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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Problems with Kintaro SNES case

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    kintaroservicesuper kuma 9000
    18 Posts 6 Posters 2.0k Views
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    • M
      Marll @cyperghost
      last edited by

      @cyperghost No changes at all, just stopped working. I took the case apart yesterday and confirmed the physical switches are moving and the board header is seated on the GPIO pins as expected.

      In the Tools menu in RetroPie config, changes to the fan settings etc. also don’t do anything.

      The power button will turn the Pi on initially, but won’t shutdown and won’t reset (using the reset switch).

      1 Reply Last reply Reply Quote 0
      • M
        Marll @mitu
        last edited by

        @mitu Yes power on works, but shutdown and reset do not, and the fan doesn’t kick on at the temp set in the Tools menu.

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        • M
          Marll @mitu
          last edited by

          @mitu Is there a way to uninstall the service once installed? Everything I’ve tried seems to fail.

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          • mituM
            mitu Global Moderator
            last edited by

            The uninstall script is at https://github.com/MichaelKirsch/KintaroSnes/blob/master/uninstall.sh, it just removes the kintaro service and then also removes the scripts.
            Can you check if the service is running with sudo systemctl status kintaro ?

            M 1 Reply Last reply Reply Quote 0
            • M
              Marll @mitu
              last edited by

              @mitu I checked the service and it was in a disabled state, but still there. Removed everything manually using

              systemctl stop kintaro
              systemctl disable kintaro
              systemctl daemon-reload
              systemctl reset-failed
              rm -f /etc/systemd/system/kintaro.service
              rm -f /home/pi/RetroPie-Setup/scriptmodules/supplementary/kintaro-config.sh
              rm -Rf /opt/kintaro/
              rm -f /home/pi/kintarosetup.py

              This seems to get rid of the service (uninstall script on github didn’t) but when attempting to reinstall I still get the message that kintarosnes is already the newest version and nothing is actually installed, but using systemctl to check the status of the service shows it doesn’t exist...

              I don’t know why this is so problematic to get working.

              edmaul69E 1 Reply Last reply Reply Quote 0
              • edmaul69E
                edmaul69 @Marll
                last edited by

                @Marll kintaro is active on facebook. You could try contacting them there.

                M quicksilverQ 2 Replies Last reply Reply Quote 0
                • M
                  Marll @edmaul69
                  last edited by

                  @edmaul69 I may try that before totally redoing my image. I don’t use Facebook and hate to create an account just to contact them, but probably better than starting over.

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                  • quicksilverQ
                    quicksilver @edmaul69
                    last edited by

                    @edmaul69 is he? I hadn't seen anything new from him in months last I checked. I assumed he went out of business...

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      Marll @quicksilver
                      last edited by

                      @quicksilver Yeah not sure either, contacted via Facebook and no response yet.

                      quicksilverQ 1 Reply Last reply Reply Quote 0
                      • quicksilverQ
                        quicksilver @Marll
                        last edited by quicksilver

                        @Marll I'm not sure what happened to him. He was very active this time last year on all social media then around last August he suddenly went radio silent.

                        Do you have a spare sd card that you can try a fresh install? Might be a good idea to see if it's a software or hardware issue.

                        ByteThisB M 2 Replies Last reply Reply Quote 1
                        • ByteThisB
                          ByteThis @quicksilver
                          last edited by

                          @quicksilver said in Problems with Kintaro SNES case:

                          @Marll I'm not sure what happened to him. He was very active this time last year on all social media then around last August he suddenly went radio silent.

                          For sure..I hope all is well with him..Very nice guy.

                          1 Reply Last reply Reply Quote 1
                          • M
                            Marll @quicksilver
                            last edited by

                            @quicksilver I’ll try another SD card first, I have one that I was using to start an arcade cab build, but I haven’t really started yet, so not a big deal.

                            1 Reply Last reply Reply Quote 0
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