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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Problems with raspberry pi 3B+ AFTER UPDATE

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    raspberrypi 3b+ gameboy1upxl charg hdmi issue fan
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    • ifailflash
      ifailflash last edited by

      I bought a Gameboy 1up Xl recently with a raspberry pi 3b+ and it was working fine until I decided to connect it to wifi and update. With this, some problems appeared:

      • the fan goes louder on startup, then it fades to normal (not really a problem but it didn't happen when it arrived)
      • I can't seem to charge it, it has 4 lights indicating battery but, while charging, it doesn't go past the second light (I can't say if this is only visual or if it isn't charging, which is weird because it was charging fine before the update)
      • when plugging it through HDMI to the TV, the screen goes blue and starts flickering, but no image shows ( again, this is weird because it was working fine)

      Anything I can do to reverse this to factory/fix this?
      My programming skills are pretty much non existent, so if there's a way to fix this within the Raspberry's software, that'd be great
      Thanks!

      dankcushions 1 Reply Last reply Reply Quote 0
      • dankcushions
        dankcushions Global Moderator @ifailflash last edited by

        @ifailflash so i take it this was a pre-installed third party build + image? i'm afraid we don't support those.
        https://retropie.org.uk/forum/topic/3/read-this-first

        can your seller not assist? presumably they could point you in the direction of the image they use.

        ifailflash 1 Reply Last reply Reply Quote 0
        • sirhenrythe5th
          sirhenrythe5th last edited by

          Another proof for "never change a running system"!

          IMO: at least when i bought a premade system and i know absolutly nothing about its content...i would never dare to update anything!!!

          Concerning "ask the seller": a new way of business seems to be born: i have seen some offers lately that the sellers / creators "will answer questions for $20".

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          simpleethat ifailflash 2 Replies Last reply Reply Quote 0
          • simpleethat
            simpleethat @sirhenrythe5th last edited by

            Concerning "ask the seller": a new way of business seems to be born: i have seen some offers lately that the sellers / creators "will answer questions for $20".

            "I sold you this thing that only sort of works, give me more money and I might be able to sort of fix it."

            1 Reply Last reply Reply Quote 1
            • ifailflash
              ifailflash @dankcushions last edited by

              @dankcushions I sent the same message, figured in here would get a faster answer, but sorry, didn't meant to break any of the rules

              1 Reply Last reply Reply Quote 0
              • ifailflash
                ifailflash @sirhenrythe5th last edited by

                @sirhenrythe5th Well, I never thought updating would make it work in a different way, I mean, I assumed it was code fixing and that kind of stuff

                BuZz 1 Reply Last reply Reply Quote 0
                • BuZz
                  BuZz administrators @ifailflash last edited by

                  @ifailflash It was probably customised in a way that was not safe to update. Impossible to know as we didn't make it.

                  To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                  1 Reply Last reply Reply Quote 0
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