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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    DualShock no audio

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    audiono sounddual shock
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    • M
      Matthewlawson3
      last edited by

      Hi, I have a PlayStation 4 Dual Shock controller that, when plugged in by USB, to Retropie causes the audio to disappear. When unplugged audio returns. Can anyone help resolve this issue so I can use the Dual Shock?

      CrushC 1 Reply Last reply Reply Quote 0
      • CrushC
        Crush @Matthewlawson3
        last edited by Crush

        @matthewlawson3 said in DualShock no audio:

        ?

        What power supply are you using, and what Raspberry, what are your other plugged in usb devices
        https://retropie.org.uk/forum/topic/3/read-this-first

        1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator
          last edited by

          The DS4 controller has an audio jack - when plugged in via USB, a new soundcard is added to the system. My guess is that the audio configuration picks up this new soundcard and outputs to it.

          @Matthewlawson3 how is your audio configured ? Some details about your system (as @Crush mentioned) would be useful to know .

          M 1 Reply Last reply Reply Quote 0
          • M
            Matthewlawson3 @mitu
            last edited by Matthewlawson3

            @mitu @Crush sorry. I am using a raspberry pi 4b with 8GB of RAM. Just the dual shock plugged in. I am also using a 1/8 inch headphone jack for the speakers for sound. I have forced the headphone jack in the configuration.

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @Matthewlawson3
              last edited by

              I have a similar configuration but didn't notice this issue. How did you set the Audio to Headphones - did you use the RetroPie system's Audio settings or through another method ?

              M 1 Reply Last reply Reply Quote 0
              • M
                Matthewlawson3 @mitu
                last edited by Matthewlawson3

                @mitu said in DualShock no audio:

                I have a similar configuration but didn't notice this issue. How did you set the Audio to Headphones - did you use the RetroPie system's Audio settings or through another method ?

                I basically followed the video below to force the 3.5 mm headphone jack. If I recall correctly, I enabled 3.5 mm headphone jack in the audio section of retropie and in raspi config and in retropie setup. I wasn't getting any sound out of the speakers till I forced it.

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                • mituM
                  mitu Global Moderator
                  last edited by

                  When you open the Audio menu in from the RetroPie system, does it say PulseAudio at the top ?

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    Matthewlawson3 @mitu
                    last edited by

                    @mitu said in DualShock no audio:

                    When you open the Audio menu in from the RetroPie system, does it say PulseAudio at the top ?

                    It says Set Audio Output (ALSA)

                    At the time I checked I didn’t have the Dual Shock plugged in. Does that matter?

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @Matthewlawson3
                      last edited by mitu

                      @matthewlawson3 said in DualShock no audio:

                      At the time I checked I didn’t have the Dual Shock plugged in. Does that matter?

                      No, it doesn't. Was making sure you didn't have PulseAudio installed. Here's a quick'n'dirty method to get rid of the audio switch:

                      • have a keyboard connected to the Pi or use SSH to connect to it
                      • exit EmulationStation and run the following command
                        echo blacklist snd-usb-audio | sudo tee /etc/modprobe.d/blacklist-snd-usb-audio.conf
                        
                      • reboot your Pi

                      NOTE: this disables any USB based audio devices, so if you ever want to connect an audio sound card, remove the file you created (sudo rm /etc/modprobe.d/blacklist-snd-usb-audio.conf).

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @mitu
                        last edited by

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