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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Retropie

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  • D
    David.Taylor87
    last edited by 29 Nov 2018, 18:18

    Hi all, having real trouble with my device which I ordered online it came preloaded with retropie and 2 PS3 controllers but neither of the controllers work in any of the games they only work on the main menu, any one any ideas? I’ve tried wiping the controllers off and only configured one of them but still no joy, any help would be greatly appreciated.

    S 1 Reply Last reply 29 Nov 2018, 18:22 Reply Quote 0
    • S
      sirhenrythe5th @David.Taylor87
      last edited by 29 Nov 2018, 18:22

      @David-Taylor87 than the one who created this preloaded image did a very bad job.

      There will be no help here, 3-rd party Images are not supported.
      You should ask the seller what the hell he was thinking to offer a gaming system without working controller setups.

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      D 1 Reply Last reply 29 Nov 2018, 18:35 Reply Quote 0
      • D
        David.Taylor87 @sirhenrythe5th
        last edited by 29 Nov 2018, 18:35

        @sirhenrythe5th worth trying to see if I can wipe the device and start from scratch? It is a cowboy site selling them by the sounds of it I’ve been done! Just trying to salvage what I can from it

        M 1 Reply Last reply 29 Nov 2018, 18:41 Reply Quote 0
        • M
          mitu Global Moderator @David.Taylor87
          last edited by 29 Nov 2018, 18:41

          @David-Taylor87 Sure, just download the image from retropie.org.uk/download and that will get your started. The docs have that documented - and with video - and the Getting Started section should guide your through configuring the system once you got it installed.

          S D 2 Replies Last reply 29 Nov 2018, 18:44 Reply Quote 0
          • S
            sirhenrythe5th @mitu
            last edited by 29 Nov 2018, 18:44

            Totally agree!!!
            Its lot of fun to create your own image.
            And you will get lots of support here, so give it a try 😉

            -- Retro-Achievements Username: SirALX --
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            • D
              David.Taylor87 @mitu
              last edited by 29 Nov 2018, 18:45

              @mitu thanks pal, any idea how I’d get this version of retropie off my device?

              S 1 Reply Last reply 29 Nov 2018, 18:50 Reply Quote 0
              • S
                sirhenrythe5th @David.Taylor87
                last edited by 29 Nov 2018, 18:50

                @David-Taylor87 download the official image for your Device, put the SD-Card in a PC and write the image using a program like "Win32 Disk-Imager".
                The content of the card will be overwritten and you will have a clean image as result.

                -- Retro-Achievements Username: SirALX --
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                H 1 Reply Last reply 30 Nov 2018, 02:23 Reply Quote 0
                • H
                  herb_fargus administrators @sirhenrythe5th
                  last edited by 30 Nov 2018, 02:23

                  @sirhenrythe5th I'd recommend etcher over win32diskimager. Doesnt require extraction

                  If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                  Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

                  S 1 Reply Last reply 30 Nov 2018, 07:20 Reply Quote 0
                  • S
                    sirhenrythe5th @herb_fargus
                    last edited by 30 Nov 2018, 07:20

                    @herb_fargus thanks Herb, i will try that next time i have to use a downloaded package.
                    I had to do that twice over the years, once with the Initial setup (Retropie 3.3) and this year when stretch was released with 4.4.0.
                    Usually i just make updates over the retropie setup.

                    Thanks and a nice weekend!

                    -- Retro-Achievements Username: SirALX --
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