Retro Pie Crashes when setting up controller

[JCongdon]

I have done a Fresh install of Retropie from Raspberry Pi Imager on 3 separate SD cards, Using a Raspberry Pi Zero V1.3 as well as a Raspberry Pi 3 Model B V 1.2 and have tried my keyboard as well as gamepad buttons.

With all of these different combinations I am getting to the configure controller screen and when I setup the buttons on my controller when I get to the end to press ok I can never press Ok and after a few seconds it crashes.

Any direction where I can figure out the issue would be much appreciated.

[mitu]

EmulationStation will crash if the connection to the input device is not reliable and the device gets disconnected frequently. Are you using a proper power source for the Pi, do you get any under-voltage warnings ?

[JCongdon]

@mitu I am using the below power supply. I am not getting under voltage errors.

CanaKit 5V 2.5A Raspberry Pi 3 B+ Power Supply/Adapter (UL Listed) https://a.co/d/13dhCOV

[mitu]

Can you please add the full details about your setup asked in https://retropie.org.uk/forum/topic/3/read-this-first ?

Try running EmulationStation manually from the command line (after it crashes) with

emulationstation --debug

and post the last error shown on the screen when it crashes ? I still suspect there's a connection issue with the controller, the crash is usually indicating a bad connection (controller disconnects immediately after being detected).