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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Raspberry pi 3b+ stuck in retropie screen then shutdown

    Scheduled Pinned Locked Moved Help and Support
    auto shutdownstuck screenshut off
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    • mituM
      mitu Global Moderator
      last edited by

      @arvinzx20 said in Raspberry pi 3b+ stuck in retropie screen then shutdown:

      Can you recommend any ways to recover or repair it I can access the files through ubuntu OS in my VMware?

      Use a Linux installation (a live CD/USB if you don't have one installed) to be able to access the contents of the ROMS/BIOS and configs from /home/pi/RetroPie and /opt/retropie/configs.

      1 Reply Last reply Reply Quote 0
      • IceChes1I
        IceChes1
        last edited by

        Or you can do what I do to transfer ROMs and pull out the SD and put it into your PC. Then copy and paste all your ROMs onto the computer's hard drive. After that simply reinstall Retropie and then put your ROMs back on.

        HOME CONSOLE
        Pi 4
        SanDisk 64 GB
        Master branch install
        3.5 amp CanaKit PSU
        Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
        HANDHELD
        Pi 0 W
        SanDisk 32 GB
        Random image I found. Had a driver I needed.
        IPEGA PG-9157 USB Receiver

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        • A
          arvinzx20 @IceChes1
          last edited by

          @IceChes1 said in Raspberry pi 3b+ stuck in retropie screen then shutdown:

          Or you can do what I do to transfer ROMs and pull out the SD and put it into your PC. Then copy and paste all your ROMs onto the computer's hard drive. After that simply reinstall Retropie and then put your ROMs back on.

          Tried that on my PC but it doesn't shows any ROMS like the above said it's only works on Linux base OS not for windows OS but the problem I don't have extra PC to install linux and my laptop is actually low HDD space. I was still thinking to fix the issue but the only way that I think will fix this if I reinstall everything and redownload ROMS but the problem I have many ROMS and saved data from SD card that is why I still want it to fix without erasing all my ROMS.

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          • IceChes1I
            IceChes1
            last edited by

            Can you back up the OS to your Google Drive? Or a USB stick?

            HOME CONSOLE
            Pi 4
            SanDisk 64 GB
            Master branch install
            3.5 amp CanaKit PSU
            Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
            HANDHELD
            Pi 0 W
            SanDisk 32 GB
            Random image I found. Had a driver I needed.
            IPEGA PG-9157 USB Receiver

            1 Reply Last reply Reply Quote 0
            • A
              arvinzx20
              last edited by

              I would like to up this issue I decided to repair this again. I have a bootable livera1n OS that I think build with linux and now I can access the root files how can I repair or set it all to default instead?

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @arvinzx20
                last edited by

                @arvinzx20 You need to determine what shuts down the system first - it's something that is still unclear. You could get a log file from /var/log/messages and post the last 100 lines on pastebin.com, that may shed some light on what's causing this.

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                • A
                  arvinzx20 @mitu
                  last edited by arvinzx20

                  @mitu Thanks for response... Here's my logs message that I found below.

                  • https://pastebin.com/88p7h5Sa

                  What should I do next?

                  The last logs is bluetooth. I remember that I am trying to fix and connect the two bluetooth ps4 controller to connect it to raspberry pi. Do you think I did something wrong about bluetooth that's why it can't go through from retropie screent to es?

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                  • mituM
                    mitu Global Moderator
                    last edited by

                    @arvinzx20 said in Raspberry pi 3b+ stuck in retropie screen then shutdown:

                    https://pastebin.com/88p7h5Sa

                    This doesn't give an indication of what's triggering the shutdown. Try /var/log/daemon.log maybe ?

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                    • A
                      arvinzx20 @mitu
                      last edited by

                      @mitu

                      Here's the another logs for daemon.log

                      • https://pastebin.com/MbmEMkrB
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                      • mituM
                        mitu Global Moderator
                        last edited by

                        2nd log shows that the Pi restarts after the 1st boot - which is normal since 1st boot will resize the filesystem on the sdcard and restart, but the 2nd boot doesn't show any shutdowns/restarts.

                        Can't determine what's causing the shutdown/restart.

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                        • A
                          arvinzx20 @mitu
                          last edited by

                          @mitu Thanks but it seems my issue fixed.
                          I just backup all my roms and bios and format the sd card and reinstall the latest retropie.

                          Thanks for helping me... This issue is solve by backing up my roms and bios and reinstall the latest retropie image.

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