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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Problems connecting bluetooth controllers

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    bluetoothsolved
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    • N
      nemo93
      last edited by nemo93

      @saccublenda thank you very much for the detailed report. Much helpful. I haven't even tried without USB dongle as I had plenty of issues with pi's internal BT controller (hence the dongle :)). But I understand this is the way to go now. Perhaps something fishy with the latest bluez package?

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        @nemo93 said in Problems connecting bluetooth controllers:

        @mitu thank you very much for the detailed report. Much helpful

        Not me :), slightly different avatar.
        But that does add another point to the issue - the external USB dongle. I have one, though it's connected to the Pi3, not the Pi4, so I can give it a test.

        1 Reply Last reply Reply Quote 2
        • mituM
          mitu Global Moderator
          last edited by

          Can you guys have a look at this topic and see if the solution posted there would help ?

          saccublendaS 1 Reply Last reply Reply Quote 0
          • saccublendaS
            saccublenda @mitu
            last edited by

            @mitu Yes! Replacing the old bthelper with the new one solved the problem. Now the external dongle is shown with the correct BD Address by hciconfig hci0 and bdaddr, and the connection works as before.
            Thanks a lot for your help.

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            • N
              nemo93
              last edited by

              @mitu argh! apologize about the confusion. I take it Megaman is quite popular around here :-D

              Same as @saccublenda => the topic/post shared above allows for a full resolution of the issue. Tricky one I'd say!

              Thanks both for your time and support.

              saccublendaS 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator
                last edited by

                @nemo93 said in Problems connecting bluetooth controllers:

                I take it Megaman is quite popular around here :-D

                Not as much as it was this morning :(.
                Glad you found the solution, this issue will probably be fixed with the next Raspbian package update for the pi-bluetooth package.

                mituM 1 Reply Last reply Reply Quote 0
                • saccublendaS
                  saccublenda @nemo93
                  last edited by

                  @nemo93 said in Problems connecting bluetooth controllers:

                  @mitu argh! apologize about the confusion.

                  That should fix this

                  1 Reply Last reply Reply Quote 1
                  • mituM
                    mitu Global Moderator @mitu
                    last edited by

                    @mitu said in Problems connecting bluetooth controllers:

                    Glad you found the solution, this issue will probably be fixed with the next Raspbian package update for the pi-bluetooth package.

                    Package has been updated, with the fix referenced in the Raspbian forums.

                    O 1 Reply Last reply Reply Quote 1
                    • O
                      ogteeg @mitu
                      last edited by

                      @mitu , or anyone that happens to read thgis....hopefuly you will see this, as old as this post is now.... but i'm having this issue as well with my xbox controller i bought the other day as well.... Just trying to get it working with my Retropie I have set up on my raspberry pi4.... I know you guys figured out the issue, but I guess you could say im still a bit of a n00b when it comes to linux OS and the know-how behind the scenes of it... So I didnt quite catch the answer to this issue... is bthelper a file I need to update on my pi? my controller is recongized, its even listed as being a "registered device"... but I cannot remove it, nor get it to connect by any means....I havent once controlled retropie with this new controller...so Im at a loss of how to fix this... Im leaning toward looking to buy one of those adapters I hear people talking about...but would rather save some money and get this working asap... If your up for trying to help me out on this one, id appreciate it.. Anybody for that matter. i'm sorry my linux knowledge is subpar...im working on that....

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @ogteeg
                        last edited by mitu

                        @ogteeg If your controller is detected, then you're not experiencing the same issue as in this topic.
                        My advice is to make sure you're fully upgraded (OS/Packages and RetroPie), install the xpadneo driver from RetroPie-Setup (see here on how to install packages in RetroPie) driver section and then re-try the pairing. Make sure you remove the controller from the list of registered devices before attempting to re-pair.
                        If that doesn't work, then open a separate topic and provide more info about your setup, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first.

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