Controller only works on menu

X_Splinter

Pi Model or other hardware: 3B+
Power Supply used: Original 2.5V
RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): 4.4.4
Built From: Retropie website
Controller used: Xbox One Bluetooth & keyboard usb
Error messages received: N/A
Guide used: N/A
File: N/A
Emulator: All
Attachment of config files: N/A

Hello there, so everything was fine until today, for a reason unknown everytime I start a game my controller stops working. I see the message on left corner saying the controller was detected but it doesn't work.

However if i turn the controller on and off it works again.

This goes for every emulator. And even with the keyboard

I search on this forums and tried deleting the config file of the controller, configuring the controller again, deleting retrorach config, etc etc.

Nothing seems to work, i have no idea what made this...last time o remember working the last thing i did was on mame pressing tab on the keyboard and configuring the insert coin in a controller button.

Please help, I really dont want to compile retropie again from 0 :(

BuZz

@X_Splinter Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

X_Splinter

Done and topic edtied

mitu

@X_Splinter said in Controller only works on menu:

Pi Model or other hardware: 3B+
RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): 4.2.9

This can't be right, support for the 3B+ wasn't added until 4.4. Did you just copy another user's entry in the forum ?

This goes for every emulator. And even with the keyboard

Does this mean even the keyboard disconnects when you start a game ?

X_Splinter

@mitu said in Controller only works on menu:

@X_Splinter said in Controller only works on menu:

Pi Model or other hardware: 3B+
RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): 4.2.9

This can't be right, support for the 3B+ wasn't added until 4.4. Did you just copy another user's entry in the forum ?

Ups, yep I copied and edited but forgot to change that value... It's 4.4.4

This goes for every emulator. And even with the keyboard

Does this mean even the keyboard disconnects when you start a game ?

Yes, it does the same as the controller, If I disconnect and connect again it will work

mitu

@X_Splinter This looks like a power issue - starting a game would increase the power draw and possibly reset/disconnect your wireless chip and the USB ports. Are you sure you're using a proper power source ? Are you using a case ?

X_Splinter

@mitu said in Controller only works on menu:

@X_Splinter This looks like a power issue - starting a game would increase the power draw and possibly reset/disconnect your wireless chip and the USB ports. Are you sure you're using a proper power source ? Are you using a case ?

Yes, what an idiot I swaped the power supply and didnt even notice, now it's late I'll try tomorrow with official power supply.

I hope thats the issue, it got to be it's only the thing that changed... the same happens when I open retroarch, also the system only shows the pop-up that a controller was disconnected when I reconnect it which is strange

I'll confirm tomorrow. Thanks