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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Audio issues after latest Raspbian updates (June 2020)

    Scheduled Pinned Locked Moved Help and Support
    audiobusteremulationstatioraspbianupdate
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    • A
      amansur @amansur
      last edited by amansur

      @amansur Nvm, I gave up and just decided to reboot everything on the pre-installed image. For those that manually installed and are having trouble like I was and nothing seemed to be working, just do that. My recommendation.

      U 1 Reply Last reply Reply Quote 0
      • Y
        Yobiwan
        last edited by

        Error message has gone, ingame audio is back, but my intro video has no audio anymore...

        mituM 1 Reply Last reply Reply Quote 1
        • mituM
          mitu Global Moderator @Yobiwan
          last edited by

          @Yobiwan Please open a separate topic and add your system info, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first.

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          • U
            undrwater @amansur
            last edited by

            @amansur

            When you say "just do that", what is the "that" that you're talking about?

            Nothing from the above has fixed audio here, and I'm getting the same error.

            Just an FYI, this is a freshly flashed image on an SD card in an RPi 3b.

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            • A
              amansur @undrwater
              last edited by amansur

              @undrwater Sorry for not being clear. What I mean by "that" is simply downloading the RetroPie software from the pre-made image as opposed to the manual installation. After doing so, I was able to figure it out.

              Since you are still getting issues, after the installation, I followed these instructions from this video:

              . I did not have to edit any config files, as these instructions do so automatically.

              By audio settings currently are: Audio Card (Default), Audio Device (PCM), Enable Navigation Sounds (On) Enable Video Audio (ON), DMX Player Audio Device (Local).

              It's worth noting that when I type in "uname -r" I see my version is "4.19.97-v7+" but in my old configuration (before I went with the flashed installation) it was at 4.19.118 or above. So if you followed the instructions in the video AND you have a lower kernel number than 4.19.118, then you should be fine... If your kernel number is at or above 4.19.118 and the post's instructions didn't work, then try downgrading the kernel. In essence, that's what I probably ended up doing when I switched over.

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              • mituM
                mitu Global Moderator
                last edited by

                @amansur said in Audio issues after latest Raspbian updates:

                If your kernel number is at or above 4.19.118 and the post's instructions didn't work, then try downgrading the kernel.

                This is not recommended, as mentioned before. The first post has instructions on how to configure your sound if your wish to use the previous configuration style (single audio device) with newer Linux kernel versions.

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                • D
                  draxd
                  last edited by

                  Hello,

                  I have encountered this problem and now I have no sound on my image . What I think happened in my case is that on boot Retropie updated firmware and kept old kernel modules that do not work with this firmware. I'm not expert here, so maybe I'm talking silly. I presume firmware is only rewritten when new version is found.

                  I do have backup of my image from time when it worked properly. Is there any way to revert to my old firmware and disabled updates of firmware ?

                  Thanks.

                  1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator
                    last edited by

                    @draxd said in Audio issues after latest Raspbian updates:

                    What I think happened in my case is that on boot Retropie updated firmware and kept old kernel modules that do not work with this firmware.

                    If you used apt to update your system, then I don't think that's the case. The only method I'm aware that can mix/match kernel and firmware versions is using rpi-update and skipping kernel updates.

                    I do have backup of my image from time when it worked properly. Is there any way to revert to my old firmware and disabled updates of firmware ?

                    The subject of this topic is how to change the settings so your audio works after the latest update, why do you want to downgrade instead of applying these new settings ?

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      draxd @mitu
                      last edited by

                      @mitu

                      Hi, I managed to fix it by updating kernel and fallowing your instructions. Thanks.
                      I do not know how system updated to latest version of firmware. I pretty much did nothing. My Raspberry pi was offline for
                      pretty long time (for few months, playing retro games don't really requires internet) and this happened first time I rebooted it after connecting to Internet.

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                      • T
                        tendiesaregood
                        last edited by tendiesaregood

                        @mitu i am working on my first project ever, and i just started working on audio today. i have the pi zero w, and i plugged headphones into the display, which is connected to hdmi. i have never had it working and the volume slider keeps resetting to 0%. which fix should i try?

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @tendiesaregood
                          last edited by mitu

                          @tendiesaregood The Pi zero W doesn't have an analog jack, just the miniHDMI port, so your sound should be configured with HDMI.

                          momentarydogmaM V 2 Replies Last reply Reply Quote 0
                          • momentarydogmaM
                            momentarydogma @mitu
                            last edited by

                            @mitu This is driving me absolutely batty... I set up the latest version of Retropie (4.6) downloaded directly from the website this morning to install on my 3B+. Upon first boot, I am able to do everything normally, but I have no sound and no matter what option I select from the menu, I get a message saying "failed to find mixer elements". I am using an HDMI monitor with no built-in speakers, so I have a small USB amplifier with a 3.5mm audio jack plugged into the Pi. I have tried everything on this thread and nothing seems to work... adding text to my cmdline.txt file added a few new options to my audio settings (previously it was just HDMI and headphones), but no matter what I select, I still get no sound and the "failed to find mixer elements" message. What am I doing wrong here?

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @momentarydogma
                              last edited by

                              @momentarydogma Did you set your Audio output from the RetroPie menu ?

                              momentarydogmaM 1 Reply Last reply Reply Quote 0
                              • V
                                VictimRLSH @mitu
                                last edited by

                                @mitu said in Audio issues after latest Raspbian updates:

                                @tendiesaregood The Pi zero W doesn't have an analog jack, just the miniHDMI port, so your sound should be configured with HDMI.

                                This brings up an interesting question. If I wanted to use a Pi Zero for a portable music player, what is the best way to get good sound from it other than an HDMI connection? Is there a way to output decent sound to GPIO pins that an audio amp chip can use?

                                System Config: Retropie 4.4 with full desktop, RPi 3B, 256gb SD, 5v 2.1A 5,200 mAH USB battery. EasyMSX controller mounted with Pimoroni Hyperpixel 4 (non touch). Also running 4.6 on a 4gb Pi 4 serving as my primary desktop computer now.

                                1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator
                                  last edited by

                                  @VictimRLSH said in Audio issues after latest Raspbian updates:

                                  Is there a way to output decent sound to GPIO pins that an audio amp chip can use?

                                  Either via GPIO - there's a plethora of Audio DACs that work like that - or with an external audio card connected via USB.

                                  1 Reply Last reply Reply Quote 1
                                  • momentarydogmaM
                                    momentarydogma @mitu
                                    last edited by

                                    @mitu Yes, I have tried every option... at first I had "HDMI", "Headphone", "Sound Mixer" and "Default" none of which worked. When I added the above text to the cmdline.txt file, it expanded to add "Auto" and changed the "Headphone" option to something like "Headphone - 3.5mm". When I select "Sound Mixer" (or whatever it is), it allows me to hit F6 to select my soundcard. Previously, I only had 2-3 options, but now I have six, none of which make any difference.

                                    momentarydogmaM mituM 2 Replies Last reply Reply Quote 0
                                    • momentarydogmaM
                                      momentarydogma @momentarydogma
                                      last edited by momentarydogma

                                      I would also add this-- the amp I'm using is only connected to the Pi via 3.5mm audio. It plugs into power on its own, and it works perfectly when I connect it to other devices via the 3.5mm jack. I'm not trying to output to a USB soundcard or anything-- I just want the audio output to go through the headphone jack on the Pi. I have also tried connecting the Pi to other powered speakers and I have the same issue. What is preventing the Pi from sending an audio signal through the headphone jack? Or is that even the problem?

                                      1 Reply Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator @momentarydogma
                                        last edited by mitu

                                        @momentarydogma Don't modify the cmdline.txt, it shouldn't be needed and you should remove the lines you added.
                                        If you selected the Analog/Headphone audio option in the Audio settings, then in EmulationStation the settings should be Card: Default and Device: Headphone.

                                        momentarydogmaM 1 Reply Last reply Reply Quote 0
                                        • momentarydogmaM
                                          momentarydogma @mitu
                                          last edited by momentarydogma

                                          Okay, I removed the lines I added to the cmdline.txt file and selected the Headphone audio option in the Audio settings, then selected "Default" and "Headphone" in the EmulationStation settings. This actually got rid of the "failed to find mixer elements" message temporarily, but it unfortunately did not end up providing any sound... I tried restarting ES to see if that would help, but then the "mixer elements" message just automatically came back. On a whim, I tried selecting HDMI from the Audio settings and the ES settings (even though I'm using the 3.5mm output), but that just resulted in THREE iterations of the "mixer elements error". There is another setting in the ES audio settings titled "OMX Player Audio Device"-- do you have any idea what I should set that to?

                                          1 Reply Last reply Reply Quote 1
                                          • mituM
                                            mitu Global Moderator
                                            last edited by

                                            @momentarydogma said in Audio issues after latest Raspbian updates:

                                            This actually got rid of the "failed to find mixer elements" message temporarily, but it unfortunately did not end up providing any sound...

                                            Check the volume - software and hardware.

                                            There is another setting in the ES audio settings titled "OMX Player Audio Device"-- do you have any idea what I should set that to?

                                            Re-read my first post, at the top of the topic.

                                            momentarydogmaM 1 Reply Last reply Reply Quote 0
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