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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    PS4 controller not detected in Retropie 4.6 on Pi 4B

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    ps4 controllerpi4 bretropie 4.6dualshock 4usb gamepad
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    • mituM
      mitu Global Moderator
      last edited by

      Looks like it the patch/install went ok, if it's still not working then maybe the patch is not enough for the controller.

      ? 1 Reply Last reply Reply Quote 0
      • ?
        A Former User @mitu
        last edited by A Former User

        @mitu

        I take a look at: https://github.com/soreau/hid-sony and I see a Reload module section.

        I try it and I get this:

        $ sudo rmmod hid_sony && modprobe hid-sony
modprobe: ERROR: could not insert 'hid_sony': Operation not permitted

        How could I remove the module and add it again?

        I type:

        $ lsmod
Module                  Size  Used by
hid_sony               36864  0
hidp                   24576  2
cmac                   16384  1
bnep                   20480  0
hci_uart               40960  1
btbcm                  16384  1 hci_uart
bluetooth             393216  9 hidp,hci_uart,bnep,btbcm

        hid_sony is not use.

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        • mituM
          mitu Global Moderator
          last edited by

          @juanzt said in PS4 controller not detected in Retropie 4.6 on Pi 4B:

          sudo rmmod hid_sony && modprobe hid-sony

          This should be 'sudo rmmod hid_sony && sudo modprobe hid-sony, both operations require root` privileges.
          Restarting will take care of loading the updated module, so that's an option.

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          • ?
            A Former User @mitu
            last edited by A Former User

            @mitu

            Thanks for the info.

            I reboot several times and I type:

            $ dkms status
hid-sony, 0.1.3, 5.10.63-v7+, armv7l: installed (original_module exists)
xpad, 0.4, 5.10.63-v7+, armv7l: installed (original_module exists)

            Could it be possible that it does not load the module that I have compiled?

            hid-sony.c doesn't contains "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" string. Where dmesg take it from?

            Regards.

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @A Former User
              last edited by

              @juanzt said in PS4 controller not detected in Retropie 4.6 on Pi 4B:

              Could it be possible that it does not load the module that I have compiled?

              If you installed the Custom hid-sony driver from RetroPie-Setup, then you should un-install it and then re-install the patched driver.

              ? 1 Reply Last reply Reply Quote 0
              • ?
                A Former User @mitu
                last edited by A Former User

                I uninstall Custom hid-sony driver and I type:

                $ make && sudo make install

                Then

                $ sudo reboot

                And on restart I type dmesg:

                [   74.513174] usb 1-1.3: new full-speed USB device number 21 using dwc_otg
[   74.648746] usb 1-1.3: New USB device found, idVendor=054c, idProduct=09cc, bcdDevice= 1.00
[   74.648772] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   74.648784] usb 1-1.3: Product: Wireless Controller
[   74.648796] usb 1-1.3: Manufacturer: Sony Interactive Entertainment
[   74.648807] usb 1-1.3: SerialNumber: Wireless Controller
[   74.672009] sony 0003:054C:09CC.0011: failed to retrieve feature report 0x81 with the DualShock 4 MAC address
[   74.672389] sony 0003:054C:09CC.0011: hidraw0: USB HID v81.11 Gamepad [Sony Interactive Entertainment Wireless Controller] on usb-3f980000.usb-1.3/input3
[   74.672405] sony 0003:054C:09CC.0011: failed to claim input

                Where dmesg take "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" string from?

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @A Former User
                  last edited by

                  @juanzt Sorry, no idea why it's still not working.

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                  • ?
                    A Former User @mitu
                    last edited by

                    @mitu

                    It's Ok, thank you for guiding me through all the steps.

                    Regards.

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @A Former User
                      last edited by A Former User

                      @mitu

                      After trying a thousand things, I try this:

                       $ sudo modinfo hid_sony
filename:       /lib/modules/5.10.63-v7+/updates/dkms/hid-sony.ko
....
....
....

                      So path to hid_sony is /lib/modules/$(uname -r)/updates/dkms/ not /lib/modules/$(uname -r)/kernel/drivers/hid/

                      So I try this:

                      $ sudo cp ./hid-sony.ko /lib/modules/$(uname -r)/updates/dkms/

                      And now my controller works!!!!

                       $ dmesg

[    8.590774] usb 1-1.3: Product: Wireless Controller
[    8.590789] usb 1-1.3: Manufacturer: Sony Interactive Entertainment
[    8.590803] usb 1-1.3: SerialNumber: Wireless Controller
[    8.639230] input: Sony Interactive Entertainment Wireless Controller Touchpad as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input2
[    8.639929] input: Sony Interactive Entertainment Wireless Controller Motion Sensors as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input3
[    8.704967] input: Sony Interactive Entertainment Wireless Controller as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input1
[    8.705567] sony 0003:054C:09CC.0003: input,hidraw0: USB HID v81.11 Gamepad [Sony Interactive Entertainment Wireless Controller] on usb-3f980000.usb-1.3/input3

                      Please include hid-sony.diff in Retropie to PS4 controllers that give the error: "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" can work.

                      Thanks

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                      • C
                        chrismeistre @A Former User
                        last edited by

                        @JuanZt

                        Just stopped by to thank you. I've used your steps and was able to get my PS4 controller (not original) to work.

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