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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    problem

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    • L
      lama
      last edited by lama

      I get this screen
      what should I do?

      error.jpg

      1 Reply Last reply Reply Quote 1
      • mituM
        mitu Global Moderator
        last edited by

        Please add some more information about your system, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first, and use a descriptive title for your post, not just problem,

        1 Reply Last reply Reply Quote 0
        • M
          mahoneyt944
          last edited by

          Looks like you may be using the wrong power plug. Or have an voltage set too low in you config file.

          1 Reply Last reply Reply Quote 0
          • L
            lama
            last edited by lama

            Thank you for your reply I'm using the same power plug that came with it and my retropie 3B+ I think, and I downloaded system raspberry pi4 at first it worked but then I got this screen .Actually I tried raspberry pi 2/3 but I didn't know how to connect it with Wi fi.there is no network
            and how to set config file to fix low voltage

            M Thorr69T shavecatS 3 Replies Last reply Reply Quote 0
            • M
              mahoneyt944 @lama
              last edited by mahoneyt944

              @lama make sure you're using the right image for your board. If still an issue try setting the "over voltage" setting located in /boot/config.txt Maybe over_voltage=4

              1 Reply Last reply Reply Quote 0
              • Thorr69T
                Thorr69 @lama
                last edited by

                @lama said in problem:

                Thank you for your reply I'm using the same power plug that came with it and my retropie 3B+ I think, and I downloaded system raspberry pi4 at first it worked but then I got this screen .Actually I tried raspberry pi 2/3 but I didn't know how to connect it with Wi fi.there is no network
                and how to set config file to fix low voltage

                It's stuff like this that makes the following the rules so important.

                Fill out the form:
                Pi Model or other hardware: (B, B+, 2 B, 3, X86 PC etc..)
                Power Supply used: (If using a Pi)
                RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest):
                Built From: (Pre made SD Image on RetroPie website, Berryboot, or on top of existing OS etc.. - please provide the filename of any image used)
                USB Devices connected:
                Controller used:
                Error messages received:
                Log found in /dev/shm/runcommand.log (if relevant):
                Guide used: (Mention if you followed a guide)
                File: (File with issue - with FULL path)
                Emulator: (Name of emulator - if applicable)
                Attachment of config files: (PLEASE USE PASTEBIN.COM FOR LARGE LOGS)
                How to replicate the problem:

                Your message indicates that you didn't match your image with your Pi model. Fill out the form and verify.

                RPi 3b
                Official PSU
                Official RetroPie image
                Pandora's Box 5 controller

                1 Reply Last reply Reply Quote 1
                • shavecatS
                  shavecat @lama
                  last edited by

                  @lama
                  the power supply of pi3b+ and pi4 are not the same...
                  also was having this issue .
                  buy a power supply for your pi4

                  1 Reply Last reply Reply Quote 0
                  • L
                    lama
                    last edited by

                    thanks all
                    my model is raspberry pi 3 B
                    I downloaded raspberry pi 2/3
                    now my problem when I want to quit gamepad setting and i press F4 I get this messagegamepad.jpg
                    message.jpg
                    and when I want connect wi fi I don't see any netwok

                    wi fi.jpg

                    1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator
                      last edited by

                      @lama said in problem:

                      and when I want connect wi fi I don't see any netwok

                      That's because you've not set your Country, which is a necessary step before configuring Wifi:

                      NOTE: In order to use the WiFi on the new Raspberry Pi 3 Model B+, you will need to first configure the WiFi Country via raspi-config. It’s under menu 4 of raspi-config (Localisation options). You can start raspi-config from the RetroPie menu in Emulationstation or from the command line with sudo raspi-config.

                      In fact, if you look at the message before the RetroPie welcome, it says:

                      Wi-Fi is currently blocked by rfkill.
                      Use raspi-config to set the country before use.

                      1 Reply Last reply Reply Quote 0
                      • L
                        lama
                        last edited by lama

                        Thank you very much It works and what about quit gamepad setting and under voltage

                        mituM 1 Reply Last reply Reply Quote 0
                        • UnknownU
                          Unknown
                          last edited by

                          Well the retro pie expects you to have a game pad to setup. If you plugin a game pad that was previously setup, it won't enter that mode.

                          You can't beat the classics(unless you copy them).

                          1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @lama
                            last edited by

                            @lama said in problem:

                            about quit gamepad setting

                            What about it ? You need to configure the gamepad first for EmulationStation to start. You can also plug a keyboard and this message will be skipped, but regardless, if you haven't configured your gamepad, you need to do so in order to be able to play games.

                            and under voltage

                            That's not something you can 'configure' - get a proper power supply for your Pi. If in doubt, get the official Raspberry Pi one.

                            1 Reply Last reply Reply Quote 1
                            • L
                              lama
                              last edited by

                              thank very much

                              1 Reply Last reply Reply Quote 1
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