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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    New retropie image not downloading

    Scheduled Pinned Locked Moved Help and Support
    download fail
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    • jonnykeshJ
      jonnykesh @uncledisgusting
      last edited by

      @uncledisgusting Try a different browser.

      1 Reply Last reply Reply Quote 0
      • U
        uncledisgusting
        last edited by

        Thanks for the reply but I have tried it in both Chrome and Firefox
        I am running windows 7 and using the same pc and browsers have never had this issue with previous versions.

        1 Reply Last reply Reply Quote 0
        • U
          uncledisgusting
          last edited by

          This still doesn't work on my PC
          I have tried chrome, firefox and IE. The download stalls between 60mb and 100mb
          I can download other files no problem, this appears specific to the new retropie image. It is bizarre!
          I get the message 'Download failed, network error'
          my internet speed is very high.
          Any ideas please?

          jonnykeshJ 2 Replies Last reply Reply Quote 0
          • jonnykeshJ
            jonnykesh @uncledisgusting
            last edited by

            @uncledisgusting You need to give more info. Where are you, who is your ISP, can you connect via a browser?

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            • U
              uncledisgusting
              last edited by

              Hi jonnykesh,

              I am in the USA, Comcast is my ISP and I'm not sure what you mean by 'connect via a browser', I am currently running Chrome.
              I have downloaded previous versions of retropie on this PC and I can download the image on my macbook no problem but I need to download it on the PC for raspberry pi connectivity issues.

              1 Reply Last reply Reply Quote 0
              • jonnykeshJ
                jonnykesh @uncledisgusting
                last edited by

                @uncledisgusting I just Downloaded the image using FireFox, Took about a minute.

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                • U
                  uncledisgusting
                  last edited by

                  On a PC?

                  jonnykeshJ 2 Replies Last reply Reply Quote 0
                  • jonnykeshJ
                    jonnykesh @uncledisgusting
                    last edited by

                    @uncledisgusting PC running Debian. Not Win10 but still a PC.

                    1 Reply Last reply Reply Quote 0
                    • jonnykeshJ
                      jonnykesh @uncledisgusting
                      last edited by

                      @uncledisgusting Do you have a torrent client on your PC?

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                      • U
                        uncledisgusting
                        last edited by

                        Yes I do.
                        Is there a torrent link please?

                        jonnykeshJ 1 Reply Last reply Reply Quote 0
                        • jonnykeshJ
                          jonnykesh @uncledisgusting
                          last edited by

                          @uncledisgusting It is a torrent for 4.2 but it obviously can be updated once installed/
                          http://s000.tinyupload.com/index.php?file_id=15034396308739280362

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                          • U
                            uncledisgusting
                            last edited by

                            Thank you jonnykesh

                            1 Reply Last reply Reply Quote 0
                            • G
                              GamerGirl2469
                              last edited by

                              I am also having the same issues. I have tried older versions, other browsers and I have even tried a different website. Nothing seems to work. In the United States and my provider is Midconntinent Communications

                              mituM 1 Reply Last reply Reply Quote 0
                              • T
                                tmo1138
                                last edited by

                                Download worked fine here.. running on Comcast out of Seattle/Tacoma area. MD5 checks out and everything.

                                Someone else suggested on another thread using wget (if you have access to a *nix machine or a retropie instance already running):

                                wget https://github.com/RetroPie/RetroPie-Setup/releases/download/4.3/retropie-4.3-rpi2_rpi3.img.gz
                                

                                RetroPie v4.1 • RPi3 Model B • 5.1V 2.5A PSU • 32GB Kingston microSD

                                1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @GamerGirl2469
                                  last edited by

                                  Try using a download manager that can resume downloads, something like Aria2 (https://aria2.github.io) or uGet (http://ugetdm.com).

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    GamerGirl2469
                                    last edited by

                                    Are you supposed to use a download manager to begin with? I just tried downloading thru Firefox

                                    mituM 1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @GamerGirl2469
                                      last edited by

                                      @gamergirl2469 said in New retropie image not downloading:

                                      Are you supposed to use a download manager to begin with

                                      No, but since your internet provider does not provide a stable connection to the download site, you might be able to download the image in multiple download tries.

                                      G 1 Reply Last reply Reply Quote 0
                                      • G
                                        GamerGirl2469 @mitu
                                        last edited by

                                        @mitu Tried that. Showed complete once but can't extract anything. Tried going thru Pirate Bay and that didn't work at all. I think it is something to do with the file itself or the server that it resides on. I also tried older versions with no luck. Using Windows 10. I suppose I could use Hyper-V on my PC and create a VHD using linux but it shouldn't take so much work

                                        mituM 1 Reply Last reply Reply Quote 0
                                        • mituM
                                          mitu Global Moderator @GamerGirl2469
                                          last edited by

                                          @gamergirl2469 There's nothing wrong with the file or the server, it's just your internet provider that's interrupting the connection.

                                          G 1 Reply Last reply Reply Quote 0
                                          • G
                                            GamerGirl2469 @mitu
                                            last edited by

                                            @mitu. If that is the case then is there a work around?

                                            jonnykeshJ mituM 2 Replies Last reply Reply Quote 0
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