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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Screenscraper error API closed for non-registered members

    Scheduled Pinned Locked Moved Help and Support
    scraperscreenscrapersselph scraperapi closederror
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    • thelostsoulT
      thelostsoul @mitu
      last edited by thelostsoul

      @mitu ok, that explains it. What is the command for the scraper? I tried it with "sudo ./RetroPie_Setup/scriptmodules/supplementary/scraper.sh" through SSH. I get the message that the file does not exist. Even if I changed the directory to that last folder. How do I start the scraper manually?

      📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @thelostsoul
        last edited by

        @thelostsoul You run it from the ROMs folder, with /opt/retropie/supplementary/scraper/scraper and add the parameters needed (they're explained in the docs). There's not need to use sudo.

        thelostsoulT 1 Reply Last reply Reply Quote 1
        • thelostsoulT
          thelostsoul @mitu
          last edited by

          @mitu Oh, I need to reread the doc, thanks. I have only some last questions remaining, sorry, but my head just can't get everything around right now. Do I need to go in the system specific ROMs folder or in the general ROMs folder? And will it use the settings file or do I need to be carefully setting each setting too?

          About the "sudo", I use it because the Docs says so in: https://retropie.org.uk/docs/Scraper/

          Quit EmulationStation (from the start menu or press F4) and type sudo ~/RetroPie-Setup/retropie_setup.sh.

          📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

          1 Reply Last reply Reply Quote 0
          • R
            retronick
            last edited by

            @thelostsoul I had ALLOT of trouble trying to figure this out. I tried to use /opt/retropie/supplementary/scraper/scraper ss_user myusername

            Which seemed to work but didn't resolve it. The way I got it to work was to go to /opt/retropie/supplementary/scraper/skyscraper and edit the config.ini file.

            In that document there is a line that says #userCreds="user:password" and a line above it that I altered to just say [screenscraper]. Then I removed the hashtag symbol from both lines, added my user and password in and saved it. It solved the problem and seems to be working no trouble.

            Hope that helps

            thelostsoulT D SJD1969S 4 Replies Last reply Reply Quote 1
            • thelostsoulT
              thelostsoul @retronick
              last edited by

              @retronick I ended up waiting until next day, when I could use the site without user password. Whenever I run into the same issue, I'll look up here first. Thanks for the suggestion. Thank you to mitu too, I could start the program in said roms folder. But I guess it didn't recognize my settings and I didn't want ruin my current setup.

              📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

              1 Reply Last reply Reply Quote 0
              • D
                DeweyCox @retronick
                last edited by

                @retronick I tried what you posted but under /opt/retropie/supplementary/scraper there is no skyscraper and no config.ini.
                What am I missing?

                1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator
                  last edited by mitu

                  @DeweyCox said in Screenscraper error API closed for non-registered members:

                  /opt/retropie/supplementary/scraper

                  That's not the installation folder for Skyscraper, it's the installation folder for Steven Selph's scraper. Skyscraper is installed in /opt/retropie/supplementary/skyscraper.

                  1 Reply Last reply Reply Quote 1
                  • SJD1969S
                    SJD1969 @retronick
                    last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • SJD1969S
                      SJD1969 @retronick
                      last edited by

                      @retronick said in Screenscraper error API closed for non-registered members:

                      @thelostsoul I had ALLOT of trouble trying to figure this out. I tried to use /opt/retropie/supplementary/scraper/scraper ss_user myusername

                      Which seemed to work but didn't resolve it. The way I got it to work was to go to /opt/retropie/supplementary/scraper/skyscraper and edit the config.ini file.

                      In that document there is a line that says #userCreds="user:password" and a line above it that I altered to just say [screenscraper]. Then I removed the hashtag symbol from both lines, added my user and password in and saved it. It solved the problem and seems to be working no trouble.

                      Thank you - followed your insructions and now it works.

                      1 Reply Last reply Reply Quote 0
                      • G
                        Greakon
                        last edited by

                        I followed this but I cant edit the .ini, It says:

                        Permission denied.
                        Error code: 3
                        Error message from server: Permission denied

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @Greakon
                          last edited by

                          @Greakon What command are you using to edit the file ?

                          1 Reply Last reply Reply Quote 0
                          • top-specciT
                            top-specci @mitu
                            last edited by top-specci

                            @mitu said in Screenscraper error API closed for non-registered members:

                            The scraper.cfg doesn't support storing the user/password, you'll have to use the command line and add the parameters (-ss_user/-ss_password) needed to authenticate with your user account when scraping.

                            I'm using "Steven Selph's Scraper" (not Skyscraper):
                            Actual I'm running in same error message, so unshure if there is "only" a server overload or the login/password is no longer stored.
                            Because last weeks srapping works when starting from the shell # retropie_setup.sh

                            Also unclear, where my login to screenscaper is "stored", I Have have a login/password but where in RetroPie must this entered (because before it works and I have not use any command line ...)

                            thelostsoulT 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator
                              last edited by

                              @top-specci said in Screenscraper error API closed for non-registered members:

                              Also unclear, where my login to screenscaper is "stored"

                              As I said, you'll need to use the command line parameters for user/pass, there's no configuration file for storing it, not when using Steven Selph's scraper.

                              1 Reply Last reply Reply Quote 0
                              • top-specciT
                                top-specci
                                last edited by

                                Yes, but the grabbing is started from the menu "2: Scrape chosen system", where can I enter here login/password?

                                You understood what I mean?
                                It works before from this menu-option, so what is the binary (or shell script) I have to add the login/password?
                                imho this was not necessary till now ....

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @top-specci
                                  last edited by

                                  @top-specci said in Screenscraper error API closed for non-registered members:

                                  Yes, but the grabbing is started from the menu "2: Scrape chosen system", where can I enter here login/password?

                                  You'll need to run scraper from the command line and not through the RetroPie-Setup script.

                                  top-specciT 1 Reply Last reply Reply Quote 0
                                  • top-specciT
                                    top-specci @mitu
                                    last edited by

                                    @mitu said in Screenscraper error API closed for non-registered members:

                                    You'll need to run scraper from the command line and not through the RetroPie-Setup script.

                                    Always? Is this new? Not working anymore from the menu? Was there a change?
                                    7 days ago it works from the menu !?!?
                                    This is what I don't understand (or: wondering) ....

                                    mituM 1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @top-specci
                                      last edited by

                                      @top-specci said in Screenscraper error API closed for non-registered members:

                                      Always? Is this new? Not working anymore from the menu? Was there a change?
                                      7 days ago it works from the menu !?!?

                                      Please re-read the whole topic.

                                      1 Reply Last reply Reply Quote 0
                                      • thelostsoulT
                                        thelostsoul @top-specci
                                        last edited by

                                        @top-specci said in Screenscraper error API closed for non-registered members:

                                        I'm running in same error message, so unshure if there is "only" a server overload

                                        You can open the website and see directly if there is an overload: https://www.screenscraper.fr/

                                        screenshot_3.png

                                        This info is found on the right top. You can see both CPU of the server are under heavy load (average: 97%). Only API Access is allowed, I guess that means only registered members. The smiley face also indicates that Not Registered members have no access.

                                        Just wait some hours or sometimes even days and try again.

                                        📜 RE/SET: 100 SNES Games for your RetroPie, 🎁 Share your hidden gems and insider tips

                                        1 Reply Last reply Reply Quote 0
                                        • top-specciT
                                          top-specci
                                          last edited by top-specci

                                          I read the whole topic, believe me ...
                                          There was also skyscraper, but

                                          Actuall I only have to grab 10 (new) games, so it seems easier to download the images and movies manually and editthe gameslist.xml also manually

                                          I try to undestand:
                                          There is a menu to grab (and this was working last week),
                                          and now I only get the information I have to use the command line ...

                                          Ahh,
                                          is this what you mean:
                                          When using the menu I only able to download as a unregistered user,
                                          and if I want to download as a registered user: This is only possible withe the command line.

                                          BTW: Is it normal that the login on https://www.screenscraper.fr is not working with Chrome, in IE it works (for me)

                                          1 Reply Last reply Reply Quote 0
                                          • T
                                            Trebloth
                                            last edited by

                                            Hi all, I stumbled on this topic in an attempt to solve the same issue the original poster was having (specifically, the fact that the scraper.cfg file doesn't save the username and password settings from ScreenScraper.fr). While a few people chimed in with bits and pieces of information, I'm going to give as much feedback / answers as possible to the initial problem.

                                            To reiterate, this is specifically dealing with Sselph's Scraper (just referred to as 'scraper' most of the time). Some comments were talking about sky scraper, which I have not used and this information does not apply to.

                                            Problem: running Sselph's scraper when ScreenScraper.fr is overloaded produces errors and does not work. We want to put in our login information to screenscraper.fr when running Sselph's scraper to bypass this issue as a registered user.

                                            To get things to work cleanly, I deleted everything that was already in the images folder, as well as the gameslist.xml file.

                                            Solution:

                                            Exit emulation station (main menu -> quit -> quit emulationstation)
                                            You will now be at a command prompt that says pi@retropie:~ $ (exact location text may be different if you left the command prompt from a different location)
                                            typing 'ls' (short for list) will show you the folders and give you an idea of where you are.
                                            cd RetroPie (this is case sensitive)
                                            cd roms
                                            ls (again, to see you roms folders)
                                            cd (the folder you want to go to if you want to scrape one set of roms at a time like i did, in my case it was cd pcengine)

                                            Now, this took me a few tries to get right, but what I figured out was that when running the command line, you have to tell it every single option that isn't default. For me, that meant telling it to use ScreenScraper.fr (-console_src=ss), download videos (-download_videos=true), download marquees (-download_marquees=true), and entering my username (-ss_user=[myusername]) and password (-ss_password=[mypassword]).

                                            My command that finally worked was as written below (without the () symbols of course).

                                            /opt/retropie/supplementary/scraper/scraper -console_src=ss -download_videos=true -download_marquees=true -ss_user=(insertusernamehere) -ss_password=(insertpasswordhere)

                                            And to add, just type emulationstation to restart it.

                                            Hope this helps someone! And thanks to everyone else who added some of the pieces that finally helped me put it all together.

                                            thelostsoulT 1 Reply Last reply Reply Quote 2
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