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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Splash screen error

    Scheduled Pinned Locked Moved Help and Support
    tv issuesplash videosplashscreen
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    • VGN GamingV
      VGN Gaming
      last edited by

      Hello this is Vgn Gaming and I have been having a minor cosmetic issue with the video splash screens not working while booting. I have installed 2 .mp4’s that are to play at random....when the system boots up it displays the splash video for about 5 seconds then both my “VISO” and “SAMSUNG” tv’s will turn blue displaying a error of “Not Supported!!!” Then I wait 10 more seconds till the game list loads up....so in short screen saver doesn’t work for a few seconds but I am very pleased with the properly working games and UI....I have a raspberry pi 3 B running a fresh copy of retropie 4.3 with no usb’s Plugged in...the screens are both 1080 p and that is what the resilution I have the retropie set to run at....I am new to retropie...but not to computers....so if you could help me thought this that would be great!! (Note: I am very pleased with my retropie and love it so much...if it can’t be fixed, I can still play all my games fine) thanks!!!!

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @VGN Gaming
        last edited by

        @vgn-gaming What resolution are your video files ? Where did you copy the files ?

        1 Reply Last reply Reply Quote 0
        • P
          PauloM
          last edited by

          Hi! I'm having the same problem. Did you solved that?

          1 Reply Last reply Reply Quote 0
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