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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Black screen loading roms

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    roms
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    • L
      ljshooter @jonnykesh
      last edited by

      @jonnykesh my monitor is my PC monitor and is capable of 1080p and obviously a lot in between. The thing is the first image I used was from RetroPie.org and was a vanilla RetroPie with nothing added and I got the same result. I will of course run the script tomorrow when I can get back on but I am not entirely sure it is a display option. With a hotkey I can load up Retroarch menus fine after launching a rom (no idea if it helps to know that or not). Retroarch reports it is running at between 58 and 60fps etc so it kind of feels like something is running but if the issue was display only i could have expected sound? If I have got this far is it possible to be a dodgy board?

      jonnykeshJ 1 Reply Last reply Reply Quote 0
      • jonnykeshJ
        jonnykesh @ljshooter
        last edited by jonnykesh

        @ljshooter Then run tvservice -m DMT for monitors. Have you actually bothered to google any of this?

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          ljshooter @jonnykesh
          last edited by

          @jonnykesh I have googled a fair amount but as I stated using terms like ‘black screen’ and ‘roms not loading’ is throwing up so many unrelated posts. This is day 3 if trying to sort before I have asked for help and I do genuinely appreciate all advice. Will let you know what the results are.

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          • L
            ljshooter
            last edited by

            @jonnykesh So I managed to squeeze in a few minutes before leaving the house to test the resolutions as suggested. (typing this so forgive any typos and slightly shorthand) I have tried a lot of resolutions in a random kind of way so I cant say with certainty I have tried all options below but I am 99% certain I tried all the 19201080 options... Anyway thanks to @jonnykesh I can probably be a bit more logical about my testing tonight.
            Mode 4: 648
            480 @ 60hz, clock 25mhz
            Mode 6: 648480 @ 75hz, clock 31mhz
            Mode 8: 800
            600 @ 56hz, clock 36mhz
            Mode 9: 800600 @ 60hz, clock 40mhz
            Mode 10: 800
            600 @ 72hz, clock 50mhz
            mode 11: 800600 @ 49hz, clock 49mhz
            Mode 16: 1024
            768 @ 60hz, clock 65mhz
            Mode 17: 1024768 @ 70hz, clock 75mhz
            Mode 18: 1024
            768 @ 75hz, clock 78mhz
            Mode 21: 1152864 @ 75hz, clock 108mhz
            Mode 28: 1200
            800 @ 60hz, clock 83mhz
            Mode 32: 1200960 @ 60hz, clock 108mhz
            Mode 35: 1200
            1024 @ 60hz, clock 108mhz
            Mode 36: 12001024 @ 75hz, clock 135mhz
            Mode 47: 1440
            900@ 60hz, clock 106mhz
            Mode 58: 16801050 @ 60mhz, clock 146mhz
            Mode 82: 1920
            1080 @ 60hz, clock 148mhz
            mode 85: 1280*720 @ 60hz, clock 74mhz

            I know I keep throwing in additional info and I am sorry but might be worth mentioning that when I started this days ago I was working on my main TV and I was getting a black screen after the ES loader screen which at the time I put down to a bad image but it now has me wondering if there really is an underlying issue with the Pie and what it is outputting

            1 Reply Last reply Reply Quote 0
            • L
              ljshooter @jonnykesh
              last edited by

              @jonnykesh I have now reverted back to the stock image from RetroPie.org and tired a few of resolutions in my list with the same result. I am at a bit of a loss as to what the issue could be? Perhaps my guess at resolution issues is incorrect.... if anyone can suggest any other possible things to explore to resolve I would be very grateful. TIA

              quicksilverQ 1 Reply Last reply Reply Quote 0
              • quicksilverQ
                quicksilver @ljshooter
                last edited by

                @ljshooter You are connecting through HDMI correct? Can you try out a different cable? Can you please provide which games and emulator you are trying to use? What file format are your roms? You have tried connecting to a different display?

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                  ljshooter @quicksilver
                  last edited by

                  @quicksilver @quicksilver thanks for replying so quickly. I have tried a couple of hdmi’s as I have moved from main tv to pc monitor. I think I listed the emulators earlier but it was picodrive, dgen and genesis-plus-gfx. In terms of games it is columns 1 & 3, Alex the kid, castle of illusion, castle Anna and Aladdin. I have now also tried all variants of the SNES9x emulator with the exact same outcome (obviously different roms). I would upload a video to here if it was an option but it wouldn’t show much more than me selecting a rom and then a black screen. As I say the hotkeys button can bring up some what I assume are Retroarch info’s like load state and state slot? I can also bring up the Retroarch options after selecting a rom by using the hotkeys and they display fine

                  quicksilverQ 1 Reply Last reply Reply Quote 0
                  • quicksilverQ
                    quicksilver @ljshooter
                    last edited by

                    @ljshooter Which image is this from? I dont think dgen is included by default anymore and has to be installed through optional packages. Did all your roms come from one source?

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                      ljshooter @quicksilver
                      last edited by

                      @quicksilver dgen was an optional package when the others failed yes (that said I don’t even get as far as a black screen before it shells me back to the list of roms). The image is RetroPie-4.3-rpi2_rpi3.img
                      All roms did come from one source yes but they do work on other platforms (eg Retroarch on Android as well as on my softmod PSP)

                      1 Reply Last reply Reply Quote 0
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                        ljshooter @quicksilver
                        last edited by

                        @quicksilver I think I might just send the pie back and get another... I am at the point of thinking this is a hardware issue

                        1 Reply Last reply Reply Quote 0
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