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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Wi-Fi connection issues

    Scheduled Pinned Locked Moved Help and Support
    wifi problemwifi wont connwi-fiwifi
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    • T
      tretti @mitu
      last edited by

      @mitu Ok, I am having trouble figuring this one out. I typed in what you typed in a command line, a couple different ways, and it didn't get me anywhere. I'm going to try sending picture to show you. And the IP Address that is showing is because of my Ethernet being plugged in.20200109_042938.jpg

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @tretti
        last edited by

        @tretti The 2nd command was correct - the output of dmesg is stored in the dmesg_out.txt file, which you can open from your PC by accessing \\retropie\roms. Get the file's contents and post it on pastebin.com, then provide the link.

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          tretti @mitu
          last edited by

          @mitu Ok, that really helped! Thank you. I sent it on over and labeled it "tretti dmesg.txt"

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @tretti
            last edited by

            @tretti Can you provide the link to it, here in the topic ?

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              tretti @mitu
              last edited by

              @mitu Sorry, never used the site before.

              https://pastebin.com/7Rz0fD6D

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              • mituM
                mitu Global Moderator
                last edited by

                There's no error regarding the wifi in the log - are you sure you're entering the wifi name and password correctly in the Wifi connection dialog ? Did you try setting the language/country from raspi-config (as explained in the linked page) ?

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                  tretti @mitu
                  last edited by

                  @mitu I can't even get that far to enter that info. Tells me wlan0 network not found. I tried to set the country then, and it gave me the same message.

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                    tretti @mitu
                    last edited by

                    @mitu What is the likelihood that the wifi/Bluetooth module went bad?

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                    • mituM
                      mitu Global Moderator
                      last edited by

                      @tretti said in Wi-Fi connection issues:

                      What is the likelihood that the wifi/Bluetooth module went bad?

                      Did it ever worked ? It's quite unlikely to break without any physical damage done to the Pi (i.e. soldering or shorting something on the board).

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                        tretti @mitu
                        last edited by

                        @mitu Yes it did work. Since updating, I haven't tried the Bluetooth PS3 controls that I used to use on it. I've just been doing everything with the keyboard. I think I will try them and see where it gets me. I looked at the module and don't see any marks of damage to it. But I am curious if my controls still work or not.

                        Side question while I look into the above....Would it benefit me to try and start everything over from scratch? Like, a factory reset. I have things backed up on my PC and don't mind.

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                        • mituM
                          mitu Global Moderator
                          last edited by

                          @tretti said in Wi-Fi connection issues:

                          Side question while I look into the above....Would it benefit me to try and start everything over from scratch? Like, a factory reset. I have things backed up on my PC and don't mind.

                          RetroPie updates should not interfere with the Wifi, but if you chose to 'Update OS and packages' during the update, one of the Raspbian updated packages might have unintended consequences.
                          You could re-install, but as far as I know the Linux kernel version in the latest image is already the same as yours (as seen in the dmesg output).

                          Try to test the PS3 controller and see if it still works (via Bluetooth).

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                            tretti @mitu
                            last edited by

                            @mitu The Bluetooth is down. I could not get my controllers to connect. They would with the usb cable, but not Bluetooth. I think the module might be done.

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