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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Solved New to retropie with controller issues (Got Logitec 710)

    Scheduled Pinned Locked Moved Help and Support
    wireless contronew userhelphelp gamepad
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    • quicksilverQ
      quicksilver @Hoonkawa
      last edited by

      @Hoonkawa can you post a picture?

      H 1 Reply Last reply Reply Quote 0
      • H
        Hoonkawa @quicksilver
        last edited by

        @quicksilver
        https://www.bestbuy.com/site/microsoft-xbox-wireless-controller-wireless-adapter-windows-10-black/6185207.p?skuId=6185207

        This is a link to it.

        mituM quicksilverQ 2 Replies Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @Hoonkawa
          last edited by

          @Hoonkawa Did you update the firmware on the controller, as suggested in the link ?

          H 1 Reply Last reply Reply Quote 0
          • quicksilverQ
            quicksilver @Hoonkawa
            last edited by

            @Hoonkawa this is an Xbox one controller. Afaik the wireless adapter does not work with Linux (I could be wrong). What model is the controller? Can you post a pic of the label inside of the battery compartment?

            1 Reply Last reply Reply Quote 0
            • H
              Hoonkawa @mitu
              last edited by

              @mitu no I did not. I didnt see that it was needed.

              mituM H 2 Replies Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @Hoonkawa
                last edited by

                @Hoonkawa Some Xbox One Bluetooth controllers need an updated firmware to work, though yours is not Blueooth. The advice was in the link you posted:

                • For use with controller compatible games on Xbox One or PCs and tablets running Windows 7, 8.1 and 10 with USB 2.0 or USB 3.0. Significant firmware update may be required. ISP fees apply.

                Can you run - from the command line, after you exit Emulationstation:

                cat /proc/bus/input/devices
                

                and post the output here ? Your controller might be supported by the xpadneo driver (which is not part of RetroPie yet).

                H 1 Reply Last reply Reply Quote 0
                • H
                  Hoonkawa @Hoonkawa
                  last edited by

                  @Hoonkawa I even tried it on a windows computer and the dongle would still not connect to the controller. It may have something to do with the update that mitu mentioned. I would think that the green light on the dongle would still come on. It may be a bad dongle?

                  1 Reply Last reply Reply Quote 0
                  • H
                    Hoonkawa @mitu
                    last edited by

                    @mitu I think there is something wrong with this controller other than compatability with retropie. I was thinking of getting the Logitech 710. What are your thoughts on this controller?
                    https://www.amazon.com/Logitech-940-000117-Gamepad-F710/dp/B0041RR0TW/ref=sr_1_3?keywords=logitech+710&qid=1553529906&s=gateway&sr=8-3

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @Hoonkawa
                      last edited by

                      @Hoonkawa Should be working fine - https://retropie.org.uk/docs/Logitech-Controller/.

                      H 1 Reply Last reply Reply Quote 0
                      • H
                        Hoonkawa @mitu
                        last edited by

                        @mitu thanks for the input. I will order the 710 from amazon. You have been most helpful, and I appreciate your patience.

                        1 Reply Last reply Reply Quote 0
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