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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie detects USB controller but buttons don't work

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    joypadcontroller confconf
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    • mituM
      mitu Global Moderator @nicolasludwig
      last edited by mitu

      Well, the gamepad doesn't appear as an input USB device, so there's little to do to make it work. Try running from the terminal (just to debug):

      1. unplug the gamepad
      2. run sudo dmesg -c
      3. plug back the gamepad (make sure it's correctly plugged in)
      4. run dmesg and post the output - if any.
      1 Reply Last reply Reply Quote 0
      • N
        nicolasludwig @mitu
        last edited by

        @mitu Sorry man. I unplugged the gamepad and plugged it again, now it appears on the output. I don't know why this happened, but sometimes it happens, even though I haven't touched the USB cable.

        The output:

        Novo Documento 2020-01-03 11.35.31_1.jpg

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @nicolasludwig
          last edited by

          @nicolasludwig said in RetroPie detects USB controller but buttons don't work:

          . I unplugged the gamepad and plugged it again, now it appears on the output.

          OK, but still, execute the commands I posted previously - this will show which drivers are loaded when the gamepad is detected.

          N 1 Reply Last reply Reply Quote 0
          • N
            nicolasludwig @mitu
            last edited by

            @mitu Right. I did it and this was the output:

            Novo Documento 2020-01-03 11.50.10_1.jpg

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            • mituM
              mitu Global Moderator
              last edited by

              Looks like the device is switching its config/identification on the run, first it looks like a PS3 clone, then it disconnects and then identifies itself as an Xbox 360 gamepad.

              Try installing the PS3 drivers (one a time, see which one works) - doc pagehere - from the RetroPie-Setup script and see if the gamepad is configured and detected properly.

              N 1 Reply Last reply Reply Quote 0
              • N
                nicolasludwig @mitu
                last edited by

                @mitu I tried both drivers (sixaxis and ps3controller), without success. Nothing happens when I try to config buttons, but still appears 1 gamepad detected.

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                • mituM
                  mitu Global Moderator
                  last edited by

                  Based on the provided log, the correct driver should be xpad, but I don't see it handling the controller, even though the Vendor/Product IDS are known to the driver.
                  Can you check if the xpad driver is installed - in the drivers section of RetroPie-Setup ?

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    nicolasludwig @mitu
                    last edited by

                    @mitu Yes, the xpad is installed. I removed it and installed it again. The issue persists.

                    1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator
                      last edited by

                      I don't have any other ideas - I see the controller has a windows driver - maybe it needs a special driver to work, but the driver is only for Windows.

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        nicolasludwig @mitu
                        last edited by

                        @mitu Yes, on Windows it works normally. Anyway, thanks for your help. I'll try to find more information all over google.

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