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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    problem with error log /dev/tty1: Permission denied

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    @emulastation
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    • K
      kounabi22
      last edited by

      Sometimes when pi4 is boot into the menu and im gona roll to choose a game it freeze in video preview

      i check the log file and i see this error

      Oct 17 01:32:56 retropie mtp-probe: checking bus 1, device 12: "/sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.2/1-1.2.2"
      Oct 17 01:32:56 retropie mtp-probe: bus: 1, device: 12 was not an MTP device
      Oct 17 01:32:56 retropie mtp-probe: checking bus 1, device 12: "/sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.2/1-1.2.2"
      Oct 17 01:32:56 retropie mtp-probe: bus: 1, device: 12 was not an MTP device
      Oct 17 01:32:58 retropie mtp-probe: checking bus 1, device 13: "/sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.2/1-1.2.1"
      Oct 17 01:32:58 retropie mtp-probe: bus: 1, device: 13 was not an MTP device
      Oct 17 01:32:58 retropie mtp-probe: checking bus 1, device 13: "/sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.2/1-1.2.1"
      Oct 17 01:32:58 retropie mtp-probe: bus: 1, device: 13 was not an MTP device
      Oct 17 01:33:03 retropie dialog: *** err
      Oct 17 01:33:03 retropie dialog: /dev/tty1: Permission denied
      Oct 17 01:33:03 retropie dialog: *** err
      Oct 17 01:33:03 retropie dialog: Oh, oh, it's an error! possibly I die!

      Currently running Retropie 4.7.19 on a Pi 4B 2GB
      Overclock Settings: CPU 2000, GPU 600.

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        The errors in the log don't give any indication of why the freeze happens.
        What video player do you have configured in EmulationStation ? Did you change it from the default ? Do you get the freeze if you remove your overclock ?

        K 1 Reply Last reply Reply Quote 0
        • K
          kounabi22 @mitu
          last edited by

          @mitu

          i have try omx and still sometimes it freeze , before i update kernel there where no freeze, did not try to remove overclock because some games will run slow i dont want that.

          Currently running Retropie 4.7.19 on a Pi 4B 2GB
          Overclock Settings: CPU 2000, GPU 600.

          1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator
            last edited by mitu

            How did you update the kernel ? Removing the overclock can be done just for testing, to confirm if there's an issue with the recent kernel.

            K 1 Reply Last reply Reply Quote 0
            • K
              kounabi22 @mitu
              last edited by

              @mitu

              from here
              24827321-5d16-4989-a0a6-9c9afc18287b-εικόνα.png image url)

              after that i notice that sometimes when i leave the screensaver after a random time it freeze,or when i go to the menu of the list games and i roll down ,when it try to load the video preview it freeze and here is random.

              i try with no sound, with omx enable or disable, play with the vram to 80 or 100 or 120, every time in some random time it freeze.

              Currently running Retropie 4.7.19 on a Pi 4B 2GB
              Overclock Settings: CPU 2000, GPU 600.

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @kounabi22
                last edited by

                @kounabi22 The update procedure is ok.
                Looking at the menu screen, the version of RetroPie that is reported doesn't seem aligned with your signature. RetroPie version 4.3.8 doesn't even support the Pi4. How did you install RetroPie ?

                K 2 Replies Last reply Reply Quote 0
                • K
                  kounabi22 @mitu
                  last edited by

                  @mitu

                  this pic is from the internet i just use to to see how i update it.
                  i have lower the overclock to 2.000 from 2200 but still the freeze happend at random.
                  i will try to remove it and see if it happend again because of overclock.

                  Currently running Retropie 4.7.19 on a Pi 4B 2GB
                  Overclock Settings: CPU 2000, GPU 600.

                  ClydeC 1 Reply Last reply Reply Quote 0
                  • ClydeC
                    Clyde @kounabi22
                    last edited by Clyde

                    @kounabi22 Rule of thumb: Always disable tweaks like overclocking when diagnosing problems, as they are the usual suspects.

                    Regarding screenshots, there's a command line tool called raspi2png. See here about how to install and use it. You'll need an ssh connection to the Pi, though.

                    1 Reply Last reply Reply Quote 1
                    • K
                      kounabi22 @mitu
                      last edited by

                      @mitu

                      i have somehow fix the freeze but now there is no sound in screesaver videos and video previews ,if i switch to omx player then sound is back on both problems but video resolution is not correct.

                      Currently running Retropie 4.7.19 on a Pi 4B 2GB
                      Overclock Settings: CPU 2000, GPU 600.

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @kounabi22
                        last edited by

                        @kounabi22 How exactly did you fix the issue ?
                        As for the sound problem, what are your audio settings in EmulationStation - what device/card did you set there ?

                        K 1 Reply Last reply Reply Quote 0
                        • K
                          kounabi22 @mitu
                          last edited by

                          @mitu said in problem with error log /dev/tty1: Permission denied:

                          @kounabi22 How exactly did you fix the issue ?
                          As for the sound problem, what are your audio settings in EmulationStation - what device/card did you set there ?

                          in emulastation i have hdmi and in rasbperry menu i have choose again hdmi still only omx player give sound, in the games i have no problem.

                          Currently running Retropie 4.7.19 on a Pi 4B 2GB
                          Overclock Settings: CPU 2000, GPU 600.

                          1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator
                            last edited by

                            Post a screenshot of your ES Audio settings. You didn't specified how you fixed your other issue, that might affect your config and cause your current problem.

                            ClydeC K 2 Replies Last reply Reply Quote 0
                            • ClydeC
                              Clyde @mitu
                              last edited by

                              @mitu said in problem with error log /dev/tty1: Permission denied:

                              You didn't specified how you fixed your other issue, that might affect your config and cause your current problem.

                              And even if it doesn't, the solution might help others with a similar problem. 👍

                              1 Reply Last reply Reply Quote 0
                              • K
                                kounabi22 @mitu
                                last edited by

                                @mitu said in problem with error log /dev/tty1: Permission denied:

                                Post a screenshot of your ES Audio settings. You didn't specified how you fixed your other issue, that might affect your config and cause your current problem.

                                248276545_2140391242783969_7325120905871811822_n.jpg

                                i fix it by change the theme to carbon.

                                Currently running Retropie 4.7.19 on a Pi 4B 2GB
                                Overclock Settings: CPU 2000, GPU 600.

                                ClydeC mituM 2 Replies Last reply Reply Quote 0
                                • ClydeC
                                  Clyde @kounabi22
                                  last edited by

                                  @kounabi22 said in problem with error log /dev/tty1: Permission denied:

                                  i fix it by change the theme to carbon.

                                  From which one? (that might've caused the problem, so it may be good to check it for errors.)

                                  K 1 Reply Last reply Reply Quote 0
                                  • K
                                    kounabi22 @Clyde
                                    last edited by

                                    @clyde said in problem with error log /dev/tty1: Permission denied:

                                    @kounabi22 said in problem with error log /dev/tty1: Permission denied:

                                    i fix it by change the theme to carbon.

                                    From which one? (that might've caused the problem, so it may be good to check it for errors.)

                                    it was retrowave and retrowave 4/3

                                    Currently running Retropie 4.7.19 on a Pi 4B 2GB
                                    Overclock Settings: CPU 2000, GPU 600.

                                    1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @kounabi22
                                      last edited by mitu

                                      @kounabi22 said in problem with error log /dev/tty1: Permission denied:

                                      i fix it by change the theme to carbon.

                                      That's just a workaround, you probably have too little memory allocated to the GPU - either in config.txt or in EmulationStation (or both).

                                      As for the audio settings, you should probably have change:

                                      • Audio card should be set to 'Default'
                                      • Audio device should be set to 'HDMI'
                                      • OMX Player Audio device should be fine as it is, or you can set it to Alsa.
                                      K 1 Reply Last reply Reply Quote 0
                                      • K
                                        kounabi22 @mitu
                                        last edited by

                                        @mitu said in problem with error log /dev/tty1: Permission denied:

                                        @kounabi22 said in problem with error log /dev/tty1: Permission denied:

                                        i fix it by change the theme to carbon.

                                        That's just a workaround, you probably have too little memory allocated to the GPU - either in config.txt or in EmulationStation (or both).

                                        As for the audio settings, you should probably have change:

                                        • Audio card should be set to 'Default'
                                        • Audio device should be set to 'HDMI'
                                        • OMX Player Audio device should be fine as it is, or you can set it to Alsa.

                                        i try audio card default but i get no sound with audio device "hdmi" only "master" option works.
                                        omx player alsa is fine.

                                        Currently running Retropie 4.7.19 on a Pi 4B 2GB
                                        Overclock Settings: CPU 2000, GPU 600.

                                        1 Reply Last reply Reply Quote 0
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