
                                last edited by

                                @Ravensourcious The official RPI power supply.

                                R 1 Reply Last reply Reply Quote 0
                                • R
                                  Ravensourcious
                                  last edited by

                                  After the reflashing I've been running tests for a few hours tonight and haven't seen it freeze. Will keep this yup to date if the solution holds

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                                  • R
                                    Ravensourcious @mitu
                                    last edited by

                                    @mitu It was an image issue, reflash fixed everything

                                    1 Reply Last reply Reply Quote 1
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