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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie installer does not connect to internet

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    setuprpi4internetretropie
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    • M
      MagneticEnder
      last edited by

      Hi. After 8 hours of trying to get this to work, it just won't. So I decide to finally give in and consult this forum.
      Now, with that said, I can't get retropie to install at all. I did a completely fresh install of Raspberry Pi OS, the newest from the website. I am trying to install retropie from the terminal. Sometimes, it immediately says "Unable to connect to internet" when I clearly am connected, and the 3 bars on the wifi icon at the top right are full. I checked the keyboard and locale and all of that, it is fine. I tried directly on the pi and via ssh. Still nothing. I updated the pi with

      sudo apt update && sudo apt upgrade
      

      I updated the setup script. I tried using ethernet/wifi. Nothing works. My router's firewall is allowing requests from the setup. Absolutely nothing works. I also sometimes get random 'package failed to install, but is fixed by running

      sudo dpkg -a --configure
      

      I would really like help quick, as I've been at this all day.
      I am using a raspberry pi 4 2gb, not overclocked. Internet speed is 200 mb/s if that matters.
      If more info is needed, please let me know.

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        @MagneticEnder said in RetroPie installer does not connect to internet:

        If more info is needed, please let me know.

        Any reason you're not using the provided image from retropie.org.uk/download ?

        There's not much to do if your internet connection is unreliable on your Pi - unless you fix that, you'd still have errors downloading/installing packags and the installation will have errors.

        1 Reply Last reply Reply Quote 0
        • M
          MagneticEnder
          last edited by

          Only reason I am not using the image from the website, is because I want Raspberry Pi OS along with Retropie. Internet connection has never been unreliable, all other programs/operating systems work for me. I don't have issues with installing packages with other software

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @MagneticEnder
            last edited by

            @MagneticEnder RetroPie is not an OS in itself, the image is actually Raspbian Lite underneath, with RetroPie installed and configured.

            I don't have issues with installing packages with other software.

            The RetroPie installer uses apt to install dependent packages, you're saying that using apt standalone works, but using it through the installer is giving errors ? You should post the install log from $HOME/RetroPie-Setup/logs on pastebin.com to take a look.

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            • M
              MagneticEnder
              last edited by

              https://pastebin.com/mwEN9Mei

              1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator
                last edited by mitu

                @MagneticEnder said in RetroPie installer does not connect to internet:

                https://pastebin.com/mwEN9Mei

                I don't see any installation errors in this log. What do you mean by 'nothing works' ?

                1 Reply Last reply Reply Quote 0
                • M
                  MagneticEnder
                  last edited by

                  Randomly getting "Unable to connect to the internet" errors, when everything is going well

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @MagneticEnder
                    last edited by

                    Do you have an error log where this error shows up ? From the log you posted, I see that the core packages have installed fine. Not sure what else can be done if your internet connection bugs out.

                    F 1 Reply Last reply Reply Quote 0
                    • F
                      FILIPINOY79 @mitu
                      last edited by

                      @mitu I have the same issue when i try to install scraper from the RetroPie Setup. it just says disable, cannot install, not connected to the internet. I have verified that it's connected by pinging the retropie from my PC. Plus i'm currenly posting this from my computer. So the router isn't the issue.

                      Has anybody tried using the other images from the imager.

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @FILIPINOY79
                        last edited by

                        @filipinoy79 said in RetroPie installer does not connect to internet:

                        have verified that it's connected by pinging the retropie from my PC. Plus i'm currenly posting this from my computer. So the router isn't the issue.

                        Pinging the retropie computer from your PC doesn't mean the Pi has access to the internet, just to the local network (router,pc,pi).

                        Run a ping retropie.org.uk command from the Pi itself and see if the command is successful.

                        F 2 Replies Last reply Reply Quote 0
                        • F
                          FILIPINOY79 @mitu
                          last edited by

                          @mitu ok, so press f4 then like windows.

                          1 Reply Last reply Reply Quote 0
                          • ExarKunIvE
                            ExarKunIv
                            last edited by

                            i have had it come up while i was updating everything also. mine always seemed to say cant connect to internet on mupen64plus. or one of the N64 emus. and i would restart the update and it would go through fine.

                            very odd

                            RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                            RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                            Maintainer of RetroPie-Extra .

                            1 Reply Last reply Reply Quote 0
                            • F
                              FILIPINOY79 @mitu
                              last edited by

                              @mitu It's connected
                              20210219_172035.jpg

                              F 1 Reply Last reply Reply Quote 0
                              • F
                                FILIPINOY79 @FILIPINOY79
                                last edited by

                                @filipinoy79 20210219_173119.jpg

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @FILIPINOY79
                                  last edited by

                                  @filipinoy79 The installer checks if the Google's DNS IPs are routable from the Pi (8.8.8.8 for instance) and if that fails, it considers there is no internet available.
                                  You can check with the command

                                  ip -4 route get 8.8.8.8
                                  

                                  What's the output of the above command in your case ?

                                  1 Reply Last reply Reply Quote 0
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