Controller not working
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I've owned a Retropie for the last two years and have never had any issues.
It starts up normally when powered on, but the controller does not work and is completely unresponsive. I tried buying a replacement, but the same problem is still there. Pressing the buttons doesn't do anything.
Is this a fixable problem? -
Please add more info about your system, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first.
Are you controllers connected via USB ? If so, do other USB devices work - it might be an USB connector problem. I assume you tried to configure the (new) USB controller in EmulationStation and this is where it's not working ?
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