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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Unable to install packages

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    • M
      MarcuFinx76
      last edited by

      I tried installing drastic to run Nintendo DS games but when I try installing from binary I get a screen reading, "Could not install package(s): libibus-1.0-dev, libdbus-1-dev, fetid-libs-dev, libsndio-dev, libxss-dev, libxt-dev, libxu-dev, libbeg11-mesa-dev, libgles2-mesa-dev, libgbm-dev" I tried to also install recast and got the same thing. I don't know what is causing this to happen.

      (I also should mention I have Retropie 4.4 running on a Raspberry Pi 3b+)

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      • mituM
        mitu Global Moderator
        last edited by

        Is your Pi connected to the internet ? Installing packages doesn't work without an internet connection.

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        • M
          MarcuFinx76 @mitu
          last edited by

          @mitu I am. I've been able to connect the pi to my computer over the network multiple times so I know for a fact that it is working

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          • mituM
            mitu Global Moderator
            last edited by

            The we'll need more details, a full log would be useful. Installation logs are stored in /home/pi/RetroPie-Setup/logs, they're timestamped and contain the full log of the installation. You should get the latest one and post its contents on pastebin.com.

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            • M
              MarcuFinx76 @mitu
              last edited by

              @mitu The latest on says "rps_2020-04-07_193018.log.gz". I put it into the pastebin link. What should I do now?

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @MarcuFinx76
                last edited by

                @MarcuFinx76 Provide the link here in the topic to see the error ?

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                • M
                  MarcuFinx76 @mitu
                  last edited by

                  @mitu https://pastebin.com/e1X2CAtb Is this what you mean?

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @MarcuFinx76
                    last edited by

                    @MarcuFinx76 Almost. We're interested in the contents of the file, not the name. Unpack-it (install 7Zip if you don't have it installed), open it in a text editor (line Notepad) and paste the contents of the file.

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                    • M
                      MarcuFinx76 @mitu
                      last edited by MarcuFinx76

                      @mitu The log has to be put through 7zip to be opened? I have yet to open the log on my MacBook, but I do have a picture of the log opened on the RetroPie setup itself if that also works

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @MarcuFinx76
                        last edited by

                        @MarcuFinx76 said in Unable to install packages:

                        but I do have a picture of the log opened on the RetroPie setup itself if that also works

                        I don't think that's what we need. Copy the log file over to your mac/PC and unpack it first.

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                        • M
                          MarcuFinx76 @mitu
                          last edited by

                          @mitu Can you please walk me through how to do that because I have no idea where to start with that

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                          • mituM
                            mitu Global Moderator
                            last edited by mitu

                            You don't know how to unpack the file or how to transfer it ? How are you accessing your PI ?

                            EDIT: at this stage, I think it would be faster (and maybe easier) to backup your ROMs and re-install using the latest image.

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                            • M
                              MarcuFinx76
                              last edited by MarcuFinx76

                              I connected the Mac to the Pi over the network both are connected to. All I see are roms, bios, configs and splashscreens. In terms of importing the logs is where I'm having trouble

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                              • mituM
                                mitu Global Moderator
                                last edited by

                                You'll need to enable SSH on your PI and use an utility like CyberDuck or FileZilla to be able to download the log file to your mac, then unpack the log and upload its contents to pastebin.com.

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