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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Splashscreen failing to start

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    splashscreens
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    • gordonG
      gordon
      last edited by gordon

      Hi system details below. Splashscreens are failing to start. Appreciate any help...

      Initially they were working fine but with no sound. So I edited /opt/retorpie/supplementary/splashscreen/asplashscreen.sh
      from
      OMXPLAYER -o both
      to
      OMXPLAYER -o alsa

      That did not work so I edited it back to -o both

      That's all I did and now splashscreens won't load. I get the bootup warning

      [FAILED] Failed to start Show custom splashcreeens
      See 'systemctl status asplashscreen.service' for details.

      I've tried:
      Retropie config>Splashscreens>Update Retropie splashcreens but no luck
      If I try "Preview splashcreen" that plays them fine (with no sound)

      Pi 3B+
      Picade with USB-C version
      Keyboard
      Genuine Pi power supply
      Retropie 4.5.1 burned to SD with Etcher

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      • mituM
        mitu Global Moderator
        last edited by

        @gordon said in Splashscreen failing to start:

        See 'systemctl status asplashscreen.service' for details.

        If you run the command indicated, does it show the reason for the error ?

        systemctl status asplashscreen.service
        

        How did you configure the splashscreen ? Video/images ? Where are they located ?

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        • gordonG
          gordon
          last edited by

          Thanks for the reply, I ran the command and got:

          Failed (result exit-code)
          ExecStart=/opt/.../asplashscreen.sh (Main process exited, code=exited, status=203/EXEC)

          Unit entered failed state
          Failed with result 'exit-code'

          They are video (mp4) files in ~/Retropie/splashscreens

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          • mituM
            mitu Global Moderator
            last edited by

            @gordon said in Splashscreen failing to start:

            ~/Retropie/splashscreens

            Is this folder on an USB drive or mounted from the network ?

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            • gordonG
              gordon
              last edited by

              No - it's on the SD Card

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              • mituM
                mitu Global Moderator
                last edited by

                Reinstall the splashscreen package and see if you - at least - get the video back.

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                • gordonG
                  gordon
                  last edited by

                  SOLVED (still no sound but that's another story)

                  Sorry, I didn't realize the whole package could be removed from the Main Packages area. Thanks for your help!

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                  • mituM
                    mitu Global Moderator
                    last edited by

                    Try using the Sound configuration in the RetroPie system (or using raspi-config) to force the sound on the HDMI or the 3.5'' jack.

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