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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Retro pie options won't load. E.g setup

    Scheduled Pinned Locked Moved Help and Support
    setup error
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    • B
      benjiman
      last edited by

      Hey guys. I was updating my pie and power was disconnected now I can still play games but when I go to any of the set up menu options I get this message.https://photos.app.goo.gl/e48bCgRX1xrBQu8D9.

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by mitu

        This looks like you have some held/pinned packages - more than it should be necessary. Can you run the following commands and post the output ?

        dpkg -l | grep ^h | wc -l
        dpkg -l | grep ^h 
        

        EDIT: Add some info about your setup - as detailed in https://retropie.org.uk/forum/topic/3/read-this-first

        B 2 Replies Last reply Reply Quote 0
        • B
          benjiman @mitu
          last edited by

          @mitu it's a b3+

          sirhenrythe5thS 1 Reply Last reply Reply Quote 0
          • sirhenrythe5thS
            sirhenrythe5th @benjiman
            last edited by

            @benjiman this is just your device - not your setup.
            Please open the link mitu posted to see which information is required.

            -- Retro-Achievements Username: SirALX --
            RetroRatio: 1.88
            Started Games beaten: 2,47%
            Site Rank: 4382/93743 ranked users (TOP 4.76%)
            Last seen in [The Legend of Zelda: Lost in Time (HACK) [N64], exploring Hyrule at Night]

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            • B
              benjiman @sirhenrythe5th
              last edited by

              @sirhenrythe5th yea I don't know what that means. Thanks anyway I'll try this

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              • B
                benjiman @mitu
                last edited by

                @mitu I think it's a lost cause I can't seem to find the key for the pipeline symbol. Is there a way to update retropie from the command prompt or something?

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @benjiman
                  last edited by

                  @benjiman said in Retro pie options won't load. E.g setup:

                  Is there a way to update retropie from the command prompt or something?

                  Yes, you can start RetroPie-Setup from the command prompt with

                  cd $HOME/RetroPie-Setup
                  sudo ./retropie_setup.sh
                  

                  and continue from there. I don't think this would help though, since the issue is with the package manager (dpkg) and not RetroPie-Setup.

                  B 1 Reply Last reply Reply Quote 0
                  • B
                    benjiman @mitu
                    last edited by

                    @mitu yea it doesn't. Thanks for your help anyway.

                    1 Reply Last reply Reply Quote 0
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