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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Video freezing

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    video freeze
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    • R
      Ravensourcious @mitu
      last edited by

      @mitu Yes I'm using a case, I remove the top to prevent overheating during play and have heat sinks (No temp warning since removing the top.) Not overclocked. USB drive is thumb drive so there isn't an option for external power.

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @Ravensourcious
        last edited by

        @Ravensourcious Try removing the PI from the case and see if you still encounter the problem. There have been countless similar reports of power problems with the NesPI cases - are you using one ?

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        • R
          Ravensourcious @mitu
          last edited by

          @mitu it's a Vilros case that's shaped like a NES so i think so

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          • R
            Ravensourcious
            last edited by

            I removed it from the case and it is still having the same problem

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @Ravensourcious
              last edited by

              @Ravensourcious Do you have any special config.txt settings for the GPU (memory split) ? Do you have any other extra configurations/programs installed (i.e. video screensaver, video previews, MDB music.. ) ?

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              • R
                Ravensourcious
                last edited by

                No extra setting or programs, the only editing to the config.txt has been to shutdown the bluetooth.

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                • R
                  Ravensourcious @mitu
                  last edited by

                  @mitu No extra setting or programs, the only editing to the config.txt has been to shutdown the bluetooth

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @Ravensourcious
                    last edited by

                    @Ravensourcious It still looks like a power issue. Are you able to try another power supply ?

                    R 2 Replies Last reply Reply Quote 0
                    • R
                      Ravensourcious @mitu
                      last edited by

                      @mitu let me scrounge my house, I don't currently have the funds for a new power supply. Will update shortly

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                      • R
                        Ravensourcious @mitu
                        last edited by

                        @mitu what power supply is suggested? I'll have to purchase a new one, I was avoiding spending money on a possible solution, but if its the only solution left I guess I don't have a choice.

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @Ravensourcious
                          last edited by

                          @Ravensourcious I can't guarantee it would solve you issue, it's just that the symptoms match an insufficient power supply.

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                          • R
                            Ravensourcious @mitu
                            last edited by

                            @mitu I'm going to try reflashing my sd card first while I wait for my power supply to come in, since that's free. What's the best suggestion for a good power supply?

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @Ravensourcious
                              last edited by

                              @Ravensourcious The official RPI power supply.

                              R 1 Reply Last reply Reply Quote 0
                              • R
                                Ravensourcious
                                last edited by

                                After the reflashing I've been running tests for a few hours tonight and haven't seen it freeze. Will keep this yup to date if the solution holds

                                1 Reply Last reply Reply Quote 0
                                • R
                                  Ravensourcious @mitu
                                  last edited by

                                  @mitu It was an image issue, reflash fixed everything

                                  1 Reply Last reply Reply Quote 1
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