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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Game Causes TV to Periodically Restart

    Scheduled Pinned Locked Moved Help and Support
    performancebug issue
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    • M
      magnetaphan
      last edited by

      Just as an update, I did some testing myself and it seems like it happens inside of the game only. When idling on the menu, no TV reboot occurs, but when I idle on the title screen for the Street Fighter game, it occasionally starts slowing down and rebooting the TV.

      quicksilverQ BuZzB 2 Replies Last reply Reply Quote 0
      • quicksilverQ
        quicksilver @magnetaphan
        last edited by

        @magnetaphan when you say reboot, do you mean the TV completely turns off and you have to manually turn it back on or does it lose signal for a moment and then come back by itself?

        M 1 Reply Last reply Reply Quote 0
        • BuZzB
          BuZz administrators @magnetaphan
          last edited by BuZz

          @magnetaphan Please don't use disposable email addresses for this forum. You subscribed to a category and your notification emails are bouncing.

          Please update your email or your account will need to be removed.

          To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

          M 1 Reply Last reply Reply Quote 0
          • M
            magnetaphan @quicksilver
            last edited by

            @quicksilver the TV loses signal completely for a few seconds and turns itself back on. After the screen returns everything returns back to normal. The Pi does not lose signal since the game still continues after the TV loses signal.

            quicksilverQ 1 Reply Last reply Reply Quote 0
            • M
              magnetaphan @BuZz
              last edited by

              @buzz I see. I have changed my email to something more suitable. I hope that clears everything up.

              BuZzB 1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators @magnetaphan
                last edited by

                @magnetaphan Thanks.

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                1 Reply Last reply Reply Quote 0
                • quicksilverQ
                  quicksilver @magnetaphan
                  last edited by

                  @magnetaphan it doesn't sound like your TV is restarting. It sounds like its temporarily losing signal. What kind of case is your pi in? is your pi overclocked? Do you have a different power cord you could try? I had a canakit brand power cord for my pi 3 and I had low voltage issues (it rarely showed a lightning bolt symbol on the screen.)

                  It sounds to me like your pi may be throttling due to low voltage. This is why the game may be slowing down. It would also explain the signal dropping out. I'd recommend removing any overclocks and trying a different power cord. If your pi is in a case like the NESpi case (one that requires your to power the case instead of the pi directly) then try removing the case.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    magnetaphan @quicksilver
                    last edited by

                    @quicksilver I'll try a different power cord later, but I have it in a clear plastic case that came with a CanaKit, looking something like this: d449fadb-2932-41d3-b598-4f3f9260fe4c-image.png

                    As with the overclocking, I never touched the settings for that since cleanly installing Retropie, and I haven't attempted to overclock in the Pi's lifespan. Is there a definite way to tell if the Pi has too low of a voltage? I never see the lightning icon and the power cord matches what's recommended in the wiki: https://retropie.org.uk/docs/Overclocking/#power-supply

                    1 Reply Last reply Reply Quote 0
                    • M
                      magnetaphan
                      last edited by

                      Just as a small update, I tried using a Samsung charger I had but the issues still remained. I'm using this power switcher in-between the charging cable and the Pi if that hurts it:

                      06a7d259-ab43-4fbe-8e1e-e6fc556c1481-image.png

                      quicksilverQ 1 Reply Last reply Reply Quote 0
                      • quicksilverQ
                        quicksilver @magnetaphan
                        last edited by quicksilver

                        @magnetaphan try without it just to be sure. Also try on a different TV if possible.

                        1 Reply Last reply Reply Quote 0
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