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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Audio not working, restart system will correct it

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audio outputaudio issuesdigit to analog
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  • B
    beezerhale
    last edited by beezerhale 27 May 2019, 02:30

    Pi Model or other hardware: 3B+
    RetroPie Version Used - 4.4
    Retroarch 1.7.1
    ES v2.7.5rp
    Built From: Retropie from the retropie site
    Power Supply used: https://www.amazon.com/gp/product/B00L88M8TE/ref=ppx_yo_dt_b_asin_title_o06_s00?ie=UTF8&psc=1
    USB Devices connected: joystick and 6 button (Gamelec 2 player setup)

    Here's the issue: every so often the audio will not work at all. No sound on video previews or in game. A restart normally corrects it. I've read issues others have had, but most foxes seem to be for issues of no audio at all. I can get audio, just need to restart. Any ideas on what I need to do?
    I have the Pi connected to the tv via hdmi, but have the audio coming from external speakers which are connected to using a Digital to Analog Audio Converter with Digital Optical Toslink and S/pdif Coaxial Inputs and Analog RCA and AUX 3.5mm (Headphone) Outputs - found here: https://www.amazon.com/gp/product/B00NJCCAKY/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
    and yes, I swapped the hdmi cable to make sure that wasn't the issue.
    Thank you for any help!

    E 1 Reply Last reply 27 May 2019, 03:38 Reply Quote 0
    • E
      edmaul69 @beezerhale
      last edited by 27 May 2019, 03:38

      @beezerhale in the retropie menu in audio settings did you try changing the audio from auto to hdmi? Also in the /boot/config.txt did you remove the # in front of the line

      #hdmi_drive=2
      

      To make it

      hdmi_drive=2
      
      1 Reply Last reply Reply Quote 0
      • B
        beezerhale
        last edited by beezerhale 27 May 2019, 04:03

        I did change it to hdmi and then I only get audio from the tv, not the external speakers. I need it from the external speakers.

        I will try changing the txt and report back here. Would that be needed considering the audio is going through the optical adapter and not the hdmi? Thank you!

        M 1 Reply Last reply 27 May 2019, 04:55 Reply Quote 0
        • M
          mitu Global Moderator @beezerhale
          last edited by 27 May 2019, 04:55

          @beezerhale Use the Audio menu in RetroPie and switch the output to the 3.5'' jack instead of HDMI or Auto.

          B 1 Reply Last reply 28 May 2019, 14:30 Reply Quote 0
          • B
            beezerhale @mitu
            last edited by 28 May 2019, 14:30

            @mitu Thank you. I sorted it. I changed the TV itself to "external speaker" only and the Pi to hdmi. It seems to work fine now. I get no audio at all when I choose "3.5" or "auto".

            1 Reply Last reply Reply Quote 0
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