You said it was dark grey, not colored.
No, I ment it has the same color as the background, it is dark grey.
Either way, if you have the RetroPie info shown when you exit EmulationStation, then it means the normal prompt should also be present and available.
If I exit EmulationStation it's just this screen, no cursor, it seems to me that it is loading, but just nothing happens then, even after 5 minutes.