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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Was wondering why sometimes when i open RetroArch menu in a game it will freeze up my Pi 3 B?

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      dan18774 @mitu
      last edited by dan18774

      @mitu i honestly have no idea what i posted. My bad Mitu. I'm sorry but where do i find the config.txt file? I'm looking in the configs folder in the RetroArch folders and i'm not seeing it.

      I changed the aspect ratio to 16:9 in all the emulators. And no i haven't overclocked my Pi.

      Never had this freeze problem until the 4.4 image Stretch. Think i should start from scratch and install 4.3? This Pi had Jessie on it but i didn't want to give him a outdated image.

      Been updating every day hoping for miracle. No luck. Shame you saw nothing wrong with that PasteBin link i posted.

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @dan18774
        last edited by

        @dan18774 said in Was wondering why sometimes when i open RetroArch menu in a game it will freeze up my Pi 3 B?:

        I'm sorry but where do i find the config.txt file?

        Pop the SD card and insert it into your PC, ignore the 'do you want to format message'. The card should have a 'boot' partition where you can find the config.txt file. Get the contents and add them to pastebin.com also.

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          dan18774 @mitu
          last edited by

          @mitu here is the pastebin link to the config.txt https://pastebin.com/gq8wUUxu .Thanks again for helping me Mitu!

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @dan18774
            last edited by mitu

            @dan18774 Sorry, I don't see anything different in the config.txt file. One thing you can do is force the resolution to be lower - from the dmesg output it seems to run at 1824 x 984 (?). That's why I asked you what resolution your TV has - you only said what's the screen aspect, but not the resolution.

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              dan18774 @mitu
              last edited by

              @mitu that's the problem i assume 1824 X 984 , doesn't seem right at all. I never adjust the resolution nor do i know how to. Aspect was the only thing i ever changed. Is default 1824 X 984?

              I really appreciate your help Mitu.

              How easy is it to lower resolution? If you have the time to explain i would be very grateful. Or possibly point me somewhere?

              Think my other Pi has the same resolution that's why i assume the freezing is happening on there as well.

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @dan18774
                last edited by

                @dan18774 Check you TV settings and try to set a resolution - 1080p or 720p - in your TV menu.

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                  dan18774 @mitu
                  last edited by

                  @mitu said in Was wondering why sometimes when i open RetroArch menu in a game it will freeze up my Pi 3 B?:

                  force the resolution to be lower - from the dmesg

                  Also what resolution would you suggest Mitu?

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @dan18774
                    last edited by

                    @dan18774 I just said in the previous post - 1080p or 720p.

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                      dan18774 @mitu
                      last edited by

                      @mitu as soon i as posted asking what you would suggest you had already replied first answering my question.

                      Well my LG has something called super resolution ( improve bury or unclear areas for sharper image) and it was on medium. Turn it off Mitu?

                      There is no other option for resolution besides that.

                      mituM 1 Reply Last reply Reply Quote 0
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                        dan18774 @mitu
                        last edited by

                        @mitu i'll just turn it off and see how things go. Thanks for your help and patience with me Mitu. Have a great day or night and happy holidays to you and your family.

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                        • mituM
                          mitu Global Moderator @dan18774
                          last edited by

                          @dan18774 Well, it's advisable to turn off any image processing on your TV and activate Game Mode on it - look it up on your TV model. But the image processing on your TV has little to do with your freeze.
                          You can force a resolution from your PI by uncommenting the lines in the config.txt file

                          #framebuffer_width=1280
                          #framebuffer_height=720
                          

                          Remove the # to uncoment the line, then reboot the PI and the resolution should be 720p.

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                            dan18774 @mitu
                            last edited by

                            @mitu alright i always have it in the auto power safer mode. Will put in game mode from now on.

                            Alright so do i hook the sd card back up the computer and remove the #'s from the 2 framebuffers on the config.txt file.

                            Then place the sd back in the Pi and the resolution should be good? Just double checking, thanks.

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                              dan18774 @mitu
                              last edited by dan18774

                              @mitu i'm thinking it was the tv not being game mode the whole time that caused the freezing. Thanks once again for helping me. I'm done bothering you today Mitu.

                              mituM 1 Reply Last reply Reply Quote 0
                              • mituM
                                mitu Global Moderator @dan18774
                                last edited by mitu

                                @dan18774 Hm, maybe your TV has a auto-close timeout that turns off the screen (?). Try to see if using the Game Mode will make the problem disappear. Or you can try changing nothing and when the 'freeze' occurs just turn off/on the TV.

                                1 Reply Last reply Reply Quote 0
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