Hello and welcome to this forum.

Please provide us with all of the information that is asked for in https://retropie.org.uk/forum/topic/3/read-this-first to help us pinpoint the problem.

@fiatfan
Semper fi.

@rbaker I checked it and nothing helped , I used brand new Kingston microSD card so it must not be reason . Anywan I will buy new one during black friday I just want to know now , can I use Pi 3 Model B heatsinks with Pi 3 Model B + if so I ahve some of them