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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Controller Configuration stuck?

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    controller help
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    • H
      hunterjwizard
      last edited by

      I'm trying to set up a new install, its booting fine, it gets to controller configuration. I press and hold the button, it comes up with the name of the controller("Afterglow Gamepad for Xbox 360"), then a box that says "ok" at the bottom. No button on the controller does anything, and the only button the keyboard that works is the F4 to quit option. Its not taking me to the next screen to actually map the controller keys.

      Really stuck here, not sure what to do.

      quicksilverQ 1 Reply Last reply Reply Quote 0
      • quicksilverQ
        quicksilver @hunterjwizard
        last edited by

        @hunterjwizard Please provide the info requested here so we can help you better: https://retropie.org.uk/forum/topic/3/read-this-first

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        • H
          hunterjwizard
          last edited by

          Pi Model or other hardware: ZeroW
          Power Supply used: came with the pie in a canakit, certified compatible
          RetroPie Version Used: version 4.5.10
          Built From: fresh install done today on top of existing OS
          USB Devices connected: USB hub & Afterglow Gamepad for Xbox 360
          Controller used: Afterglow Gamepad for Xbox 360
          Error messages received: no error, configurator simply won't continue
          Log found in /dev/shm/runcommand.log (if relevant):
          Guide used: Install guide used: https://pimylifeup.com/raspberry-pi-retropie/

          I'll work on getting the logs.

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          • H
            hunterjwizard
            last edited by

            There is no log found in /dev/shm/runcommand.log

            quicksilverQ 1 Reply Last reply Reply Quote 0
            • quicksilverQ
              quicksilver @hunterjwizard
              last edited by

              @hunterjwizard which USB hub are you using? Does it have its own power?

              1 Reply Last reply Reply Quote 0
              • H
                hunterjwizard
                last edited by

                Its a 4 port "Makerspot" hub with a micro USB header and full-sized plugs. It does not have it's own power.

                I repeated the same steps using just a micro-USB to USB adapter(removing the hub) and had the exact same outcome.

                1 Reply Last reply Reply Quote 0
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