Retropie Crashing Display on RPi4 mid game

Zoher_15

Hello,

My RPi4 keeps crashing after 10-15 minutes of playing. I tried with two different games. It crashes just my display. After the crash my pihole was working and I was even able to ssh into my RPI4.

I used the dmesg command and I got numerous duplicates of the following message:

[ 1023.338269] [drm:vc4_page_flip [vc4]] *ERROR* Async flips aren't allowed

Any help or troubleshooting steps would be appreciated.

BuZz

@Zoher_15 need more info

Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Zoher_15

@BuZz Hi Buzz, I did read it. Did I miss something? Did I do something wrong?

Zoher_15

@BuZz I see my mistake. Let me include the additional info.

Zoher_15

@BuZz Sorry for the missing info:

Pi Model or other hardware: RPI4 Model B
Power Supply used: CanaKit 3.5A
RetroPie Version Used : 4.6.6
Built From: on top of Raspbian
USB Devices connected: controllers
Controller used: xbox360 2.4ghz and usb gamepad
Error messages received: Not sure since the display crashed but dmesg returned this:

[ 1023.338269] [drm:vc4_page_flip [vc4]] *ERROR* Async flips aren't allowed

Guide used: https://retropie.org.uk/docs/Manual-Installation/
Emulator: lr snes9xm (snes smash tennis),lr-fceumm (nes excitebike game cube edition)
How to replicate the problem: played smash tennis/excite bike for 15 minutes.

mitu

Are you starting RetroPie (EmulationStation) from the desktop ? This is not a supported configuration. Are you sure it's not the screensaver that kicks in after 10 minutes ?

Zoher_15

@mitu I checked the console blank command. The time is 0

BuZz

@Zoher_15 but how are you starting emulationstation? You didn't answer @mitu 's question.

Zoher_15

@BuZz @mitu I start it from command line after boot, should I be doing it differently? And Mitu you were right, after the crash if I connect the mouse and use it, the display becomes active again. So it is probably losing the display because of inactivity.

BuZz

@Zoher_15 sounds like you're running retropie from the desktop. You should exit it. Or use our image if you're unsure.

Zoher_15

@BuZz Thanks Buzz! I have now set it up to boot directly into Retropie. No issues so far.