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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Cannot Connect to RetroPi

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    retropie
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    • X
      XxRLGxX
      last edited by XxRLGxX

      Pi Model or other hardware: Raspberry pie 5 8GB
      Power Supply used: Canakit 45W
      RetroPie Version Used: 4.8
      Built From: on top of existing OS
      USB Devices connected: wireless keyboard Wired mouse PS5 Controller
      Controller used:PS5 Controller VIA USB
      Error messages received: Access Denied
      Guide used:

      I have tried to transfer items to retropie for hours I've tried WiFi and i've tried wired VIA eithernet chord.

      I am putting everything in correctly the IP address and the uername pi and password raspberry i've checked it 10000 times and have inputted it 10000 times.

      SSH is enabled.
      Yes the Pi is connected VIA Lan on the same network as my Computer

      Ping (ip address comes back good 4 packets sent 4 recived none dropped)

      I've tried

      \RETROPIE
      \ip address
      WinSCP
      filezilla
      Samba

      Its almost like something is blocking me from connecting to the Pi I even forwarded port 22 just to make sure the username and password has to be incorrect.

      UPDATE: I can now see the raspberrypi by \ip address same thing asks for user name and password I type pi raspberry says access denied

      any ideas? also please note I am new to this scene I just got my retropi 5 yesterday

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        Which OS you installed ? RaspiOS asks on the 1st boot for user/password - are you sure you've added the right user/password at that time ?

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        • X
          XxRLGxX @mitu
          last edited by

          @mitu

          I've tried the user name and password I used during setup too still doesn't work

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          • mituM
            mitu Global Moderator
            last edited by

            If you run ssh localhost from the PI itself, does it allow you to login with those credentials ? If that works, then the issue is somewhere on your network.

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            • X
              XxRLGxX @mitu
              last edited by XxRLGxX

              @mitu

              Excuse my ignorance but how do I do that? I'm still very new.

              When I setup the Pi I used my user name "rlg" and a password I use all the time so I doubt that would be the issue but I will try it I just dont know how

              I can't tell you the Os I am running as I'm downloading retro pi assists at the moment I know " the latest version" according to forms isn't a good answer but I insatlled and updated to the latest version one thing I did do was change the backend to x11 from Wayland as I heard that better and it also allowed me to fun at 1080p 60Hz as Wayland had me locked at 1024

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @XxRLGxX
                last edited by mitu

                @XxRLGxX said in Cannot Connect to RetroPi:

                Excuse my ignorance but how do I do that? I'm still very new.

                Exit EmulationStation (i.e. no Reboot/Shutdown from the menu) and you'll be at the command prompt, where you can execute the command I posted.

                When I setup the Pi I used my user name "rlg" and a password I use all the time so I doubt that would be the issue but I will try it I just dont know how

                OK, so when you connect (SSH or FileShares) use that user and password. The new RaspiOS versions don't have a default username anymore, so unless you chosepi as the username during the 1st boot-up (and you did not), there's no pi/raspberry user/pass available.

                I can't tell you the Os I am running as I'm downloading retro pi assists at the moment I know " the latest version" according to forms isn't a good answer but I insatlled and updated to the latest version one thing I did do was change the backend to x11 from Wayland as I heard that better and it also allowed me to fun at 1080p 60Hz as Wayland had me locked at 1024

                I don't understand a thing. Use proper phrasing and punctuation and we'll be able to parse the info you want to convey.

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                • X
                  XxRLGxX @mitu
                  last edited by XxRLGxX

                  @mitu I got it working! but now I have a new question that maybe you can assist with so I went into the roms folder and populated them with roms but none of them show up to play anywhere on the menu.

                  I put roms in the respected folders Nes roms in Nes folder etc I've rebooted and everything but they won't populate for me to play

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @XxRLGxX
                    last edited by mitu

                    @XxRLGxX said in Cannot Connect to RetroPi:

                    @mitu I got it working!

                    How exactly ? Please tell, so that future users searching for the same kind of errors here in the forums will know.

                    I put roms in the respected folders Nes roms in Nes folder etc I've rebooted and everything but they won't populate for me to play

                    Make sure the ROM file(s) have a supported extension. The docs have the list of supported files by system listed.

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                    • X
                      XxRLGxX @mitu
                      last edited by XxRLGxX

                      @mitu Yes they are supported file extensions for instance my Nes Roms are .nes

                      I fixed it by fully disabling my PC's third party firewall and also if your ISP is spectrum and you're using their default router you need to turn off their 'AI threat finder" once I turned that off the Raspberry pi was allowing me access via the IP address
                      |

                      Screenshot 2024-07-22 194336.png

                      1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator
                        last edited by

                        Did you install a NES emulator, with this being a manual installation ? Was the nes folder present before you copied the files or it was already created ?

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                        • X
                          XxRLGxX @mitu
                          last edited by XxRLGxX

                          @mitu all the folders were already there when I went into the directory as far as I know I have not installed any Emulators I though they were all included with emulationstation or retroarch

                          in retropie setup I did install all main packages

                          mituM 1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @XxRLGxX
                            last edited by

                            @XxRLGxX said in Cannot Connect to RetroPi:

                            @mitu all the folders were already there when I went into the directory as far as I know I have not installed any Emulators I though they were all included with emulationstation or retroarch

                            No, they're not included with EmulationStation/RetroArch, but if you installed the 'main' packages section, a NES core should be automatically installed and the nes rom folder created (which it was).
                            Can you post the output of the /etc/emulationstation/es_systems.cfg file (you can see it via WinSCP) on pastebin.com, just to make sure it 's correctly created ?

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                            • X
                              XxRLGxX @mitu
                              last edited by

                              @mitu Pastepin is here

                              https://pastebin.com/NnXfqL4r

                              1 Reply Last reply Reply Quote 0
                              • mituM
                                mitu Global Moderator
                                last edited by

                                File looks fine. Are you sure you've restarted EmulationStation after copying the ROM files ?

                                X 1 Reply Last reply Reply Quote 0
                                • X
                                  XxRLGxX @mitu
                                  last edited by

                                  @mitu yes sir I have reset it about a million times now

                                  Main menu
                                  quit
                                  restart emulationstation

                                  Ive tried shutting it down a million times too it just simply is not working

                                  I've also watched about 12 hours of YouTube videos and theirs "just works" There has to be something wrong some setting or something because mine just simply isn't working and I don't know why as far as I know I've done everything correctly so it should work but it isn't and its driving me insane

                                  1 Reply Last reply Reply Quote 0
                                  • mituM
                                    mitu Global Moderator
                                    last edited by

                                    Exit EmulationStation, then start it with emulationstation --debug. Post the resulting log file (from /home/rlg/.emulationstation/es_log.txt) on pastebin.com and provide the link.

                                    X 1 Reply Last reply Reply Quote 1
                                    • X
                                      XxRLGxX @mitu
                                      last edited by

                                      @mitu said in Cannot Connect to RetroPi:

                                      Exit EmulationStation, then start it with emulationstation --debug. Post the resulting log file (from /home/rlg/.emulationstation/es_log.txt) on pastebin.com and provide the link.

                                      excuse my ignorance but how do I start it with emulationstation --debug

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                                      • mituM
                                        mitu Global Moderator
                                        last edited by

                                        After you exit EmulationStation, you'll be left at the command prompt, where you can input the command (emulationstation --debug).

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                                        • X
                                          XxRLGxX @mitu
                                          last edited by XxRLGxX

                                          @mitu Paste bin is here

                                          https://pastebin.com/9aZyKJBD

                                          From the looks of it its claiming there is no games but yet I have games in correct DIR and the correct file format?

                                          1 Reply Last reply Reply Quote 0
                                          • mituM
                                            mitu Global Moderator
                                            last edited by

                                            Can you try resetting the permissions on the roms folder, as explained in the docs and restart EmulationStation ?

                                            X 1 Reply Last reply Reply Quote 1
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