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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Retropie configuration not working on EmulationStation and Atari 5200 games not working after update

    Scheduled Pinned Locked Moved Help and Support
    update 4.6update broke itretropie config
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    • U
      Unnamedium
      last edited by

      Since I updated the Retropie version to 4.6.3, none of the menus in the Retropie configuration section of EmulationStation have been working. When I start them, it fades into a black screen until I press a button, then it just takes me back to the menu selection screen in ES. I also can't change emulators when starting up a game (it fades into a black screen and I can't seem to exit it unless I restart the console).

      Also, Atari 5200 games aren't even starting up anymore, even though they used to work before the update since I had properly set them up. Zmachine isn't working either, although this may not be related.

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      • mituM
        mitu Global Moderator
        last edited by

        Please post the details of your system, as asked in https://retropie.org.uk/forum/topic/3/read-this-first.

        If you exit EmulationStation and run

        cd RetroPie-Setup
        sudo ./retropie_setup.sh
        

        do you get any errors ? If yes, then post them here.

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        • U
          Unnamedium
          last edited by Unnamedium

          Pi model: 3B+ I believe
          Power supply: 5V 3A
          Retropie version: 4.6.3
          Built from: Pre-made image on Retropie website
          USB Devices connected: Gamepad, keyboard
          Controller used: USB Gamepad

          I have tried running it after exiting ES but it doesn't recognize the keyboard's inputs, again, even though it used to.

          Also, I don't know how to check the model and other details in this state.

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @Unnamedium
            last edited by

            @Unnamedium said in Retropie configuration not working on EmulationStation and Atari 5200 games not working after update:

            I have tried running it after exiting ES but it doesn't recognize the keyboard's inputs, again, even though it used to.

            What kind of keyboard do you have ? Is it Bluetooth or USB ? If USB, try re-connecting it after exiting EmulationStation and see if input works.

            U 1 Reply Last reply Reply Quote 0
            • U
              Unnamedium @mitu
              last edited by

              @mitu Sorry for taking so long to reply, but it's a USB keyboard. I've tried disconnecting and reconnecting it after exiting ES and it still doesn't work.

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @Unnamedium
                last edited by

                @Unnamedium You can try using SSH to run the setup script - as mentioned before - to catch any errors that may appear.
                What kind of power supply are you using ? Is it a RPI power supply or a 3rd party one ?

                U 1 Reply Last reply Reply Quote 0
                • U
                  Unnamedium @mitu
                  last edited by

                  @mitu Again, sorry for the late reply. The setup script runs fine from
                  an SSH, no errors show up.

                  The power supply is a 5V 3A RPI one.

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                  • U
                    Unnamedium
                    last edited by

                    It's been over a month and no replies. Should I create another thread?

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @Unnamedium
                      last edited by

                      @Unnamedium No, why ?

                      U 1 Reply Last reply Reply Quote 0
                      • U
                        Unnamedium @mitu
                        last edited by

                        @mitu I thought I had pushed your patience too far by taking months to reply, but never mind that.

                        So, any solutions or do I wait for someone else who can help?

                        1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator
                          last edited by

                          Let's take it one by one. Do you have a 4k TV ? We've seen issues with the RetroPie setup displaying correctly on the 4k resolution. If you run tvservice -s from a SSH session, it should report what resolution is currently used.

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                          • U
                            Unnamedium
                            last edited by

                            No, my TV is just 1360x768.

                            1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator
                              last edited by

                              Can you post the cmdline.txt and config.txt files from your Boot partition ? They should be visible when you insert the sdcard on your PC, or you can copy them from your RetroPie system (they're in the /boot folder).

                              Can you also try and get a verbose log from the emulator when you run an Atari 5200 game and you get an error. Get the /dev/shm/runcommand.log after you run the game and post the contents on pastebin.com.

                              1 Reply Last reply Reply Quote 0
                              • U
                                Unnamedium
                                last edited by

                                cmdline:
                                dwc_otg.lpm_enable=0 console=serial0,115200 console=tty1 root=PARTUUID=6397c987-02 rootfstype=ext4 elevator=deadline fsck.repair=yes rootwait loglevel=3 consoleblank=0 plymouth.enable=0

                                config:
                                https://pastebin.com/PqbZpd3s

                                I can't access runcommand from the pi so I don't think I can launch with verbose logging.

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                                • mituM
                                  mitu Global Moderator
                                  last edited by mitu

                                  There's nothing unusual in the config.txt - apart from the options configuring the video resolution. Is the system installed from an earlier image (4.4, 4.5) ? Judging by the contents of the configuration file, it doesn't look like it's a 4.6 image.

                                  It seems that the anything related to text output started from EmulationStation is not displaying anything - that's why ZMachine is not working (it's a text based emulator), also anything using dialog (like the runcommand launch menu or the RetroPie-Setup scripts).

                                  Is there anything you configured before/after the upgrade from the efault - the autostart.sh file, login settings ?

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                                  • U
                                    Unnamedium
                                    last edited by

                                    I did install it from an earlier image, though I don't remember which one exactly.

                                    I'm pretty sure I reconfigured the system it so I wouldn't have to type in the username and password every time I booted.

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                                    • U
                                      Unnamedium
                                      last edited by

                                      Do you think reinstalling the newest image on the SD card would solve this?

                                      mituM 1 Reply Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator @Unnamedium
                                        last edited by

                                        @Unnamedium You can the latest image, just back-up your existing image and/or ROM folders just in-case.

                                        1 Reply Last reply Reply Quote 0
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