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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Raspberry pi won't boot. Plz help

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    retropiesetupwont bootbroken
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    • Drakaen391D
      Drakaen391
      last edited by

      the official Raspberry pi plug is the best bet. but Canakit are just as good...

      I am guessing your a Prime Member, so this item would be what you need

      CanaKit 5V 2.5A Raspberry Pi 3 B+ Power Supply / Adapter (UL Listed)
      http://a.co/iI2U5iU

      RPi B & RPi 3B OC (Now Raspberry pi 4b 8gb)
      Retropie (Latest Stable)
      PiBox with Wind Tunnel Cooling System

      1 Reply Last reply Reply Quote 0
      • rbakerR
        rbaker @Hurkgt18
        last edited by

        @hurkgt18 said in Raspberry pi won't boot. Plz help:

        I use Windows 10 and when I formatted the SD card, my only option was FAT and exFAT. Technically my SD card doesn't say I'm formatted to FAT32

        Use https://etcher.io/ on the image directly.

        1 Reply Last reply Reply Quote 0
        • A
          adagio
          last edited by

          i have the same problem...

          HI, am new in this, but I follow all the instruction but is not working.
          I want to install retropie but my rasberry but show a yellow lightning.

          1. i got rasberry pi 3B+
          2. i download retropie-4.3-rpi2_rpi3.img
          3. using etcher burn the img file to my SD

          Now what else?

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @adagio
            last edited by

            @adagio said in Raspberry pi won't boot. Plz help:

            Now what else?

            You need to use the updated image, based on Raspbian Stretch - https://retropie.org.uk/forum/topic/16307/retropie-4-3-15-stretch-images-for-testing. It's pinned at the top of the Help and Support section, you can't miss it.

            H 1 Reply Last reply Reply Quote 1
            • H
              Hurkgt18 @mitu
              last edited by

              @mitu hey my email is hurkgt18@yahoo.com. would you be able to shoot me an email so we could communicate that way

              mituM herb_fargusH 2 Replies Last reply Reply Quote -2
              • mituM
                mitu Global Moderator @Hurkgt18
                last edited by

                @hurkgt18 No, but you can use the forum - after all, that's what it's for.

                1 Reply Last reply Reply Quote 1
                • herb_fargusH
                  herb_fargus administrators @Hurkgt18
                  last edited by

                  @hurkgt18 wouldn't that be useful if everyone just personally emailed each other for support? The forum would be so clean! We wouldnt have to worry about finding the answers to the same questions other people might have, gone would be the repeated requests for answers that are already in the documentation, you might be on to something!

                  If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                  Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

                  1 Reply Last reply Reply Quote 1
                  • H
                    Hurkgt18
                    last edited by

                    UPDATE: I plugged my pi into my computer and my pc recognized it as a drive, so this means the Pi is not dead. I just received the Canakit Pi power supply, so my power supply is not the issue. I have to imagine it has to do with either the retropie image or the sd card itself. I swear I followed all instructions to the letter when writing the image to the pi but still the pi is not booting. I feel like i am taking crazy pills

                    ClydeC 1 Reply Last reply Reply Quote 0
                    • LurkerL
                      Lurker
                      last edited by Lurker

                      I've been where you are in projects and nothing makes sense. It should work but it doesn't and you feel like everything you might try will just make it worse and you might as well burn the house down now, but you can't remember where the matches are. So maybe you should just burrow under a pile of rubble and wait to die... "oh the sd card is upside down...heh funny that"

                      My wife calls it bubbling.

                      You are not far into it so best advice...
                      Take a few deep breadths to clear your mind.
                      Take it from step 1 and even though you downloaded the image and everything, move the old image somewhere else.
                      Download a new image .
                      Write it to your micro sd card.
                      Plug in a monitor and keyboard.
                      Plug in the micro sd card (make sure it is in the right direction, seriously the above rant caught me once)
                      Check everything is seated.
                      Plug in power.

                      If it works you can take it from there. If not the pie you have may be damaged as you mentioned it arrived rather rough.
                      ...that or resume looking for matches until someone else can talk you down.

                      To help me, I made my wife a sign to hold up that says

                      "LISTEN to your Wife!
                      She is right more often than you."

                      1 Reply Last reply Reply Quote 0
                      • ClydeC
                        Clyde @Hurkgt18
                        last edited by Clyde

                        @hurkgt18 The SD card should be easier to replace than the Pi, can you get your hands on another card? A small one of 8 GB should suffice for testing.

                        Did you check that your download of the image has the same md5sum checksum that's listed under the download button at https://retropie.org.uk/download/? If you don't know how to do that, a quick web search should give you loads of how-tos for your operating system. You should check this first before wildly swapping any hardware. And no, multiple downloads don't guarantee that one of them is faultless.

                        edit: Mind that you'll have to match the .gz archive with the checksum, not the .img contained in it.

                        @lurker said in Raspberry pi won't boot. Plz help:

                        To help me, I made my wife a sign to hold up that says

                        "LISTEN to your Wife!
                        She is right more often than you."

                        You made my day. :D

                        1 Reply Last reply Reply Quote 0
                        • H
                          Hurkgt18
                          last edited by Hurkgt18

                          So I took all my stuff to a local store that deals with tech and raspberry pi. Didn't know this store existed lol. We tested my SD card on their display Pi and it started to boot. It was a faulty Pi after all. New one arrives tomorrow. Thanks for the help everyone. Glad I wasn't going nuts.

                          herb_fargusH rbakerR 2 Replies Last reply Reply Quote 1
                          • herb_fargusH
                            herb_fargus administrators @Hurkgt18
                            last edited by

                            @hurkgt18 faulty hardware is unusual but I guess if they are put through the post in naught but a paper envelope that might up the odds. Glad you got it sorted.

                            If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                            Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

                            1 Reply Last reply Reply Quote 0
                            • rbakerR
                              rbaker @Hurkgt18
                              last edited by

                              @hurkgt18 said in Raspberry pi won't boot. Plz help:

                              We tested my SD card on their display Pi

                              But did you test your Pi "in" their setup?

                              H 1 Reply Last reply Reply Quote 0
                              • H
                                Hurkgt18 @rbaker
                                last edited by

                                @rbaker Yes. They used my Pi with their set up and their set up no longer worked.

                                1 Reply Last reply Reply Quote 0
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