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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    XBox wireless controller is connected, but not working

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    bluetoothxbox controllerxpadneo
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    • M
      Mysteryland
      last edited by

      Hello,

      I have Retropie installed on a Raspberry Pi 3B+. I am using a Xbox controller connected via bluetooth and a wireless keyboard. Xpadneo is installed and is up to date.

      Now I want to connect another Xbox wireless controller. Its brand new and the Dpad looks a little bit different to the one I already have. Controller firmware is also up to date.

      I am doing the connection process the same way I did with the other controller:

      sudo bluetoothctl
      [bluetooth]# scan on
      [bluetooth]# connect <MAC>
      [bluetooth]# trust <MAC>
      

      System says: "Connection is successful" and the controller is rumbling. But the LED is still flashing fast. After some time the LED is flashing slow and then i get "Connected: no"

      Here is a picture of the connection process:
      connect.jpg
      Here is the bluetooth info for the device:
      info.jpg

      Does anyone know why the controller is not connected properly? I am a little bit confused that the name of the device includes the MAC address. Is this new type of controller not supported by Xpadneo?

      Best regards
      Mysteryland

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      • M
        Mysteryland
        last edited by

        Several other users are reporting the same issue on the github for xpadneo:
        https://github.com/atar-axis/xpadneo/issues/259

        I paired the controller in windows and copied the link key to my raspberry pi as one of the users on github mentioned. Now the pairing works and I can use the controller. Now the Xbox-Button doesn't work as hotkey for both controllers anymore. But this might be an issue because of updating the whole system.

        For getting the keys I followed these instructions:
        https://bbs.archlinux.org/viewtopic.php?pid=1678405#p1678405

        Problem solved! :)

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