Cannot access retropie menus [SOLVED]

blboun

Hi everyone,
I've recently installed retropie on my raspberry pi 400. I uploaded some games, changed some ES settings, installed some more emulators... just normal stuff =) but then I tried to connect my Bluetooth controller, I went to settings, clicked on Bluetooth and my screen went black...
In fact all of settings go black when I click on them and same thins happen to anything inside "Ports" tab (Can't access Desktop or KODI).
I've searched a lot but didn't found much. When I connect over ssh and I check contents of /home/pi/RetroPie/retropiemenu it outputs this:

pi@retropie:~/RetroPie/retropiemenu $ ls -la
total 12
drwxr-xr-x 3 pi pi 4096 Jul 26 08:30 .
drwxr-xr-x 6 pi pi 4096 Nov  4  2020 ..
-rw-r--r-- 1 pi pi    0 Jul 26 08:26 audiosettings.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:26 bluetooth.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:26 configedit.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:26 esthemes.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:26 filemanager.rp
drwxr-xr-x 2 pi pi 4096 Nov  4  2020 icons
-rw-r--r-- 1 pi pi    0 Jul 26 08:26 raspiconfig.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:26 retroarch.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:26 retronetplay.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:27 rpsetup.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:27 runcommand.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:27 showip.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:27 splashscreen.rp
-rw-r--r-- 1 pi pi    0 Jul 26 08:27 wifi.rp

and I am wondering if it's ok that all files have size 0 bytes. I tried reinstalling retropiemenu but it didn't changed anything. I also tried reinstalling retropie but it didn't fix the problem.

EDIT 1:

Pi Model or other hardware: 400
Power Supply used: Official
RetroPie Version Used: 4.7
Built From: Pre made SD Image on RetroPie website
USB Devices connected: None
Controller used: Keyboard
Error messages received: None error message received
Verbose log (if relevant): Didn't find
Guide used: A lot and none at the same time =) I just remember these basic things....
File: /home/pi/RetroPie/retropiemenu/*
Emulator: Settings and Ports menu
Attachment of config files: well, they're empty...
How to replicate the problem: Just install retropie 4.7 on raspberry pi 400, put there a few games, enable SSH and SAMBA share

Thanks in advance for any help

Clyde

@blboun Hi. Please provide all of the information that's asked for in https://retropie.org.uk/forum/topic/3/read-this-first.

Khazaztroph

@blboun
Think you did it the wrong way,
enable SSH and samba first and then move the games to raspberry when it´s on.

You get the same error if the folder is missing on a USB drive, then you have to use the command line to access raspi-config and setup.

blboun

@khazaztroph sorry, my bad, did write it in wrong order. Of course I've enabled ssh and samba first and then moved games. 😀 (enabled ssh by adding ssh file to root directory)

sleve_mcdichael

The .rp files are 0 bytes on my system too, and they all work in the menu so I don't think that's your issue.

You say you tried reinstalling retropiemenu; did you try uninstalling it first, and then reinstalling? That's what I would try first: update retropie-setup script, uninstall retropiemenu, reinstall retropiemenu. See if that gets you anywhere.

If this is a relatively fresh install, there's not a lot to lose; you could always start over and see if it happens on a basic first installation.

Clyde

@blboun Do you have another sd card that you could try, to rule out a faulty card?

mitu

What monitor/TV are you using ? We have reports of menus not working when the installation uses a 4k TV. Try adding to your /boot/config.txt:

hdmi_max_pixel_freq:0=200000000
hdmi_max_pixel_freq:1=200000000

and reboot your Pi, then see if the menus are working.

blboun

@mitu I am using my 32" 1440p 165Hz MSI monitor, tried adding those two lines... Didn't help
@sleve_mcdichael I tried that too (now, thanks to your advice) didn't help too.
Whenever I try to access bluetooth menu, it just shows blank screen.
@Clyde No, I don't have another SD card, but I am sure this one is not faulty, it was in use in another raspberry till about a week ago. Then I re-flashed it and put retropie on it.

blboun

BTW. I reinstalled retropie right now and the problem is still here
I've also checked hashes (compared to what's on retopie site) and it's the same. I will try another monitor, but it's very weird

Clyde

@blboun Be sure to check the (or better: another) cable, too.

blboun

I fixed it, but it is very weird. I connected it to another monitor, standard office FHD, 60Hz monitor and it now works (only on that monitor), it also works on out TV, which is 4K, 120Hz. I don't really understand, what's going on, that it doesn't work especially on my monitor (1440p, 165Hz).
Pls devs, fix it =)