gamepad detected but can't configure

[03waitem]

I am at the welcome screen and it tells me it detects the gamepad and to Hold A button on your device to configure it.

I've got a pdp wired xbox 1 controller connected via USB. I have held every button but to no avail. Also when I use my gamepad on my laptop a light lights up above the Xbox button but this does not happen when plugged into my raspberry pi 3

[mitu]

Please add more information about your system - https://retropie.org.uk/forum/topic/3/read-this-first, including the model of the controller (maybe also a product page).

Can you test your controller from the command line (exit Emulationstation with F4) by running jstest /dev/input/js0 ? If the controller is detected, it should detect when you press the buttons/d-pad/joystick.

[imran7junior]

I'm having the same problem... but I got my first redgear wireless x-box controller working but another wired redgear gamepad is getting detected but I can't seem to configure the buttons for it... the gamepad is working fine in my brother's pc...
Help me if you solved yours problem

[mitu]

@imran7junior Please don't bump old topics - even if remotely connected to your problem. Open a new topic and add the info requested in https://retropie.org.uk/forum/topic/3/read-this-first.