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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Cannot access the internet.

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    • mituM
      mitu Global Moderator
      last edited by

      This looks like connectivity via IPv6 is not working correctly from your system. Nothing to do with RetroPie though - you may want to disable IPv6 for apt - see here for some solutions.

      Either way, your release is old and so is the OS on it, at some point updates will not work anymore - you may want to consider upgrading.

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        ignatius @mitu
        last edited by ignatius

        @mitu Now i'm getting this

        pi@retropie:~ $ sudo apt-get update
        Ign:1 http://archive.raspberrypi.org/debian stretch InRelease
        Err:2 http://archive.raspberrypi.org/debian stretch Release
          408 Request Time-out [Ip 176.126.240.86 00]
        Ign:3 http://raspbian.rasperrypi.org/raspbian stretch InRelease
        0Z% [Waiting for headers]
        

        Also, I just tired pinging google.com...

        
        pi@retropie:~ $ ping google.com
        
        PING google.com(nuq04s42-inx0e:1e100.net (2607:f8b0:4005:80f::200e) 56 data bytes
        ^C
        --- google.com ping statistics---
        12 packets transmitted, 0 recievied, 100% packet loss, time 11420ms
        

        Is there a way to turn IPV6 off in RetroPie?

        mituM I 2 Replies Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @ignatius
          last edited by

          @ignatius said in Cannot access the internet.:

          Is there a way to turn IPV6 off in RetroPie?

          Yes, but looks like that's not the problem here. It looks like the connection to archive.raspberrypi.org is not working and thus apt is not able to check/download updates.
          If you try ping -4 google.com, does it work ?

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          • I
            ignatius @ignatius
            last edited by

            @ignatius Ok. I followed a guide I found on the internet to disable IPv6.. I'm still having problems connecting to different sites, including the Raspbian sites. Not sure what the problem is.

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            • I
              ignatius @mitu
              last edited by

              @mitu Nope Doesn't work. :(

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              • mituM
                mitu Global Moderator
                last edited by

                Did it work before ? Maybe something changed on your WiFi router/setup that trips the Pi.

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                • I
                  ignatius @mitu
                  last edited by

                  @mitu No, it didn't work.

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                  • I
                    ignatius @ignatius
                    last edited by

                    @ignatius I should probably say that this is on a Tiny Pi Pro...

                    kiroK 1 Reply Last reply Reply Quote 0
                    • kiroK
                      kiro @ignatius
                      last edited by

                      @ignatius Does the tiny pi pro have internet connectivity at all? I assume you must gave configured wifi for it to be connected to the internet?? Is this your device: https://www.tindie.com/products/petay/tinypi-pro/ ? Because I am afraid it does not have internet connectivity at all...if it is based on a pi zero, it certainly does not.

                      mituM I 2 Replies Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @kiro
                        last edited by

                        @kiro The Pi Zero has a Wireless model which enables it to access the internet via WiFi.

                        kiroK 1 Reply Last reply Reply Quote 0
                        • kiroK
                          kiro @mitu
                          last edited by

                          @mitu some of them yes, (pi zero W) more specifically, so if his tiny pi does not have a W model, then it is normal there is no internet connection at all. Hence my question if he has set up a wifi connection with it or not at all, which should help better understand the issue.

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                            ignatius @kiro
                            last edited by

                            @kiro said in Cannot access the internet.:

                            @ignatius Does the tiny pi pro have internet connectivity at all? I assume you must gave configured wifi for it to be connected to the internet?? Is this your device: https://www.tindie.com/products/petay/tinypi-pro/ ? Because I am afraid it does not have internet connectivity at all...if it is based on a pi zero, it certainly does not.

                            Yes. That's it. And, AFAIK it does have Internet connectivity.

                            kiroK 1 Reply Last reply Reply Quote 0
                            • kiroK
                              kiro @ignatius
                              last edited by

                              @ignatius can you access you tinypi via ssh from another machine in your network? or at least ping it?

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                              • I
                                ignatius @kiro
                                last edited by

                                @kiro said in Cannot access the internet.:

                                @ignatius can you access you tinypi via ssh from another machine in your network? or at least ping it?

                                Neither. :(

                                kiroK 1 Reply Last reply Reply Quote 0
                                • kiroK
                                  kiro @ignatius
                                  last edited by

                                  @ignatius Can you verify if your pi zero model is W or not? if it is not W then it has no internet connectivity. (Did you manage to set up your wifi parameters in the tinypi?)

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                                    ignatius @kiro
                                    last edited by ignatius

                                    @kiro said in Cannot access the internet.:

                                    @ignatius Can you verify if your pi zero model is W or not? if it is not W then it has no internet connectivity. (Did you manage to set up your wifi parameters in the tinypi?)

                                    Yes. I bought the W version when I bought the TInyPi Pro kit. Well, in the version of RetroPie I have (4.4), there aren't very many settings for WIFI.. But, yes, I did set them up.

                                    kiroK 1 Reply Last reply Reply Quote 0
                                    • kiroK
                                      kiro @ignatius
                                      last edited by

                                      @ignatius what is the output of 'ifconfig' command, more specifically the IP address of what's usually the wlan0 device (wireless)... is it an IP with the same subnet as your other devices in the net? (if not, simply your pi is not connected to the network) then I advise you to re run 'sudo raspiconfig', go to System-Options, Wireless Lan, and re-enter the wifi parameters there. See if there is any changes afterwards.

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                                      • I
                                        ignatius @kiro
                                        last edited by

                                        @kiro said in Cannot access the internet.:

                                        @ignatius what is the output of 'ifconfig' command, more specifically the IP address of what's usually the wlan0 device (wireless)... is it an IP with the same subnet as your other devices in the net? (if not, simply your pi is not connected to the network) then I advise you to re run 'sudo raspiconfig', go to System-Options, Wireless Lan, and re-enter the wifi parameters there. See if there is any changes afterwards.

                                        All of my machines are connected to the same WIFI network.. Does that answer your question?

                                        kiroK 1 Reply Last reply Reply Quote 0
                                        • kiroK
                                          kiro @ignatius
                                          last edited by

                                          @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

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                                          • I
                                            ignatius @kiro
                                            last edited by

                                            @kiro said in Cannot access the internet.:

                                            @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

                                            Bleh. The battery is dead on my Pi. I'll get back to you once it's charged.

                                            kiroK 1 Reply Last reply Reply Quote 0
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