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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Help me out

    Scheduled Pinned Locked Moved Help and Support
    helptext boot
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    • T
      tzdig
      last edited by

      Hello I am new to this I was able to hook everything up I even put the Retro pie on to my sad card but when I plugged it in to my Raspberry pi all I get is this text boot screen nothing else it’s been on this screen for almost 2 hours can you help

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        sleve_mcdichael @tzdig
        last edited by

        @tzdig that sounds a lot like what happens if you use the wrong micro-HDMI port. Make sure you're using the left-most one, closest to the USB-C power port. If that doesn't fix it, please provide some more info about your system as requested in https://retropie.org.uk/forum/topic/3/read-this-first

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          tzdig @sleve_mcdichael
          last edited by

          @sleve_mcdichael i will try that out and i have a raspberry pi 4

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            tzdig @sleve_mcdichael
            last edited by

            @sleve_mcdichael WIN_20211230_18_32_46_Pro.jpg

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              tzdig @sleve_mcdichael
              last edited by

              @sleve_mcdichael still no

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                sleve_mcdichael @tzdig
                last edited by

                @tzdig I can't read anything on that screen. It might be a kernel panic. How did you install RetroPie? What image did you use?

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                  tzdig @sleve_mcdichael
                  last edited by

                  @sleve_mcdichael raspberry pi imager

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                    tzdig @sleve_mcdichael
                    last edited by

                    @sleve_mcdichael WIN_20211230_19_37_42_Pro.jpg

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                      sleve_mcdichael
                      last edited by sleve_mcdichael

                      @tzdig yeah that looks like a kernel panic. Badly-written image or a bad SD card. Did you use https://github.com/RetroPie/RetroPie-Setup/releases/download/4.7.1/retropie-buster-4.7.1-rpi4_400.img.gz from https://retropie.org.uk/download/?

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                        tzdig @sleve_mcdichael
                        last edited by

                        @sleve_mcdichael yes i did

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                          sleve_mcdichael @tzdig
                          last edited by

                          @tzdig do you have another SD card you could try?

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                            tzdig @sleve_mcdichael
                            last edited by

                            @sleve_mcdichael no just the one it came with but i just tried to but the desktop and it came up on the same sd card

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                              tzdig @sleve_mcdichael
                              last edited by

                              @sleve_mcdichael the raspberry pi desktop

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                                tzdig @sleve_mcdichael
                                last edited by

                                @sleve_mcdichael i put it back on to the retro pie and nothing changed

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                                • lostlessL
                                  lostless @tzdig
                                  last edited by lostless

                                  @tzdig might be a bad sd card. That would be your next step is to try another card. Those buggers can just suddenly go bad. Happened to me when i first tried retropie on a older sd card i had lying around and it got corrupted and was in a similar boat you are in, until i got a brand new sd card. If that doesnt work. It might be a bad pi.

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                                    tzdig @lostless
                                    last edited by

                                    @lostless i just bot this one on amazon but just to make sheer im going to buy another one and try that thank im sheer ill be back on here to let you guys know the out take of it

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                                      sleve_mcdichael @tzdig
                                      last edited by sleve_mcdichael

                                      @tzdig said in Help me out:

                                      @sleve_mcdichael i put it back on to the retro pie and nothing changed

                                      You put the Raspberry Pi OS (desktop) image on the card and it worked, but you put the RetroPie image back on and it still didn't?

                                      Maybe your download got corrupted. Can you md5sum your image file? On Windows:

                                      Right-click, "open command prompt here" in the folder where you saved the image. Type:

                                      certutil -hashfile retropie-buster-4.7.1-rpi4_400.img.gz MD5
                                      

                                      What's the output?

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                                        tzdig @tzdig
                                        last edited by

                                        @tzdig still the same thing

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                                          tzdig @sleve_mcdichael
                                          last edited by

                                          @sleve_mcdichael Screenshot (2).png

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                                          • lostlessL
                                            lostless @tzdig
                                            last edited by

                                            @tzdig what @sleve_mcdichael i asking is to use windows to check the checksum of the .Img file to see if it’s not corrupt. That is another possibility. Or try redownloading the image and write that to the card.

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