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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Cannot access the internet.

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    • I
      ignatius @mitu
      last edited by

      Excuse my ignorance, but where do I see what version I'm running, of both of those?

      Thanks.

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        When you start RetroPie-Setup, the versions should be shown on the starting dialog.

        I 1 Reply Last reply Reply Quote 0
        • I
          ignatius @mitu
          last edited by

          @mitu It says version 4.4

          I 1 Reply Last reply Reply Quote 0
          • I
            ignatius @ignatius
            last edited by

            @ignatius Sorry, RetroPie version is 4.4

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @ignatius
              last edited by mitu

              @ignatius said in Cannot access the internet.:

              RetroPie version is 4.4

              That's using Raspbian Stretch, which is not yet archived and apt should be able to operate. What's the actual error you're getting ?

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              • I
                ignatius @mitu
                last edited by

                @mitu It times out on "getting headers"

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @ignatius
                  last edited by

                  @ignatius Can you post the exact command / error message ?

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                  • I
                    ignatius @mitu
                    last edited by ignatius

                    @mitu This Pi (Raspberry Pi Zero) is so small, that it's hard to manipulate... that said, I have to transcribe what the Pi says by hand.

                    ign:1 http://archive.raspberrypi.org/debian stretch InRelease
                    err:2 http://archive.raspberrypi.org/debian Stretch InRelease
                    ign:3 http://raspbian.raspberrypi.org/raspbian stretch InRelease
                    0% [Waiting for headers]
                      400 Request Time-out [Ip: 2a00: 1098:88:26: ::i:i 80]
                    0% [Waiting for headers]
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                    • mituM
                      mitu Global Moderator
                      last edited by

                      This looks like connectivity via IPv6 is not working correctly from your system. Nothing to do with RetroPie though - you may want to disable IPv6 for apt - see here for some solutions.

                      Either way, your release is old and so is the OS on it, at some point updates will not work anymore - you may want to consider upgrading.

                      I 1 Reply Last reply Reply Quote 1
                      • I
                        ignatius @mitu
                        last edited by ignatius

                        @mitu Now i'm getting this

                        pi@retropie:~ $ sudo apt-get update
                        Ign:1 http://archive.raspberrypi.org/debian stretch InRelease
                        Err:2 http://archive.raspberrypi.org/debian stretch Release
                          408 Request Time-out [Ip 176.126.240.86 00]
                        Ign:3 http://raspbian.rasperrypi.org/raspbian stretch InRelease
                        0Z% [Waiting for headers]
                        

                        Also, I just tired pinging google.com...

                        
                        pi@retropie:~ $ ping google.com
                        
                        PING google.com(nuq04s42-inx0e:1e100.net (2607:f8b0:4005:80f::200e) 56 data bytes
                        ^C
                        --- google.com ping statistics---
                        12 packets transmitted, 0 recievied, 100% packet loss, time 11420ms
                        

                        Is there a way to turn IPV6 off in RetroPie?

                        mituM I 2 Replies Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @ignatius
                          last edited by

                          @ignatius said in Cannot access the internet.:

                          Is there a way to turn IPV6 off in RetroPie?

                          Yes, but looks like that's not the problem here. It looks like the connection to archive.raspberrypi.org is not working and thus apt is not able to check/download updates.
                          If you try ping -4 google.com, does it work ?

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                          • I
                            ignatius @ignatius
                            last edited by

                            @ignatius Ok. I followed a guide I found on the internet to disable IPv6.. I'm still having problems connecting to different sites, including the Raspbian sites. Not sure what the problem is.

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                            • I
                              ignatius @mitu
                              last edited by

                              @mitu Nope Doesn't work. :(

                              1 Reply Last reply Reply Quote 0
                              • mituM
                                mitu Global Moderator
                                last edited by

                                Did it work before ? Maybe something changed on your WiFi router/setup that trips the Pi.

                                I 1 Reply Last reply Reply Quote 0
                                • I
                                  ignatius @mitu
                                  last edited by

                                  @mitu No, it didn't work.

                                  I 1 Reply Last reply Reply Quote 0
                                  • I
                                    ignatius @ignatius
                                    last edited by

                                    @ignatius I should probably say that this is on a Tiny Pi Pro...

                                    kiroK 1 Reply Last reply Reply Quote 0
                                    • kiroK
                                      kiro @ignatius
                                      last edited by

                                      @ignatius Does the tiny pi pro have internet connectivity at all? I assume you must gave configured wifi for it to be connected to the internet?? Is this your device: https://www.tindie.com/products/petay/tinypi-pro/ ? Because I am afraid it does not have internet connectivity at all...if it is based on a pi zero, it certainly does not.

                                      mituM I 2 Replies Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator @kiro
                                        last edited by

                                        @kiro The Pi Zero has a Wireless model which enables it to access the internet via WiFi.

                                        kiroK 1 Reply Last reply Reply Quote 0
                                        • kiroK
                                          kiro @mitu
                                          last edited by

                                          @mitu some of them yes, (pi zero W) more specifically, so if his tiny pi does not have a W model, then it is normal there is no internet connection at all. Hence my question if he has set up a wifi connection with it or not at all, which should help better understand the issue.

                                          1 Reply Last reply Reply Quote 0
                                          • I
                                            ignatius @kiro
                                            last edited by

                                            @kiro said in Cannot access the internet.:

                                            @ignatius Does the tiny pi pro have internet connectivity at all? I assume you must gave configured wifi for it to be connected to the internet?? Is this your device: https://www.tindie.com/products/petay/tinypi-pro/ ? Because I am afraid it does not have internet connectivity at all...if it is based on a pi zero, it certainly does not.

                                            Yes. That's it. And, AFAIK it does have Internet connectivity.

                                            kiroK 1 Reply Last reply Reply Quote 0
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