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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Screenscraper error API closed for non-registered members

    Scheduled Pinned Locked Moved Help and Support
    scraperscreenscrapersselph scraperapi closederror
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    • thelostsoulT
      thelostsoul
      last edited by

      Hi all. This question is technically not RetroPie, but more a Sselph Scraper and Screenscraper.fr related one. To make it short, the site is currently under heavy usage and that locks out all non registered users when using screenscraper.fr as the source while scraping. I made an account there and can confirm its just locks out all non registered users, indicated by images. Before this issue, I used this scraper since a year and never had this problem before. I updated the whole RetroPie system and script too.

      Error message for each entry: ss: API closed for non-registered members

      Now, I don't know where to put the username and password. I found this page, where a user points out it should be used in commandline. I am not stranger to commandline, but where to use it? I usually start the scraper script through menu in "sudo RetroPie-Setup/retropie_setup.sh".

      I tried to put the account data in retropie/configs/all/scraper.cfg and it seems not to read them. Does anybody have a clue? Should i start the scraper script directly from commandline and pass my account data there?

      📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

      1 Reply Last reply Reply Quote 1
      • mituM
        mitu Global Moderator
        last edited by

        The scraper.cfg doesn't support storing the user/password, you'll have to use the command line and add the parameters (-ss_user/-ss_password) needed to authenticate with your user account when scraping.

        thelostsoulT top-specciT 2 Replies Last reply Reply Quote 0
        • thelostsoulT
          thelostsoul @mitu
          last edited by thelostsoul

          @mitu ok, that explains it. What is the command for the scraper? I tried it with "sudo ./RetroPie_Setup/scriptmodules/supplementary/scraper.sh" through SSH. I get the message that the file does not exist. Even if I changed the directory to that last folder. How do I start the scraper manually?

          📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @thelostsoul
            last edited by

            @thelostsoul You run it from the ROMs folder, with /opt/retropie/supplementary/scraper/scraper and add the parameters needed (they're explained in the docs). There's not need to use sudo.

            thelostsoulT 1 Reply Last reply Reply Quote 1
            • thelostsoulT
              thelostsoul @mitu
              last edited by

              @mitu Oh, I need to reread the doc, thanks. I have only some last questions remaining, sorry, but my head just can't get everything around right now. Do I need to go in the system specific ROMs folder or in the general ROMs folder? And will it use the settings file or do I need to be carefully setting each setting too?

              About the "sudo", I use it because the Docs says so in: https://retropie.org.uk/docs/Scraper/

              Quit EmulationStation (from the start menu or press F4) and type sudo ~/RetroPie-Setup/retropie_setup.sh.

              📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

              1 Reply Last reply Reply Quote 0
              • R
                retronick
                last edited by

                @thelostsoul I had ALLOT of trouble trying to figure this out. I tried to use /opt/retropie/supplementary/scraper/scraper ss_user myusername

                Which seemed to work but didn't resolve it. The way I got it to work was to go to /opt/retropie/supplementary/scraper/skyscraper and edit the config.ini file.

                In that document there is a line that says #userCreds="user:password" and a line above it that I altered to just say [screenscraper]. Then I removed the hashtag symbol from both lines, added my user and password in and saved it. It solved the problem and seems to be working no trouble.

                Hope that helps

                thelostsoulT D SJD1969S 4 Replies Last reply Reply Quote 1
                • thelostsoulT
                  thelostsoul @retronick
                  last edited by

                  @retronick I ended up waiting until next day, when I could use the site without user password. Whenever I run into the same issue, I'll look up here first. Thanks for the suggestion. Thank you to mitu too, I could start the program in said roms folder. But I guess it didn't recognize my settings and I didn't want ruin my current setup.

                  📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

                  1 Reply Last reply Reply Quote 0
                  • D
                    DeweyCox @retronick
                    last edited by

                    @retronick I tried what you posted but under /opt/retropie/supplementary/scraper there is no skyscraper and no config.ini.
                    What am I missing?

                    1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator
                      last edited by mitu

                      @DeweyCox said in Screenscraper error API closed for non-registered members:

                      /opt/retropie/supplementary/scraper

                      That's not the installation folder for Skyscraper, it's the installation folder for Steven Selph's scraper. Skyscraper is installed in /opt/retropie/supplementary/skyscraper.

                      1 Reply Last reply Reply Quote 1
                      • SJD1969S
                        SJD1969 @retronick
                        last edited by

                        This post is deleted!
                        1 Reply Last reply Reply Quote 0
                        • SJD1969S
                          SJD1969 @retronick
                          last edited by

                          @retronick said in Screenscraper error API closed for non-registered members:

                          @thelostsoul I had ALLOT of trouble trying to figure this out. I tried to use /opt/retropie/supplementary/scraper/scraper ss_user myusername

                          Which seemed to work but didn't resolve it. The way I got it to work was to go to /opt/retropie/supplementary/scraper/skyscraper and edit the config.ini file.

                          In that document there is a line that says #userCreds="user:password" and a line above it that I altered to just say [screenscraper]. Then I removed the hashtag symbol from both lines, added my user and password in and saved it. It solved the problem and seems to be working no trouble.

                          Thank you - followed your insructions and now it works.

                          1 Reply Last reply Reply Quote 0
                          • G
                            Greakon
                            last edited by

                            I followed this but I cant edit the .ini, It says:

                            Permission denied.
                            Error code: 3
                            Error message from server: Permission denied

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @Greakon
                              last edited by

                              @Greakon What command are you using to edit the file ?

                              1 Reply Last reply Reply Quote 0
                              • top-specciT
                                top-specci @mitu
                                last edited by top-specci

                                @mitu said in Screenscraper error API closed for non-registered members:

                                The scraper.cfg doesn't support storing the user/password, you'll have to use the command line and add the parameters (-ss_user/-ss_password) needed to authenticate with your user account when scraping.

                                I'm using "Steven Selph's Scraper" (not Skyscraper):
                                Actual I'm running in same error message, so unshure if there is "only" a server overload or the login/password is no longer stored.
                                Because last weeks srapping works when starting from the shell # retropie_setup.sh

                                Also unclear, where my login to screenscaper is "stored", I Have have a login/password but where in RetroPie must this entered (because before it works and I have not use any command line ...)

                                thelostsoulT 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator
                                  last edited by

                                  @top-specci said in Screenscraper error API closed for non-registered members:

                                  Also unclear, where my login to screenscaper is "stored"

                                  As I said, you'll need to use the command line parameters for user/pass, there's no configuration file for storing it, not when using Steven Selph's scraper.

                                  1 Reply Last reply Reply Quote 0
                                  • top-specciT
                                    top-specci
                                    last edited by

                                    Yes, but the grabbing is started from the menu "2: Scrape chosen system", where can I enter here login/password?

                                    You understood what I mean?
                                    It works before from this menu-option, so what is the binary (or shell script) I have to add the login/password?
                                    imho this was not necessary till now ....

                                    mituM 1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @top-specci
                                      last edited by

                                      @top-specci said in Screenscraper error API closed for non-registered members:

                                      Yes, but the grabbing is started from the menu "2: Scrape chosen system", where can I enter here login/password?

                                      You'll need to run scraper from the command line and not through the RetroPie-Setup script.

                                      top-specciT 1 Reply Last reply Reply Quote 0
                                      • top-specciT
                                        top-specci @mitu
                                        last edited by

                                        @mitu said in Screenscraper error API closed for non-registered members:

                                        You'll need to run scraper from the command line and not through the RetroPie-Setup script.

                                        Always? Is this new? Not working anymore from the menu? Was there a change?
                                        7 days ago it works from the menu !?!?
                                        This is what I don't understand (or: wondering) ....

                                        mituM 1 Reply Last reply Reply Quote 0
                                        • mituM
                                          mitu Global Moderator @top-specci
                                          last edited by

                                          @top-specci said in Screenscraper error API closed for non-registered members:

                                          Always? Is this new? Not working anymore from the menu? Was there a change?
                                          7 days ago it works from the menu !?!?

                                          Please re-read the whole topic.

                                          1 Reply Last reply Reply Quote 0
                                          • thelostsoulT
                                            thelostsoul @top-specci
                                            last edited by

                                            @top-specci said in Screenscraper error API closed for non-registered members:

                                            I'm running in same error message, so unshure if there is "only" a server overload

                                            You can open the website and see directly if there is an overload: https://www.screenscraper.fr/

                                            screenshot_3.png

                                            This info is found on the right top. You can see both CPU of the server are under heavy load (average: 97%). Only API Access is allowed, I guess that means only registered members. The smiley face also indicates that Not Registered members have no access.

                                            Just wait some hours or sometimes even days and try again.

                                            📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

                                            1 Reply Last reply Reply Quote 0
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