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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie breaks in different ways everytime I shut down

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    retropiecorruptedext4-fs errorkernel panicboot
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    • R
      RetroResolution
      last edited by RetroResolution

      Hi,

      I've only had time to quickly scan your post, but I'd firstly look at your phone charger - the Pi 3 absolutely requires a high quality, stable, 2.5 amp, 5 volt supply. I use the official Pi 3 charger for this reason.

      Secondly, you flagged the 128gb SD card - it's tricky to avoid cards that have are actually of low capacity, but manipulated to report a higher capacity. You'd really need to run some read/write tests to be sure that the card really is what is purports to be - if not, at any time the system could attempt to write into an address that doesn't physically exist, causing all manner of problems.

      Finally, cleanly shutting down is as must - pulling the power always runs the risk of corrupting the filesystem.

      I have written about Looking after your Pi – Part 1 – The Importance of a Quality Power Supply (PSU), and Overclocking and Stability Testing the Raspberry Pi 2 – Part 4: SD Storage Testing - this second article doesn't look at whether an sdcard is genuine, rather whether it is stable over read/write cycles.

      If a post has helped you, please encourage the author by up-voting via the ^ icon located in the bottom-right corner.

      RetroResolution.com - Adventures in retro gaming on original hardware and via emulation with RetroPie on the Raspberry Pi.

      R 1 Reply Last reply Reply Quote 1
      • R
        riel.fox @RetroResolution
        last edited by

        @RetroResolution
        I always cleanly shut the system down, as I said in my post.
        I have ordered a RPi 3 power supply and waiting for it.

        As for the SD card, what kind of tests would you recommend I run to see if I got what I bought?
        Is there an application that can help me?
        Thanks!

        R 1 Reply Last reply Reply Quote 0
        • R
          RetroResolution @riel.fox
          last edited by

          @riel.fox sorry, as I said I only had time for a scan of your post. I edited my earlier reply just before you responded, adding a link to an article on testing an sdcard which may help.

          If a post has helped you, please encourage the author by up-voting via the ^ icon located in the bottom-right corner.

          RetroResolution.com - Adventures in retro gaming on original hardware and via emulation with RetroPie on the Raspberry Pi.

          R 2 Replies Last reply Reply Quote 1
          • R
            riel.fox @RetroResolution
            last edited by

            @RetroResolution
            Thanks, I'll definitely have a look.

            1 Reply Last reply Reply Quote 0
            • R
              riel.fox @RetroResolution
              last edited by

              @RetroResolution

              Hey RetroResolution,
              I did the SD card script test using my RPi and Putty, as suggested by the link you have given me.

              The test started with:

              Testing overclock stability...
              reading: 1

              No other information was printed for quite a while, but I thought that my card is pretty big (128 GB) so I needed to give it its time.
              So, I left the house and left my PC, Raspberry Pi and Putty running to give it as much time as it wanted to complete.
              I came home 12 hours later... and it was still at the same stage.

              I don't think it will ever finish. Is this an indication of a bad SD card?

              Here's the full Putty log for reference:

              [IMG]http://i63.tinypic.com/2cf8cpi.png[/IMG]

              R 1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators
                last edited by

                It could also mean your PSU isn't good - to test the card you can do sudo badblocks -v /dev/mmcblk0

                How cheap was the card ? There are lots of fakes on ebay.

                You may need a new PSU and a new card - but what's the PSU output ? No point testing anything if your PSU is too weak.

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                R 1 Reply Last reply Reply Quote 1
                • R
                  RetroResolution @riel.fox
                  last edited by

                  @riel.fox the test can take a long time, but my 64gb class 10 doesn't take 6 hours for one pass (maybe a couple, I can't recall to be honest) - it may be that the Pi crashed.

                  If a post has helped you, please encourage the author by up-voting via the ^ icon located in the bottom-right corner.

                  RetroResolution.com - Adventures in retro gaming on original hardware and via emulation with RetroPie on the Raspberry Pi.

                  R 1 Reply Last reply Reply Quote 1
                  • R
                    riel.fox @RetroResolution
                    last edited by

                    @RetroResolution
                    I connected the HDMI to the Pi to make sure it hasn't crashed.
                    It was still responsive with the controller, so pressed Start and selected Shutdown Device, like always.

                    This is the message I got once the Shutdown process was complete and as I was ready to power off:

                    [IMG]http://i67.tinypic.com/21n4pbl.jpg[/IMG]

                    Then once I booted up again, surprise surprise, the image was corrupted and it ended with a Kernel panic...

                    [IMG]http://i64.tinypic.com/50nq02.jpg[/IMG]

                    [IMG]http://i65.tinypic.com/314xw8o.jpg[/IMG]

                    BuZzB 1 Reply Last reply Reply Quote 0
                    • BuZzB
                      BuZz administrators @riel.fox
                      last edited by BuZz

                      @riel.fox Please can you provide me with some information as I requested - What is the specs of your PSU ? (eg 5v 2.5a) - if your new PSU didn't arrive yet, then I would wait before trying anything.

                      Sorry for butting in the thread @RetroResolution I just don't think there is any point debugging further if the PSU is no good (even if the sdcard is fake). Once we have the PSU sorted, we can check the sdcard. I suspect it may be dodgy though also.

                      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                      R R 2 Replies Last reply Reply Quote 1
                      • R
                        riel.fox @BuZz
                        last edited by

                        @BuZz
                        The eBay listing was for:
                        2016 SanDisk 128GB microSDXC 80MB/s Ultra 128G microSD micro SDXC SD

                        and the price was £14.99 from uk eBay

                        I thought it was a great deal. Now it especially seems dodgy to me since the seller has disappeared from eBay.

                        I am ready to start a case at the Resolution Center for my money back, but is there a way to produce hard evidence with some tool that I got scammed?

                        I will certainly try the PSU too, although I tried it with two different PSU's (the official PSU will arrive shortly by mail)

                        1 Reply Last reply Reply Quote 0
                        • BuZzB
                          BuZz administrators
                          last edited by BuZz

                          I doubt that is a real 128GB micro sdcard - way too cheap, that sdcard is around £35-£45 - do not buy sdcards from ebay (unless they are a reputable shop with an ebay store) - if the seller has disappeared I think you have your answer. Time to get a new sdcard.

                          I am still interested in the specs of the PSUs you tried.

                          To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                          R 1 Reply Last reply Reply Quote 1
                          • R
                            riel.fox @BuZz
                            last edited by

                            @BuZz

                            These are the PSU's I have used, both from smartphones.

                            [IMG]http://i63.tinypic.com/qnnzg0.jpg[/IMG]

                            The first is the charger for a OnePlus One.

                            [IMG]http://i63.tinypic.com/2i91g15.jpg[/IMG]

                            It says
                            Input: 100-240V~50-60Hz 450mA
                            Output: 5V -- 2100mA

                            The other is from Apple, it says:
                            Input: 100-240V ~50/60Hz 0.15A
                            Output: 5V -- 1A

                            I am not very experienced with hardware but I guess it's not right?

                            The PSU I ordered and waiting for I got exclusively for the Pi3 and is 5V 2.5A.
                            Should I just wait for it and retry or - meanwhile- request a refund for the SD card?

                            ? 1 Reply Last reply Reply Quote 0
                            • BuZzB
                              BuZz administrators
                              last edited by

                              The first one may be enough depending what you are plugging in to the rpi. The second is not.

                              I'm pretty sure your sdscard is fake - could test it with something like https://sosfakeflash.wordpress.com/2008/09/02/h2testw-14-gold-standard-in-detecting-usb-counterfeit-drives/

                              To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                              R 2 Replies Last reply Reply Quote 1
                              • ?
                                A Former User @riel.fox
                                last edited by

                                @riel.fox

                                You definitely need a 2.5a power adapter supply for the Pi 3. Without it you run the risk of the Pi being unstable due to insufficient power. When you start using multiple ports, internal Wi-Fi, and Bluetooth, the system starts drawing more power.

                                I would put in a request to dispute the Micro SD card with PayPal or whomever you used to pay with. It is almost guaranteed to be a fake. Get a 64gb-128gb card from Amazon or from someplace local to use for awhile.

                                1 Reply Last reply Reply Quote 1
                                • R
                                  riel.fox @BuZz
                                  last edited by

                                  @BuZz
                                  Thanks
                                  I'm running the test as we speak.
                                  It will take a while...

                                  Meanwhile, I have opened a case on eBay

                                  1 Reply Last reply Reply Quote 0
                                  • R
                                    RetroResolution @BuZz
                                    last edited by

                                    @BuZz no problem BuZz, I missed the notification again anyway -'titally agree with you, without a decent 2.5a supply no testing will be valid

                                    If a post has helped you, please encourage the author by up-voting via the ^ icon located in the bottom-right corner.

                                    RetroResolution.com - Adventures in retro gaming on original hardware and via emulation with RetroPie on the Raspberry Pi.

                                    1 Reply Last reply Reply Quote 1
                                    • R
                                      RetroResolution @BuZz
                                      last edited by

                                      @BuZz I'd also add that you should be cautious of Amazon resellers / third-parties when it comes to sdcards - when I buy mine I ensure they are being sold directly by Amazon itself.

                                      I recently bought a 64gb class 10 Samsung card for about £12, which arrived in factory-sealed packaging (always a good sign).

                                      First thing I do with new sdcards is a full erase (not a fast / MBR only erase), then write a known-good image taken from an identical card (granted, that isn't always an option) - just to ensure the actual capacity of the card is genuine (plenty of other ways to do this from a bash shell under Raspbian or other Linux distro)

                                      If a post has helped you, please encourage the author by up-voting via the ^ icon located in the bottom-right corner.

                                      RetroResolution.com - Adventures in retro gaming on original hardware and via emulation with RetroPie on the Raspberry Pi.

                                      BuZzB 1 Reply Last reply Reply Quote 1
                                      • R
                                        riel.fox @BuZz
                                        last edited by

                                        @BuZz
                                        Yep, there's our culprit... The SD card was a scam.
                                        Now I have hard evidence.

                                        Test concluded with:

                                        Warning: Only 127958 of 127968 MByte tested.
                                        The media is likely to be defective.
                                        8.0 GByte OK (16799287 sectors)
                                        116.9 GByte DATA LOST (245258697 sectors)
                                        Details:0 KByte overwritten (0 sectors)
                                        0 KByte slightly changed (< 8 bit/sector, 0 sectors)
                                        116.9 GByte corrupted (245258697 sectors)
                                        0 KByte aliased memory (0 sectors)
                                        First error at offset: 0x0000000200ac6e00
                                        Expected: 0x0000000200ac6e00
                                        Found: 0xaaf3171d41908688
                                        H2testw version 1.3
                                        Writing speed: 8.77 MByte/s
                                        Reading speed: 5.22 MByte/s
                                        H2testw v1.4

                                        Now all I have to do is wait for the return period to end so that eBay may review my case and, hopefully, give me a refund.
                                        I've attached the results of the tests to them.

                                        Thanks for the help guys. I am experimenting with an 8 GB microSD I has lying around (that I know is legit) and it seems to perform well, no corruptions.

                                        1 Reply Last reply Reply Quote 1
                                        • BuZzB
                                          BuZz administrators @RetroResolution
                                          last edited by

                                          @RetroResolution yeh. Always best to get direct from known good companies

                                          To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                                          1 Reply Last reply Reply Quote 1
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