Rasp Pi 4B will not setup

mitu

@azurarutlan My only idea at this point is to try to use Etcher to write the image or use another PC for writing the image and see if it boots.

IanDaemon

@mitu Isn't there an issue with which HDMI port you initially use? I thought there was some confusion before about that with the Pi 4. I don't have a 4 yet, but it's nice to learn about any pitfalls beforehand.

mitu

@iandaemon either HDMI port should be fine, the issues in the very beginning were with the sound only working on port 1, but nowadays it's not an issue.
I assume that if the bootloader screen shows up, the cable is fine and the video works, especially if installing other distro is ok. Assuming the hardware is fine, the issue seems to be after loading the kernel and booting the system.

azurarutlan

@mitu I used 2 different PCs, and Etcher on both, as well as 3 different SD cards on each. Same result. Would a video of what happens be useful or is my description good enough?

mitu

@azurarutlan I think the description is enough, but still can't figure out why it doesn't boot properly. You can take a video and upload it so we can take a look, but if it's just showing the Pi4 bootloader and then a blank screen, then it's pretty much what you've described so far.

Can you modify the config.txt that's on the boot partition on the sdcard and add hdmi_safe=1 to it, then boot again ? Just to try out if it's not a monitor/TV video mode mismatch that wouldn't show the image on the screen.

sleve_mcdichael

@mitu said in Rasp Pi 4B will not setup:

the issues in the very beginning were with the sound only working on port 1, but nowadays it's not an issue.

But if they can't boot then they can't upgrade past the 4.7.1 version that's on the image, so they won't get the "fix," yeah?

I remember a while back, someone else had an issue where they would get the boot text but then it would just go to a black screen. Sound familiar? They said they fixed it by using the correct port on the Pi.

@azurarutlan if you are using the second port, it might be worth a try to use the other one just to see.

I found the topic: see https://www.reddit.com/r/RetroPie/comments/lu8048/this_happens_everytime_i_boot_retropie_after/gp4te0z/

azurarutlan

@mitu Its already set to hdmi_safe1.

@sleve_mcdichael So I've tried both ports. This seems to be an issue, for me anyways, tied specifically to Rasp OS Lite or the Retropie image. I can run pretty much all the other software in both ports with no issues.

As far as upgrading the firmware I can't seem to get anything for Rasp Pi OS to run at all. I hooked up a keyboard and it still is doing the same thing. Basically bringing me up the ititial screen with QR code (that has the download link) then black screen.

I'm so confused because I never had this issue with a pi3 when I set this up years ago for a different friend.

mitu

Can you post your config.txt ? Put the text in a code block (add ``` before and after the txt).

azurarutlan

@mitu

# For more options and information see
# http://rpf.io/configtxt
# Some settings may impact device functionality. See link above for details

# uncomment if you get no picture on HDMI for a default "safe" mode
#hdmi_safe=1

# uncomment this if your display has a black border of unused pixels visible
# and your display can output without overscan
#disable_overscan=1

# uncomment the following to adjust overscan. Use positive numbers if console
# goes off screen, and negative if there is too much border
#overscan_left=16
#overscan_right=16
#overscan_top=16
#overscan_bottom=16

# uncomment to force a console size. By default it will be display's size minus
# overscan.
#framebuffer_width=1280
#framebuffer_height=720

# uncomment if hdmi display is not detected and composite is being output
#hdmi_force_hotplug=1

# uncomment to force a specific HDMI mode (this will force VGA)
#hdmi_group=1
#hdmi_mode=1

# uncomment to force a HDMI mode rather than DVI. This can make audio work in
# DMT (computer monitor) modes
#hdmi_drive=2

# uncomment to increase signal to HDMI, if you have interference, blanking, or
# no display
#config_hdmi_boost=4

# uncomment for composite PAL
#sdtv_mode=2

#uncomment to overclock the arm. 700 MHz is the default.
#arm_freq=800

# Uncomment some or all of these to enable the optional hardware interfaces
#dtparam=i2c_arm=on
#dtparam=i2s=on
#dtparam=spi=on

# Uncomment this to enable infrared communication.
#dtoverlay=gpio-ir,gpio_pin=17
#dtoverlay=gpio-ir-tx,gpio_pin=18

# Additional overlays and parameters are documented /boot/overlays/README

# Enable audio (loads snd_bcm2835)
dtparam=audio=on

[pi4]
# Enable DRM VC4 V3D driver on top of the dispmanx display stack
dtoverlay=vc4-fkms-v3d
max_framebuffers=2

[all]
#dtoverlay=vc4-fkms-v3d

mitu

Reformatted the text for you, you need to use ``` (backtick character) and not ' (apostrophe).

The hdmi_safe=1 part is commented out, so it's not enabled. Did you enable it during your tests ? You need to remove the # to enable it, # comments out the option.

azurarutlan

@mitu said in Rasp Pi 4B will not setup:

Alright so the good news is that commenting out that worked. Bad news is that's not a permanent viable solution because it makes it look awful. What's the next step?

mitu

@azurarutlan OK, so the issue is with your TV's resolution. If you know what resolution it supports, then you can modify config.txt and set it there, using hdmi_group and hdmi_mode.
See this page for a list of resolutions and how they map to hdmi_group/hdmi_mode , then make the necessary modifications in config.txt and comment out the hdmi_safe=1 .

azurarutlan

@mitu So in my case with it being a 4k with 60hz I'd go group 1 mode 97?

mitu

@azurarutlan No, I suggest you use 1080p, 4k is too much for gaming on the Pi4.

azurarutlan

@mitu Got it working! Thanks so much!!!

Red_Trev

@azurarutlan told you ;)