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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Black screen when plugged to TV

    Scheduled Pinned Locked Moved Help and Support
    tv issueblack screenpi4
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    • D
      duiz
      last edited by

      I got things to show up, but it has 2 issues now.

      1. there is no audio out of the tv

      2. the screen seems to be outputting a 720p window within a 1080p frame. So the pi is outputting 1080, but the information is inside the 720 frame.

      BuZzB 1 Reply Last reply Reply Quote 0
      • BuZzB
        BuZz administrators @duiz
        last edited by

        @duiz ate you using the first HDMI port - next to the usb c power input? You need to use that port for sound.

        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

        D 1 Reply Last reply Reply Quote 0
        • D
          duiz @BuZz
          last edited by

          @BuZz I am using the one that is almost right underneath the usb-c power port, is that the right one?

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @duiz
            last edited by

            @duiz It's not quite underneath, it's on the 1st HDMI port right of the USB-C port. Did you configure your audio to go through the HDMI port using the Audio menu in RetroPie ?

            D 1 Reply Last reply Reply Quote 0
            • D
              duiz @mitu
              last edited by

              @mitu Yes I selected HDMI in the retropie options

              alt text

              BuZzB 1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators @duiz
                last edited by

                @duiz that case changes the port positions. Maybe try the other port if you still can't get audio working.

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                D 1 Reply Last reply Reply Quote 0
                • D
                  duiz @BuZz
                  last edited by

                  @BuZz I'll give it a try. Do you have any idea about the other issue? (1080 output with a 720 frame within it.

                  BuZzB 1 Reply Last reply Reply Quote 0
                  • BuZzB
                    BuZz administrators @duiz
                    last edited by BuZz

                    @duiz turn off overscan in raspi-config.

                    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      duiz @BuZz
                      last edited by duiz

                      @BuZz Tried to uncomment the overscan but it still outputs into a 720 window on a 1080 output. Is it just a case of the software being too early still and exhibiting bugs with 1080p displays perhaps?

                      For reference, this is what I am working with now as we are testing it

                      # For more options and information see
                      # http://rpf.io/configtxt
                      # Some settings may impact device functionality. See link above for details
                      
                      # uncomment if you get no picture on HDMI for a default "safe" mode
                      #hdmi_safe=0
                      
                      # uncomment this if your display has a black border of unused pixels visible
                      # and your display can output without overscan
                      #disable_overscan=1
                      
                      # uncomment the following to adjust overscan. Use positive numbers if console
                      # goes off screen, and negative if there is too much border
                      overscan_left=16
                      overscan_right=16
                      overscan_top=16
                      overscan_bottom=16
                      
                      # uncomment to force a console size. By default it will be display's size minus
                      # overscan.
                      #framebuffer_width=1280
                      #framebuffer_height=720
                      
                      # uncomment if hdmi display is not detected and composite is being output
                      #hdmi_force_hotplug=1
                      
                      # uncomment to force a specific HDMI mode (this will force VGA)
                      hdmi_group=1
                      hdmi_mode=16
                      
                      # uncomment to force a HDMI mode rather than DVI. This can make audio work in
                      # DMT (computer monitor) modes
                      #hdmi_drive=2
                      
                      # uncomment to increase signal to HDMI, if you have interference, blanking, or
                      # no display
                      #config_hdmi_boost=4
                      
                      # uncomment for composite PAL
                      #sdtv_mode=2
                      
                      #uncomment to overclock the arm. 700 MHz is the default.
                      #arm_freq=800
                      
                      # Uncomment some or all of these to enable the optional hardware interfaces
                      #dtparam=i2c_arm=on
                      #dtparam=i2s=on
                      #dtparam=spi=on
                      
                      # Uncomment this to enable infrared communication.
                      #dtoverlay=gpio-ir,gpio_pin=17
                      #dtoverlay=gpio-ir-tx,gpio_pin=18
                      
                      # Additional overlays and parameters are documented /boot/overlays/README
                      
                      # Enable audio (loads snd_bcm2835)
                      dtparam=audio=on
                      
                      [pi4]
                      # Enable DRM VC4 V3D driver on top of the dispmanx display stack
                      dtoverlay=vc4-fkms-v3d
                      max_framebuffers=2
                      
                      [all]
                      #dtoverlay=vc4-fkms-v3d
                      overscan_scale=1
                      

                      No audio out of either HDMI port, black display on one TV but not the other. 1080p display but framed 720 output.

                      A Bored NinjaA 1 Reply Last reply Reply Quote 0
                      • O
                        ozjara
                        last edited by

                        tengo el mismo problema pero con la diferencia que si tengo imagen y sonido, pero cuando estoy jugando la pantalla se pone negra y la señal vuelve sola, probe varias configuraciones y cables HDMI, sin suerte

                        1 Reply Last reply Reply Quote 0
                        • A Bored NinjaA
                          A Bored Ninja @duiz
                          last edited by A Bored Ninja

                          @duiz Here is my idea for fixing your resolution problem.

                          Firstly, try this.

                          Change this:

                          #disable_overscan=1

                          To this:
                          disable_overscan=1

                          Reset and see if that fixes it.

                          If that doesn't work change this :
                          #framebuffer_width=1280
                          #framebuffer_height=720

                          To this :
                          framebuffer_width=1920
                          framebuffer_height=1080

                          Make sure to remove the # before those lines.

                          If it doesn't work be sure to put it back the way it was.

                          Hopefully one of those ideas helps.

                          1 Reply Last reply Reply Quote 0
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