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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Sound Not Working At All

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    sound issue
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    • B
      BL4CKH0L3H34RT
      last edited by

      The other day I set up my pi 5 with RetroPie. Everything works fine with the exception of sound. Sound will not output whatsoever and I've spent the last 2 days frantically searching for any solution to my problem to no avail. Every time I lauch a game it spits out the error message for half a second "AudioManager Error - Unable to open SDL audio: alsa: Unsupported audio format"

      I'm attempting to use HDMI for the sound, and sound does work on the TV, I have tested with other devices. The version of RetroPie I'm using is 4.8.7.

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      • abjA
        abj
        last edited by

        Did you change the audio to HDMI0 from raspi-config ?

        `Please be patient, my English is not very good.`

        B 1 Reply Last reply Reply Quote 0
        • B
          BL4CKH0L3H34RT @abj
          last edited by

          @abj Yeah I have. Did it again just to check. Also when I go to Advaced Settings>Audio Config it says "No audio systems installed"

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          • abjA
            abj
            last edited by abj

            I don't know what is wrong.
            Did you install RetroPie on top of Bookworm Lite (recommended) or full Desktop?

            `Please be patient, my English is not very good.`

            B 1 Reply Last reply Reply Quote 0
            • B
              BL4CKH0L3H34RT @abj
              last edited by

              @abj I installed it on top of lite

              abjA 1 Reply Last reply Reply Quote 0
              • abjA
                abj @BL4CKH0L3H34RT
                last edited by abj

                @BL4CKH0L3H34RT

                Try this to be sure that everything have the default settings:

                RetroPie-Setup > audio > Hdmi 0.
                and restart the EmulationStation.

                Press the start button, while you are in Emulationstation menu, the sound settings must be:

                Audio card : Default
                Audio Device: HDMI.

                If you have install the desktop from the RetroPIe setup script then ,
                try to uninstall pulseaudio from here:

                RetroPie => RetroPie Setup => Configuration/Tools => rasbiantools => Choose option 3 ( remove some uneede... ) and restart.

                After that, make sure that you have the default settings that i post above.

                `Please be patient, my English is not very good.`

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                • B
                  BL4CKH0L3H34RT @abj
                  last edited by

                  @abj I've tripple checked, I have all of the settings set to those.

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                  • abjA
                    abj
                    last edited by abj

                    Try to run this commands and add the results here:

                    aplay -l
                    

                    Make sure that you are using the HDMI port near the PSU port.
                    Also. if you have a second Hdmi cable or TV, test and there please .

                    I reinstall RetroPie, just in case that something change recently, but it wasn't possible to reproduse the issue.

                    `Please be patient, my English is not very good.`

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      BL4CKH0L3H34RT @abj
                      last edited by

                      @abj I'm using the correct HDMI port, and I've checked on a seperate TV and the issue still persists. Here's the result of the aplay -l command:

                      0: vc4hdmi0 [vc4-hdmi-0], device 0: MAI PCM i2s-hifi-0 [MAI PCM i2s-hifi-0]
                      subdevices: 1/1
                      subdevice #0: subdevice #0
                      1: vc4hdmi1 [vc4-hdmi-1], device 0: MAI PCM i2s-hifi-0 [MAI PCM i2s-hifi-0]
                      subdevices: 1/1
                      subdevice #0: subdevice #0
                      2: Controller [Wireless Controller], device 0: USB Audio [USB Audio]
                      subdevices: 1/1
                      subdevice #0: subdevice #0
                      
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                      • mituM
                        mitu Global Moderator
                        last edited by

                        Try these:

                        1. Do you have a $HOME/.asoundrc file ? Remove it and check if the audio works.
                        2. Check if you have the RetroPie Audio configuration file (which you'll get if you use the Audio menu in RetroPie) in /etc/alsa/conf.d/99-retropie.conf. If you don't have it, then re-configure the audio using the RetroPie's Audio entry (not with raspi-config).
                        3. Disconnect the PS4 controller. Do you get audio ?
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                        • B
                          BL4CKH0L3H34RT @mitu
                          last edited by

                          @mitu Your first suggestion worked! Thank you so much!

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