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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Pi4 unable to display >640x480 on Sony Bravia KDL-26ex550

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    • M
      mmajd80 @dankcushions
      last edited by

      @dankcushions @mitu

      Would it surprise you to know that I had audio troubles as well? Commenting out that line has resulted in no sound again. Unfortunately, it did not resolve the video issue, either with mode=4 or 16.

      I got the same error with group = 1 and mode = 4. The issue seems to be with the group.

      Not sure if this helps, but here is a screenshot from Advanced Settings --> Resolutions:
      Advanced Settings.jpg

      Setting mode = 82 (and 85) resulted in the error as well. It seems like I need to force the tvservice to include this mode somehow...

      I should have warned you guys that nothing wrt me and technology work easily. I am probably on hour 25 of configuration.

      mituM 1 Reply Last reply Reply Quote 0
      • dankcushionsD
        dankcushions Global Moderator
        last edited by

        since 82 damn near gave me a heart attack.

        what do you mean by this? corruption in the image? it could be your HDMI cable is crapping out once more bandwidth is being asked of it. i would get a new micro hdmi cable (anecdotally, the first cheap one i bought didn't work properly)

        M 1 Reply Last reply Reply Quote 1
        • mituM
          mitu Global Moderator @mmajd80
          last edited by

          @mmajd80 said in Pi4 unable to display >640x480 on Sony Bravia KDL-26ex550:

          Would it surprise you to know that I had audio troubles as well

          No, but that's expected when using a DMT mode - since the Pi thinks you have PC monitor connected, not a TV. Should be fixable if you add hdmi_force_edid_audio=1 to force audio via HDMI.

          M 1 Reply Last reply Reply Quote 1
          • M
            mmajd80 @dankcushions
            last edited by

            @dankcushions

            No, I just meant that the error that changing it to an unsupported mode gave me the Check Display Output error and I was afraid I was going to have to start over AGAIN.

            The cable is from Pi itself, as is the power source. I will try the other cable it came with, but I don't think that's the issue.

            dankcushionsD 1 Reply Last reply Reply Quote 0
            • M
              mmajd80 @mitu
              last edited by

              @mitu

              If I want to use the create new mode function that you linked to earlier, do I just need to put in the line:

              hdmi_cvt=1920 1080 60 3 0 0 1

              ?

              Or do I need to define these variables with the code at the top as well?

              1 Reply Last reply Reply Quote 0
              • dankcushionsD
                dankcushions Global Moderator @mmajd80
                last edited by

                @mmajd80 said in Pi4 unable to display >640x480 on Sony Bravia KDL-26ex550:

                @dankcushions

                No, I just meant that the error that changing it to an unsupported mode gave me the Check Display Output error and I was afraid I was going to have to start over AGAIN.

                that's exactly the error i got with my bad micro hdmi cable, fwiw.

                i think we need and updated copy of config.txt for what you're trying. we've not seen one that looks right so far.

                M 1 Reply Last reply Reply Quote 1
                • M
                  mmajd80 @dankcushions
                  last edited by

                  @dankcushions

                  Lol, if all this pain was over a freaking cable...

                  <script src="https://pastebin.com/embed_js/1PyavU7Q"></script>

                  dankcushionsD 1 Reply Last reply Reply Quote 0
                  • dankcushionsD
                    dankcushions Global Moderator @mmajd80
                    last edited by

                    @mmajd80

                    hdmi_group=2
                    hdmi_mode=16
                    

                    which will force 1024x768 (not what you want)

                    you still have hdmi_drive=2 set (mitu has posted a workaround for your sound issue)

                    what is the config.txt that you think should work but is not?

                    M 2 Replies Last reply Reply Quote 0
                    • M
                      mmajd80 @dankcushions
                      last edited by

                      @dankcushions

                      Any config.txt with hdmi_group = 1 has resulted in a loading error and any mode other than hdmi_mode = 4 or 16 result in the same.

                      Additionally, setting the framebuffer_height/width and disabling hdmi_group/mode also results in a loading error.

                      The config.txt uploaded is the latest configuration that actually works. It does display 1028x768, but it DOES display.

                      I am not in front of the Pi at the moment, but I will make the audio change suggested and comment out the other line when I can get back to it.

                      1 Reply Last reply Reply Quote 0
                      • M
                        mmajd80 @dankcushions
                        last edited by

                        @dankcushions

                        Given the Advanced Settings, I was hoping that one of mode = 51,82,85 would work, but none did. What confuses me is that the tvservice command lists only 2 modes for DMT, but Advanced Setting lists all of the others. To my stupid eye, it seems like a setting needs to exist in both lists in order to work; hence my clarification question about what code I need to add in order to force a mode above.

                        dankcushionsD 1 Reply Last reply Reply Quote 0
                        • dankcushionsD
                          dankcushions Global Moderator @mmajd80
                          last edited by

                          @mmajd80 said in Pi4 unable to display >640x480 on Sony Bravia KDL-26ex550:

                          @dankcushions

                          Given the Advanced Settings, I was hoping that one of mode = 51,82,85 would work, but none did. What confuses me is that the tvservice command lists only 2 modes for DMT, but Advanced Setting lists all of the others. To my stupid eye, it seems like a setting needs to exist in both lists in order to work; hence my clarification question about what code I need to add in order to force a mode above.

                          looking at the source code for raspi-config, it looks like you're getting the default modes, not the ones appropriate to your tv, as it fails to dump the EDID data. i also get that (although those modes do work fine on my tv). i would ignore them for now.

                          Any config.txt with hdmi_group = 1 has resulted in a loading error and any mode other than hdmi_mode = 4 or 16 result in the same.

                          it's the combo of group and mode that's important. that's what we need to know.

                          The config.txt uploaded is the latest configuration that actually works. It does display 1028x768, but it DOES display.

                          ok, but you can get at the config of a failed launch - just put your SD card in a PC and you'll have access to /boot/config.txt

                          Additionally, setting the framebuffer_height/width and disabling hdmi_group/mode also results in a loading error.

                          this setting has nothing to do with this issue.

                          1 Reply Last reply Reply Quote 0
                          • YFZdudeY
                            YFZdude
                            last edited by

                            Just spitballing here....

                            Does the TV have multiple HDMI ports?
                            Are any of those intended for PC use and not general DVD/Receiver type devices?
                            Or maybe just try a different HDMI input port for the heck of it if you haven't already.

                            It just seems so odd that your TV craps out on the CEA modes.

                            M 1 Reply Last reply Reply Quote 2
                            • M
                              mmajd80 @YFZdude
                              last edited by

                              @YFZdude @mitu @dankcushions

                              It was the freaking port.

                              I connected it to the second port and booted it up, then started playing around with the config again. Lo and behold, hdmi_group=1 didn't cause a catastrophic error! The rest was cake, thanks to you guys.

                              Very much appreciated, thank you so much for all your help!

                              1 Reply Last reply Reply Quote 1
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