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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Sound not working?

    Scheduled Pinned Locked Moved Help and Support
    sound issuessound mixeremulationstatonraspberry pi 44.6.7
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    • MeltedPineappleM
      MeltedPineapple @simpleethat
      last edited by MeltedPineapple

      @simpleethat thanks for the advice on how to get rid of the app folder, it worked! But as for my volume error, it’s still there. I will attach a photo if anyone would like to take a look. Also, the slider is still resetting back to zero. Any help is appreciated.FC0A3687-DC93-4873-AD8D-E15785CA8B43.jpeg

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @MeltedPineapple
        last edited by

        @MeltedPineapple Check the 1st pinned topic in the Help category - https://retropie.org.uk/forum/topic/26628/.

        MeltedPineappleM 1 Reply Last reply Reply Quote 0
        • MeltedPineappleM
          MeltedPineapple @mitu
          last edited by MeltedPineapple

          @mitu I’ll try that tomorrow, thanks for the help. But quick question, how do I update emulationstation? Everything else makes sense. Thanks for the help!

          Edit:Just looked at the pinned thing. Sorry for not reading it, had seen it every time I’m in the forum and didn’t connect it to my problem.

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @MeltedPineapple
            last edited by

            @MeltedPineapple said in Sound not working?:

            But quick question, how do I update emulationstation?

            See https://retropie.org.uk/docs/Updating-RetroPie/ for how to update RetroPie and it's packages, the page is also linked in the topic. If you're on 4.6.7 and you updated all your packages, then you should have the latest version of EmulationStation, but it's explained in the help topic which version you should have.

            MeltedPineappleM 1 Reply Last reply Reply Quote 0
            • MeltedPineappleM
              MeltedPineapple @mitu
              last edited by MeltedPineapple

              @mitu after trying this, the slider works now. However, I don’t have any volume, even if I turn the slider up and it does save, no volume. Sometimes the mixer not found errors occurs, but even if it doesn’t there still isn’t any sound. Any ideas?

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @MeltedPineapple
                last edited by

                @MeltedPineapple Post your Audio settings in EmulationStation and some details about your setup.

                MeltedPineappleM 1 Reply Last reply Reply Quote 0
                • MeltedPineappleM
                  MeltedPineapple @mitu
                  last edited by MeltedPineapple

                  @mitu ok, my audio settings are as follows

                  Audio card: Default
                  Audio Device: HDMI
                  Enable Navigation Sounds: ON
                  Enable Video Player: ON
                  OMX Audio Device: ALSA

                  All I have in my setup is an HDMI monitor that is plugged into my pie via a dongle that turns it into mini HDMI.
                  I have a USB C plug that powers the pie.
                  I use a keyboard and knockoff PDP wired switch controller in the USB 2 spots.
                  All of the sound was working great until I updated. Is there a command I can use to bring it back to the version before this update perhaps.
                  I would prefer just to fix the problem though.
                  Thanks!

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @MeltedPineapple
                    last edited by

                    @MeltedPineapple Settings look ok for audio - did you also set-up the audio output to HDMI from the RetroPie Audio menu ?

                    MeltedPineappleM 1 Reply Last reply Reply Quote 0
                    • MeltedPineappleM
                      MeltedPineapple @mitu
                      last edited by

                      @mitu No, I did not . Can you explain how to do that? Thanks for holding my hand through this.

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @MeltedPineapple
                        last edited by

                        @MeltedPineapple It's one of the steps included in the pinned topic.

                        1 Reply Last reply Reply Quote 0
                        • MeltedPineappleM
                          MeltedPineapple
                          last edited by

                          @mitu, I did the audio change in Retropie and the error went away. But, still no sound. Any ideas?

                          mituM 1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @MeltedPineapple
                            last edited by

                            @MeltedPineapple is the sound not working in EmulationStation only or the games also are without sound ?

                            1 Reply Last reply Reply Quote 0
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